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Added 4 mins ago
BP
Section Manager, Construction Support (MCR)
Bruce Power
Bruce Power
- Full-time
The Section Manager, Construction Support provides construction expertise and services for all phases of the construction project including:
Added 4 mins ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Director, Utilities and Services, the Facilities Services and Trades Safety Supervisor provides leadership and coordination of Facilities Management trades operations,…
Added 4 mins ago
B
Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking a Senior DevOps Developer - within the Boeing Digital Services portfolio, reporting to the Manager of Software Development. This position is based in our…
Added 4 mins ago
B
AI Development Manager
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking a AI Development Manager to join the Boeing Global Services (BGS) - Digital Services Technology organization, reporting to the Senior Manager of AI & Analytics.
Added 5 mins ago
Environmental Project Manager – Contaminated Sites
GHD Group Pty Ltd
Calgary, AB
GHD is a global network of multidisciplinary professionals delivering integrated engineering, environmental, design, and construction services. Established in 1928 and wholly owned by our…
Added 5 mins ago
A
Resident Care Attendant Casual AgeCare Brandt's Creek Mews
AgeCare
Kelowna, BC · AgeCare Brandt’s Creek Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 5 mins ago
M
Senior Manager, Commercial Management
Metrolinx
Canada
- Full-time
We’re looking for a Senior Manager, Commercial Management to lead and provide commercial oversight for diverse projects within the Stations portfolio at various stages of the delivery…
Added 5 mins ago
SH
Manager, Analytics, Revenue, and Software Development
Scarborough Health Network
EO Head Office
- Full-time
Job Number: JR107483
Job Title: Manager, Analytics, Revenue, and Software Development
Department: EO ENHANCE Ontario - Data & Analytics
Job Category: Management
Hospital…
Added 5 mins ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
We’re hiring a Senior Systems Engineer to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads hands-on…
Added 5 mins ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
We’re hiring a Senior Systems Engineer to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads hands-on…
Added 5 mins ago
SI
Senior Systems Engineer
STACK IT Recruitment
Remote, Canada
- $110,000 to $130,000 CAD / year
- Full-time
- Remote
We’re hiring a Senior Systems Engineer to join a managed services and cloud hosting provider working across Microsoft 365, Azure, and virtualized infrastructure. The role leads hands-on…
Added 5 mins ago
B
Sr. Technical GEO/SEO Specialist
Borrowell
Remote, Canada
- $85,000 to $110,000 CAD / year
- Full-time
- Remote
1 in 10 Canadians use Borrowell for comprehensive credit monitoring and personalized insights. Our innovative services, including Credit Builder and rent reporting, help consumers build…
Added 5 mins ago
Site Supervisor - Willow Creek BC
Orica
Chetwynd, BC
Provides analytical and decision support to the area manager to drive continuous improvement initiatives aimed at reducing operational costs
Added 5 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 5 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 5 mins ago
R
Senior Data Lake Consultant (Cloudera)
Resonaite
Sault Ste. Marie, ON
- Contract
Administer and troubleshoot Cloudera services, including HDFS, Hive, Impala, Spark, Kudu, Oozie, Hue, YARN, Ranger, and Atlas.
Added 5 mins ago
TG
Senior Project Manager, Waterproofing
Triumph Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $140,000 CAD / year
- Full-time
The Senior Project Manager, Waterproofing runs our most complex waterproofing projects from handover through close out and sets the standard the rest of the project management group works…
Added 35 mins ago
PE
Intermediate Recruitment Specialist
Phasor Engineering Inc
Calgary, AB
- $70,000 to $100,000 CAD / year
- Contract
As a wholly owned subsidiary of Quanta Services, we provide engineering and design services across transmission & distribution, substations, protection & control, geomatics, civil &…
Added 35 mins ago
BC
Project Manager (Construction Manager) Ontario Line
Bantrel Co.
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.
Added 35 mins ago
PE
Chief Mine Engineer
Paladin Energy
Saskatoon, SK
- Full-time
Reporting to the Mine Engineering Manager, the Chief Mine Engineer will provide leadership for all underground mine technical services functions as Patterson Lake South (PLS) advances…
Added 35 mins ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
TP is a worldwide leader in client experience management, digital business services, and strategic contact center outsourcing. With more than 500,000 employees globally, TP combines…
Added 50 mins ago
A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Cernavoda Units 3 &4 - Project Coordinator will report to the Project Manager and will be responsible for assigned coordination of engineering, procurement, and construction work.
Added 50 mins ago
A
Project Planner/Scheduler
AtkinsRéalis
Vancouver, BC
- $100,200 to $130,000 CAD / year
- Full-time
…British Columbia and across Canada. This role under the project services group involves supporting our project managers and engineering teams to deliver design and support projects to our…
Added 50 mins ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
Bachelor’s degree in a business, marketing or engineering discipline or equivalent industry experience.
Added 50 mins ago
UO
Lead Project Manager, Project Management
University of Ottawa
Ottawa, ON
- Full-time
The Lead Project Manager, Project Management is responsible and accountable for the successful delivery of assigned projects within budget, on schedule, and in accordance with the approved…

Spare

Launch Implementation Manager

Remote, Canada

Remote

$90,000 to $120,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Launch Implementation Manager

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility. We're revolutionizing how the busy mom from Dallas, the retired teacher from Oslo, or the aspiring entrepreneur from Tokyo experiences transportation by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

With Spare's Platform, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable, and eventually autonomous transportation is the right way forward. Join us for the ride!

