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Added 3 mins ago
AG
Automation Specialist F/M
Alstef Group
Toronto, ON · Etobicoke, ON
- Full-time
Participate in the service offering process for his sector of activity;
Added 3 mins ago
RS
Material Handler Night Shift Wednesday - Saturday
Ryder System, Inc.
Winnipeg, MB
- Full-time
Some locations may require a Motor Vehicles Records (MVR) check as a part of the background screening process to drive a company vehicle as needed.
Added 3 mins ago
SS
Slitter Operator
Samuel, Son & Co.
Burlington, ON
- $37.21 CAD / hour
- Full-time
The Slitter Operator is responsible for operating the slitting line safely, efficiently, and in accordance with company standards, customer requirements, and product specifications. This…
Added 18 mins ago
IR
Leasing Coordinator
Impact Recruitment
Calgary, AB
- Full-time
…innovative software to facilitate and streamline the leasing process. They are reimagining how owners/managers and tenants connect and they are doing it with speed, intelligence and…
Added 33 mins ago
NC
Fuel Lube Truck Operator
Newmont Corporation
BC · Kitimat-Stikine A, BC
- Full-time
As a Fuel Lube Truck Operator, you will play a critical role in keeping underground mining equipment operating safely, reliably, and efficiently. Your work directly supports production by…
Added 33 mins ago
B
Seed Processing Supervisor
BASF
Lethbridge, AB
- Full-time
This position is directly accountable to the Clean Seed Process Manager of the Lethbridge Seed Processing Facility. The Seed Processing supervisor will be responsible for supervising and…
Added 33 mins ago
RS
Sleeman Material Handler
Ryder Supply Chain Solutions
Calgary, AB · CAN - Calgary AB Freeport Blvd
- Full-time
Some locations may require a Motor Vehicles Records (MVR) check as a part of the background screening process to drive a company vehicle as needed.
Added 33 mins ago
WE
Retail Attendant Overnights Shift
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Part-time
With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada.
Added 33 mins ago
J
Product Manager, Agentic Products
Jetson
Kitchener, ON
- Full-time
The goal is aggressive: take a post-sale process that typically takes the industry 30+ days and compress it to under three, with the majority of routine work running without a human touch.…
Added 48 mins ago
Product Manager, Agentic Products
Jetson Home
Kitchener, ON
The goal is aggressive: take a post-sale process that typically takes the industry 30+ days and compress it to under three, with the majority of routine work running without a human touch.…
Added 48 mins ago
CF
Supervisor, Operations
Cadillac Fairview
AB · Calgary, AB
- Full-time
Hire, train and supervise staff by conducting the hiring process in accordance with all Human Rights requirements, providing the necessary orientation and training and reviewing activities…
Added 48 mins ago
NM
Equipment Operator
Newmont Mining Corporation
Dease Lake 9, BC
- Full-time
Reporting to the Mining Operations Supervisor, an Equipment Operator is responsible for the safe and productive operation of various types of Excavators, Dozers, Graders, and Loaders,…
Added 48 mins ago
CO
Heavy Equipment Operator
County of Grande Prairie No. 1
Clairmont, AB
- Full-time
Transportation and Utilities is looking for a full-time, permanent Heavy Equipment Operator for our Operations Programs team to work primarily on our Paving and Patching Crew in the summer…
Added 1 hour ago
CO
Operator 1- Recreation (Full Time Permanent)
City of Wetaskiwin
Wetaskiwin, AB
- Full-time
As an Operator 1-Recreation, you will play a key role in the day-to-day operation and maintenance of the City's recreation facilities and amenities. This hands-on position is responsible…
Added 1 hour ago
AL
AltaGas - Operator 3, Sundre
AltaGas Ltd.
Sundre, AB · PEC Sundre
- Full-time
AltaGas is seeking an Operator 3 to join our Enerchem Partnership team in Sundre, Alberta. Reporting to the Assistant Plant Manager, this position is responsible for supporting the safe and…
Added 1 hour ago
L
Air Separation Plant Operator
Linde
Thunder Bay, ON
- Full-time
The Plant Operator will operate the Air Separation Plant as per designated work processes, utilizing air separation / cryogenic process knowledge and experience to operate and troubleshoot…
Added 1 hour ago
TS
Day Care Worker A
The Salvation Army in Canada
Moncton, NB
- Part-time
Added 1 hour ago
Operator 2, Bakery Canada 1
Aspire Bakeries
Hamilton, ON · Ancaster, ON
We are seeking an Operator 2, Bakery (Pre-scaler) to join our team at our Ancaster bakery. As an Operator 2, you will be accountable for supporting production operations across processing…
Added 1 hour ago
Operator 3, Bakery- Logistics
Aspire Bakeries
Brantford, ON
We are seeking a Logistics Operator to join our team at our Brantford, Ontario bakery. As a Logistics Operator, you will be accountable for the safe and efficient movement of raw materials…
Added 1 hour ago
Operator 1, Bakery Canada 1
Aspire Bakeries
Hamilton, ON · Ancaster, ON
We are seeking an Operator 1, Bakery to join our team at our Ancaster bakery. As an Operator 1 (Boxer), you will be accountable for supporting essential production tasks across packaging,…
Added 1 hour ago
MP
Production Operator
Mauser Packaging Solutions
Burlington, ON
- Full-time
Usage of lid assembly closure bar and cutting knife to complete drum manufacturing process.
Added 1 hour ago
CO
Heavy Equipment Operator
County of Grande Prairie
Clairmont, AB
- $36.48 CAD / hour
- Full-time
Transportation and Utilities is looking for a full-time, permanent Heavy Equipment Operator for our Operations Programs team to work primarily on our Paving and Patching Crew in the summer…
Added 1 hour ago
FL
Assistant Manager
Foot Locker
Oshawa, ON
- Full-time
Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.
Added 1 hour ago
ML
Chief Power Engineer
Maple Leaf Foods Inc
Saskatoon, SK
- Full-time
Valid and current 2nd Class Stationary Engineer with a Refrigeration “A” Operator certificate
Added 1 hour ago
TG
Laser Programmer - Operator
Tri-Mach Group (TMG)
Elmira, ON
- Full-time
We are seeking an experienced Laser Programmer - Operator to join our dynamic team at our Advanced Millwrights Inc. division. The Laser Programmer-Operator is responsible for interpreting…

