Customer Service Specialist - Full Benefits
- Greater Sudbury, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
Original job description
Spade is looking for a customer service representative in ON. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Daily activities include Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our benefits, basic computer knowledge, completing the necessary paperwork, quality control, and leadership development.
What we offer
- Weekly advances and bonuses ($55K first year average income)
- Long-term career progression
- Flexible work hours
- Remote work from home option
- Residual Income
- Full health benefits
- Hands-on 1-on-1 training
- All-expenses-paid yearly office trips to exciting and exotic locations (2016 Puerto Rico, 2017 Cancun, 2018 Disney, 2019 Vegas, 2020 Bar Mar Bahamas)
- Full Benefits
Minimum qualifications
- Strong communication skills
- Time management skills
- 18+ years of age
- Must pass a background check
- High school diploma (higher education preferred but not required)
- Customer service and/or retail experience preferred but not required
In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing.
More about this job
Responsibilities
The customer service representative at Spade Recruiting will answer customer questions, solve their problems, and make and take phone calls. The role also includes booking appointments, giving presentations to union members, and completing paperwork.
Requirements
Candidates need strong communication and time management skills, a high school diploma, and to be 18 or older. They must pass a background check, and customer service or retail experience is preferred.
Skills
- Customer service
- Telephone communication
- Outbound calling
- Inbound calling
- Appointment setting
- Presentations
- Basic computer skills
- Paperwork and administration
- Quality control
- Time management
- Product knowledge
- Leadership development
Benefits
- Weekly advances and bonuses
- Long-term career progression
- Flexible work hours
- Remote work from home option
- Residual income
- Full health benefits
- Hands-on 1-on-1 training
- Yearly all-expenses-paid office trips
Categories
- Customer Service & Support
- Sales
- Human Resources
Keywords
- customer service representative
- customer service
- inbound calls
- outbound calls
- appointment setting
- sales presentations
- union benefits
- benefits sales
- quality control
- remote work
- telephone sales
- customer satisfaction
- Ontario
- full-time
Seniority
Entry level
Perks
- Flexible hours
- Performance bonus
- Paid training
Languages
- English