About the Role

We are hiring a Launch Implementation Manager to join our Launch team at Spare!

As a Launch Implementation Manager, you will be accountable for guiding government agencies and transit operators from kickoff through launch, setting each one up for a long and successful partnership with Spare. This is a role for someone who sees every launch as the foundation of a lasting relationship: learning how each agency truly operates, configuring Spare to fit their service, and preparing their teams to run it with confidence. You'll be the person who knows each launch inside and out, keeps every stakeholder aligned, and hands over accounts so well prepared that success continues long after go live.

If you have been looking for a company where customers come first, you've found the right place! As a member of our Launch team, you'll have the opportunity to directly impact the lives of thousands of people across North America.

Our Spare HQ is in Vancouver, BC, although this position can be located remotely anywhere across Canada.

Key Responsibilities

Product Knowledge:

Develop and maintain a confident, working command of Spare's core products and configuration options, staying current as new releases change what is possible.
Configure Spare confidently for each agency, validating unfamiliar settings with experienced peers before committing them
Explain platform capabilities plainly and connect every feature directly to how the agency runs its service
Stay ahead of release changes that affect active launches and raise them with customers before they notice

Customer Discovery & Requirements Translation:

Learn how each agency actually operates by gathering requirements directly from the people who run the service
Compare what was sold against what the agency needs, partnering closely with the Growth and Solutions Engineering teams to ensure all pre-sale RFP commitments are met
Observe dispatch and driver workflows to uncover unstated requirements, then translate them into optimal product configurations and user workflows
Identify customer pain points, propose solutions, and advocate for customers with the Product team
Hand over each account with known risks and customer context clearly documented so the next owner can continue seamlessly

Project Management:

Own and manage complex customer onboarding and software implementation projects from kickoff through the first post-launch reporting cycle
Build and run launch plans with clear milestones, owners, scope, dependencies and risks, sequenced with the contract's commercial terms in mind
Coordinate across customer and Spare teams, communicating status on a predictable rhythm
Re-sequence plans quickly when a dependency slips and align the customer on the new path forward
Manage multiple launches simultaneously while keeping each one on track

Training & Facilitation:

Teach agency staff at every level of technical comfort to run their service confidently in Spare
Adapt a consistent training core to each agency's service design and workflows
Pace live sessions to the group, confirm understanding through hands-on practice, and adjust in real time when users need extra support
Build agency-specific job aids that empower staff to complete their workflows independently after training ends

Stakeholder Management:

Build strong, lasting relationships at every altitude, from executive sponsors to frontline users
Set realistic expectations by explaining clearly what Spare can do and how it best supports the agency's goals
Respond to unworkable requests with practical, well-reasoned workarounds that keep the launch moving
Coach agency counterparts to lead change within their own organizations

Other aspects of this job:

Travel within Canada and the USA for kickoffs and launches (adding up to around 2 to 3 weeks per quarter)
Rotate with the rest of the Launch and Customer Success teams as the first point of contact for customers in emergencies, which can occasionally happen on evenings and weekends

About You ✨

Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Experience leading complex tech or SaaS implementations for enterprise-level customers
Strong ability to translate operational requirements into clear product configuration and user workflows
Confidence facilitating training for audiences with varying technical fluency
Excellent communication skills with a strong ability to build lasting relationships with customers of different backgrounds and technical abilities
A driven self-starter who adapts with ease in dynamic, fast-paced settings
Availability and eligibility to travel within Canada and the USA (2 to 3 weeks per quarter)

It will be considered a bonus (nice-to-have):

Previous experience or a keen interest in transit or mobility
Experience at a startup or scale-up company in a fast-paced environment

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. At Spare, we are committed to creating a diverse and inclusive environment, so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined.

Benefits ✨

Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2024 Global Impact Report!
Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀
Market-competitive pay: We benchmark roles annually to attract and retain top talent.
Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station.
Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus, you have access to a CA$50 monthly budget to socialize with other Spartians in your city, whether that means going out for a meal or hitting up a karaoke spot!
Health insurance: We offer a competitive and comprehensive benefits package.
Lifestyle Spending Account: We offer a CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare or pet care.
Paid time off: We offer flexible PTO, unlimited sick days and company-wide shutdown days to help you rest and recharge.

Guiding Principles

At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.

🗝️ Take Ownership · ⛰️ Growth Mindset · 🚨 Execute with Urgency · 🚌 Drive Results · 💩 No Assholes · 🤩 Customer-Obsession

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More about this job

Responsibilities

The Launch Implementation Manager will guide government agencies and transit operators through the full lifecycle of software implementation from kickoff to launch. They are responsible for configuring the platform, training staff, and ensuring all project milestones are met while maintaining strong stakeholder relationships.

Requirements

Candidates must have at least 5 years of experience in managing complex SaaS implementations for enterprise-level customers. Strong communication skills, the ability to translate operational requirements into technical workflows, and the capacity to travel within Canada and the USA are required.

Skills

Project management
SaaS implementation
Customer onboarding
Stakeholder management
Product configuration
Training and facilitation
Requirements gathering
Technical communication
Relationship building
Workflow optimization
Enterprise software
Change management
Problem solving
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Stock options
Home office allowance
Team offsites
Lifestyle spending account
Paid time off
Unlimited sick days
Company-wide shutdown days

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Project Management
Transit
Mobility
Customer Success
Software Configuration
Stakeholder Management
Enterprise Software
Onboarding
Workflow Design
Training
Facilitation
RFP
Product Knowledge
Technical Support
Change Management
Remote Work
Transportation
Operations

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