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{ 'jobTitle': 'Certified Health Care Aide', 'locationName': 'Cochrane', 'jobType': '!None!', 'workplaceType': '!None!', 'companyName': 'Qualicare Home Care' }
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Southbridge Healthcare LP

PERSONAL SUPPORT WORKER - BSO

London, ON, Canada

Hourly Wage: $25.24

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Job details

Pay: Hourly Wage: $25.24
Posting language: English
Posted: Oct 1, 2026

Original job description

Home: Southbridge London East

Location: London, Ontario

Hourly Wage: $25.24

Position: BSO Personal Support Worker

Status: Part Time Vacancy

Shift: 11:00am-7:00pm

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reports to: Director of Care

The Behavioural Support Personal Support Worker is part of our Southbridge Care Home team that provides direct care, education and support to our residents who are demonstrating meaningful expressions that may be associated with various types of dementia, delirium,

mental health, addictions or other neurological conditions. The BSPSW will contribute by sharing expertise and assistance with personal care and assistance with activities of daily living for persons served within the program with responsive expression challenges. The BSPSW is an individual that will be responsible for coordinating with internal and external stakeholders for the development of a person-centred-holistic approach to resident care.

Key Responsibilities:

Contribute to delivering person-centered care by promoting the abilities and self esteem of the residents, develop strategies to promote optimal quality of life for the residents with the responsive behaviors.
Conduct assessments using various assessment tools which describes behaviors of residents including observational behaviors, identifying behavioral risks, and identify caregiver strategies.
Ensure the plan of care is regulated with responsive behaviors of residents in regard to the staff providing care and mitigating risks by conducting weekly rounds.
Communicate with the external stakeholder and management team to identify the risks associated with responsive behavior.
Demonstrate participation in quality improvement activities and provide monthly reports.
Provide coaching and mentorship to the staff to ensure collaboration of care and services for the responsive behavior.
Conduct resident care reviews and attend quality program meetings including P.A.C.
Collaborate with the pharmacists and physicians for the consultation regarding the effect of medication treatment on residents.
Participate in the staff development programs and seminars and require to attend ongoing training to support skills in managing residents with responsive behaviors.
Assist in tasks by considering policies of the home and the behavioral support Ontario project.
Maintain amazing relationship with all the stakeholders including staff, residents and the general public.
Provide an excellent customer service to all the stakeholders and assist in the administrative duties of the home.
Other duties as required.

Knowledge and Skills Required:

Completed a PSW Program that meets the appropriate standards established by the Ministry of Training, Colleges and Universities, the National Association of Career Colleges, or the Ontario Community Support Association and must be a minimum of 600 hours in duration (including class time and practical experience time)
Knowledge and proven experience working with residents in Long-Term Care
Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training.
First Aid and CPR certification.
A serving heart and a passion for caring for seniors.
Ability to interact with residents, families and staff in a positive and supportive

Manner.

Ability to work individually and as part of a team, to prioritize tasks in order of urgency.
Excellent communication (verbal and written) and comprehension skills.
Promote safe work practices within the facility and ensure all legislative

requirements under the Occupational Health and Safety Act are complied with.

Additional Requirements include

A negative vulnerable sector check completed within 6 months of start date.

TB screening documentation as required under the Southbridge Care Homes’ Tuberculosis (TB) Screening Policy

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.

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More about this job

Responsibilities

The Behavioural Support Personal Support Worker provides direct care and support to residents with dementia, mental health, or neurological conditions. They are responsible for conducting behavioral assessments, developing person-centered care plans, and mentoring staff to manage responsive behaviors effectively.

Requirements

Candidates must have completed a PSW program of at least 600 hours and possess First Aid and CPR certification. Experience working with residents in long-term care and knowledge of behavioral support frameworks like GPA or P.I.E.C.E.S. are required.

Skills

Personal support
Dementia care
Mental health support
Behavioral assessment
Care planning
Coaching
Mentorship
Quality improvement
Communication
First aid
CPR
Documentation
Risk mitigation
Interdisciplinary collaboration

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
BSO
Long-term care
Dementia
Delirium
Mental health
Addictions
Neurological conditions
Person-centered care
Behavioral assessment
GPA
P.I.E.C.E.S.
U-First
First Aid
CPR
Occupational Health and Safety Act
Vulnerable sector check
TB screening
Quality improvement
Care planning

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