Southlake Health Community

Operator

Newmarket, ON, Canada
Southlake Health, Canada

Job Category: Administrative/ClericalHospital Location: Newmarket ONJob Type: Permanent, CasualNumber of Positions: 1Union: SEIU CLERICALMinimum - Maximum Hourly Rate: $29.70 - $32.53

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Job details

Pay: Job Category: Administrative/ClericalHospital Location: Newmarket ONJob Type: Permanent, CasualNumber of Positions: 1Union: SEIU CLERICALMinimum - Maximum Hourly Rate: $29.70 - $32.53
Apply by: Nov 10, 2026
Experience: Minimum of 1 year of current related experience in a Call Centre environment
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Category: Administrative/ClericalHospital Location: Newmarket ONJob Type: Permanent, CasualNumber of Positions: 1Union: SEIU CLERICALMinimum - Maximum Hourly Rate: $29.70 - $32.53

Why Join Our Team?

A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
Hybrid, virtual, and in-person working environment (where applicable).
Progressive health and dental benefit plans.
HOOPP pension plan with employer and employee premium sharing.
Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

If you are ready to embrace this exciting challenge and contribute to the success of Southlake Health, we encourage you to apply and be part of our dedicated team, making a difference in the lives of our employees and the community we serve!

About the role:

The Central Communications Operator is responsible for handling all internal and external inquiries related to locating physicians/staff/patients via face-to-face interaction at the Information desk or via phone. Central Communications provides information to the public regarding clinic locations, operational hours, and guides them to available resources to support their inquiries. Central Communications supports internal operations by providing emergency team activation, transferring calls, alerting on-call team members, and after-hour contractor/vendor support.

