Jobs near Mapleton, ON

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Added 12 mins ago
SR
Customer Experience Associate - Remote Work - Flexible Schedule
Spade Recruiting
Remote, Canada
- Full-time
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Added 27 mins ago
VC
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Added 2 hours ago
CC
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Added 2 hours ago
CC
Dietary Aide (Long Term Care)
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Added 2 hours ago
CC
Dietary Aide (Retirement Home)
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Added 2 hours ago
AW
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Added 2 hours ago
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Added 2 hours ago
PC
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Added 2 hours ago
MC
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- $50,000 to $53,520 CAD / year
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Spade Recruiting

Customer Experience Associate - Remote Work - Flexible Schedule

Remote, Canada

Remote

Full-time

Apply on spadepartners.applytojob.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Apply by: Feb 8, 2027
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 10, 2026

Original job description

About the Opportunity

We are seeking dependable, motivated, and service-oriented individuals to join our growing remote team. In this position, you will connect with members through scheduled virtual appointments, provide information about available benefit programs, and assist them throughout the enrollment process.

This opportunity is ideal for individuals who enjoy communicating with others, providing helpful guidance, and working in a structured, professional environment from the comfort of home.

Key Responsibilities

As part of our remote team, you will be responsible for delivering a positive and professional experience while assisting members with their questions and enrollment needs.

Coordinate, confirm, and manage scheduled member appointments
Communicate with members through phone calls and virtual meetings
Present available benefit information clearly and professionally
Guide members through online applications and enrollment procedures
Respond to questions and provide assistance throughout the process
Maintain accurate records and update member information
Follow up with members when additional assistance is needed
Ensure every interaction reflects a high standard of customer service

Qualifications

We welcome applicants from a variety of professional backgrounds. Previous industry experience is not required, as comprehensive training and ongoing guidance are provided.

Ideal candidates demonstrate:

Strong interpersonal and communication skills
A professional, friendly, and customer-focused approach
Basic computer skills and familiarity with online communication platforms
Excellent organizational abilities and attention to detail
Dependability, self-motivation, and effective time management
The ability to work independently in a remote environment
A willingness to learn and develop new professional skills

What We Provide

We are committed to supporting long-term professional development and creating opportunities for individuals who want to grow within our organization.

Comprehensive onboarding and ongoing training
Personalized coaching and dedicated mentorship
Weekly compensation with additional performance-based bonus opportunities
Opportunities for career advancement and leadership development
Consistent full-time work opportunities
A supportive, collaborative, and team-oriented environment
Access to professional development resources
Remote work-from-home flexibility, subject to location eligibility

Join Our Growing Team

If you are looking for a remote opportunity where you can develop valuable skills, assist members, and build a long-term career with advancement potential, we encourage you to apply.

We look forward to connecting with individuals who are ready to contribute to a professional, growing team.

Apply on spadepartners.applytojob.com About employer

More about this job

Responsibilities

You will manage scheduled member appointments and provide information about benefit programs through virtual meetings. Additionally, you will guide members through enrollment procedures and maintain accurate records of all interactions.

Requirements

The role requires strong interpersonal and communication skills along with basic computer proficiency. Candidates should be dependable, self-motivated, and capable of working independently in a remote environment.

Skills

Customer service
Communication
Interpersonal skills
Virtual meeting management
Enrollment assistance
Computer skills
Organizational skills
Attention to detail
Time management
Self-motivation
Problem solving

Benefits

Comprehensive onboarding
Ongoing training
Personalized coaching
Dedicated mentorship
Performance-based bonus opportunities
Career advancement opportunities
Leadership development
Professional development resources

Remote locations

Etobicoke, Ontario, Canada

Remote locations (standardized)

Etobicoke, Ontario, Canada

Visa sponsorship

Not detected in the job text

Keywords

Remote work
Customer experience
Virtual appointments
Enrollment
Benefit programs
Customer service
Communication
Onboarding
Mentorship
Performance bonus
Career development
Time management
Data entry
Member support

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Work requirements

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