Business Analyst

Roles and Responsibilities:

• Gather, analyze, and document business requirements from clients and stakeholders.
• Understand business processes and identify areas for improvement.
• Conduct meetings with clients, stakeholders, and project teams to understand business needs.
• Prepare Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Translate business requirements into functional and technical specifications.
• Analyze business data and prepare reports to support decision-making.
• Identify business problems and recommend suitable solutions.
• Coordinate with development and testing teams to ensure project requirements are met.
• Prepare user stories, use cases, and workflow diagrams.
• Perform gap analysis to identify differences between current and desired business processes.
• Support User Acceptance Testing (UAT).
• Validate project deliverables against business requirements.
• Track project progress and communicate updates to stakeholders.
• Maintain project documentation and requirement traceability.
• Ensure successful implementation of business solutions.
• Support continuous process improvement initiatives.

Technical Skills Required:

• Knowledge of Microsoft Excel and advanced Excel.
• Basic knowledge of SQL and databases.
• Familiarity with Power BI or Tableau.
• Knowledge of Jira and Confluence.
• Understanding of Agile and Scrum methodologies.
• Knowledge of BRD, FRD, SRS, and UAT documentation.
• Understanding of process flow diagrams and UML.
• Familiarity with Microsoft Word and PowerPoint.
• Basic knowledge of SDLC (Software Development Life Cycle).

Required Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent verbal and written communication.
• Good presentation and documentation skills.
• Critical thinking and decision-making.
• Stakeholder management.
• Time management and organizational skills.
• Teamwork and collaboration.
• Ability to understand business requirements.

Key Performance Indicators (KPIs):

• Accuracy of requirement gathering and documentation.
• Timely completion of business analysis activities.
• Stakeholder satisfaction.
• Quality of functional specifications.
• Successful UAT completion.
• Reduction of business process inefficiencies.
• Effective coordination between business and technical teams.