What you’ll be doing:

Central Communications is responsible for providing information to internal teams to appropriately route calls and alert staff on call. They provide sleep room access to on-call staff through badge sign-out and support numerous departments with key access to areas throughout the organization. Central Communications is accountable for initiating the response to all Emergency Codes/situations immediately and supporting departments with on-call and emergent escalations. The Operators support patients and visitors who are coming into the organization, answering inquiries and directing them where to go.

What you bring:

Minimum Grade 12 education
Graduate from a Community College course in 911 and Emergency Services Communications preferred
Minimum of 1 year of current related experience in a Call Centre environment
Previous experience in a hospital setting is an asset
Previous experience on a console and paging system is an asset
Demonstrated ability in interpersonal and communication skills
Demonstrated professional and courteous telephone mannerism
Demonstrated knowledge and understanding of hospital information systems
Demonstrated knowledge of Environmental Services, Transport, and Linen departments is an asset
Regular attendance is a requirement of the position, as is the ability to work shift work, weekends, and overnights to accommodate specific components of the job
Demonstrated knowledge of confidentiality and FIPPA laws that apply to hospitals
Demonstrated excellence in communication, both written and verbal
Demonstrated problem assessment skills
Demonstrated commitment to customer service and teamwork
Demonstrated individual leadership skills
Commitment to providing an exceptional experience for patients and families, as well as other members of the healthcare team, within a challenging and exciting healthcare environment
Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion
Models’ behaviour that is aligned with the values of Southlake Health.

Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our community can thrive.

Regular and reliable attendance is an expected requirement of this position.

We are committed to a selection process and work environment that is inclusive and barrier-free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants who may require accommodation during the selection process are encouraged to notify the Human Resources Department when contacted for an interview. The People, Culture and Experience team will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process, which will enable you to be assessed fairly and equitably.

Use of Artificial Intelligence (AI)

We prioritize a people-first workplace culture which emphasizes equity and inclusion throughout our hiring process. To ensure fairness and transparency, all applications are reviewed and assessed by our dedicated team of recruiters and hiring managers, not by artificial intelligence (AI). We value the unique perspective each candidate brings to our organization.

Health & Safety Workplace Responsibilities

It is the responsibility of all Southlake Health employees to work safely and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties as outlined in the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.

Commitment to Diversity and Inclusion

Southlake Health is fully dedicated to employment equity, diversity, and inclusion in our recruitment practices. We welcome candidates who identify with equity-seeking groups, including women, racialized individuals, Indigenous Peoples, persons with disabilities, and those from the 2SLGBTQ+ community. Any information provided will be kept confidential and used appropriately in our recruitment process.

Anti-Oppression/Anti-Racism at Southlake Health

Southlake Health is committed to having a workforce that is reflective of the diversity of York Region and strongly encourages applications from all qualified individuals, and from those who can provide different perspectives and contribute to a further diversification of ideas.

Only candidates selected for an interview will be contacted. Thank you for your submission. We appreciate your interest in joining Southlake Health!

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More about this job

Responsibilities

The Central Communications Operator handles internal and external inquiries, manages physician/staff/patient location, and provides information to the public. They are also responsible for initiating emergency code responses and supporting departments with on-call escalations and key access.

Requirements

Candidates must have a minimum Grade 12 education and at least one year of experience in a call centre environment. Preference is given to those with a community college course in 911 and emergency services communications and previous hospital experience.

Skills

Communication skills
Interpersonal skills
Telephone mannerism
Problem assessment
Customer service
Teamwork
Leadership skills
Emergency response
Hospital information systems
Confidentiality
FIPPA laws
Call centre operations

Benefits

Health benefit plans
Dental benefit plans
HOOPP pension plan
Virtual fitness classes
On-site gym memberships

Visa sponsorship

Not detected in the job text

Keywords

Central Communications
Hospital
Clerical
Administrative
Call Centre
Emergency Codes
Paging System
FIPPA
Healthcare
Patient Support
On-call
Shift work
Diversity and Inclusion
Customer Service
Information Desk

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