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Added 2 mins ago
SC
barista - Store# 17310, BANKVIEW
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- Full-time
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Added 1 hour ago
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The Housing Support Staff’s primary responsibilities are to ensure the mental and physical safety and wellbeing of the tenants in the program, support other staff with various needs,…

South Hall Banquet & Wedding Palace Ltd

Operations Coordinator

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 29, 2027
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Overview

The Operations Coordinator supports smooth, organized day-to-day office operations by coordinating administrative processes, maintaining records, and helping teams stay informed. This sector-neutral role brings together front desk support, bookkeeping, payroll, human resources, and vendor coordination.

Key Responsibilities

Office Administration & Front Desk

Coordinate front desk coverage, manage multi-line phone systems with professional phone etiquette, and route inquiries to the right colleagues.
Manage the front desk, answer phone calls, respond to emails, and handle client inquiries professionally.
Greet clients and visitors, coordinate appointments, and maintain organized records.
Assist with preparing event documents, schedules, checklists, and reports.
Support payment tracking, invoice records, and basic bookkeeping-related tasks as required.
Organize office workflows, track administrative tasks, and communicate updates to support reliable daily operations.

Client Handling & Communication

Communicate with clients regarding event details, schedules, and operational requirements.
Respond to questions professionally and ensure timely follow-ups.
Coordinate client requirements with the Office Manager and Operations team.
Escalate pricing, contract changes, and other approvals to management when required.

Event Operations & Coordination

Coordinate the operational planning and execution of in-house and outdoor catering events.
Review event schedules, timelines, setup plans, and service requirements.
Coordinate with the Office Manager, Head Chef, and Floor Lead to ensure event readiness.
Oversee setup, service coordination, breakdown, and cleanup.
Assist hands-on with floor management, serving, setup, and cleanup when required.

Staffing & Team Management

Arrange and confirm servers, bartenders, DJs, security, and other event staff.
Assist with human resources administration, training and development, and team management, including supervising staff where appropriate.
Communicate staff assignments, monitor attendance, and arrange replacements when needed.
Ensure staff understand their responsibilities and follow company standards.
Address staffing and operational issues promptly.

Outdoor Catering & Logistics

Coordinate transportation, loading, equipment requirements, and event delivery schedules.
Ensure required staff, equipment, and supplies are ready for dispatch.
Work with the kitchen and floor teams to ensure timely event execution.
Communicate with vendors and suppliers regarding operational arrangements.

Records & Reporting

Maintain filing systems and clerical records; support bookkeeping, QuickBooks tasks, payroll administration, budgeting, and vendor management.
Maintain accurate operational records, schedules, and event documentation.
Assist with payment tracking, invoice organization, and basic bookkeeping tasks where required.
Report operational issues, damages, staffing concerns, and follow-up requirements to management.

Qualifications & Requirements

Previous experience in office administration, operations, hospitality, catering, or event management.
Valid BC driver's licence is mandatory.
Strong communication and customer service skills.
Experience with front desk management, phone calls, emails, and client handling.
Excellent organizational, multitasking, and problem-solving abilities.
Basic computer skills, including email, spreadsheets, and document preparation.
Ability to work flexible hours, including evenings and weekends, depending on event schedules.
Willingness to assist with hands-on event setup, serving, and cleanup when required.
Bookkeeping or accounting experience is an asset.
Ability to work independently while coordinating effectively with a team.

Ideal Candidate

Professional, dependable, and well-organized.
Comfortable handling both office administration and event operations.
Client-focused, proactive, and calm under pressure.
Able to manage competing priorities and take responsibility for completing tasks.
Willing to step in and support the team wherever needed.

Benefits:

Casual dress
Company events
Discounted or free food
Flexible schedule
On-site parking

Licence/Certification:

Driving Licence (required)
Work Location: In person

Apply About employer

More about this job

Responsibilities

Coordinate daily office administration, front desk coverage, client communications, records, and basic bookkeeping and payroll tasks. Plan and support catering event operations, including staffing, logistics, setup, service, cleanup, and coordination with vendors and internal teams.

Requirements

Candidates should have experience in office administration, operations, hospitality, catering, or event management, along with strong communication, organizational, customer service, and problem-solving abilities. A valid BC driver's licence is mandatory; candidates must also be comfortable with flexible hours and hands-on event support.

Skills

Office Administration
Front Desk Management
Customer Service
Client Communication
Event Coordination
Event Operations
Staff Scheduling
Team Supervision
Vendor Coordination
Logistics Coordination
Recordkeeping
Bookkeeping
Payroll Administration
Time Management
Problem-Solving
Communication

Benefits

Casual Dress
Company Events
Discounted Or Free Food
Flexible Schedule
On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Office Administration
Front Desk
Phone Systems
Client Inquiries
Event Planning
Catering
Event Schedules
Staff Scheduling
Human Resources Administration
Training And Development
Payroll Administration
Bookkeeping
QuickBooks
Invoice Tracking
Budgeting
Vendor Management
Transportation
Logistics
Equipment Coordination
Filing Systems
Operational Records
Customer Service
BC Driver's Licence
Spreadsheets
Email
Document Preparation

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