Technical support agent
- Vancouver, BC, V5P 2S7, Canada
On-site
From $33.75 CAD / hour · Full-time
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Job details
- Pay
- From $33.75 CAD / hour
- Job type
- Full-time
- Workplace
- On-site
- Apply by
- Working hours
- 30 hours per week
- Posting language
- English
- Posted
Original job description
- Location Vancouver, BCV5P 2S7
- Work location On site
- Salary$33.75HOUR hourly / 30 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3627471
Overview
Languages
English
Education
- College/CEGEP
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Manage incidents
Additional information
Personal suitability
- Accurate
- Excellent oral communication
- Organized
- Time management