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Added 4 mins ago
ST
Senior Chemical Process Engineer
Saltworks Technologies
Richmond, BC
- $110,000 to $150,000 CAD / year
- Full-time
Saltworks is a 2025 Technology Fast 50 company and an EY Entrepreneur of the Year award winner. We lead our industry in adopting and developing AI across our products, projects, and…
Added 19 mins ago
A
Manufacturing Engineer
Actalent
Oshawa, ON
- $45 to $55 CAD / hour
- Contract
Lead dimensional problem-solving activities related to dimensional requirements, manufacturing processes, and final vehicle status quality.
Added 19 mins ago
E
Process Engineer - SMT Support
Evertz
Burlington, ON
- Full-time
Lead root cause investigations for yield, quality, and reliability issues using structured problem-solving techniques
Added 19 mins ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 19 mins ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
You will lead Québec as a distinct market within MEC, shaping multi-year growth plans, driving operational excellence, and building a high-performing leadership team. This role evolves…
Added 49 mins ago
TA
AI Product Manager
Tiger Analytics
Canada
- Full-time
Workflow Optimization: Lead process reimaging by assessing legacy workflows and designing automated, AI-driven alternatives that accelerate operational velocity
Added 49 mins ago
ML
Production Manager (Nights)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…within their area with a trained team in place. This role will lead by example and inspire their team to deliver top results, is passionate about safety and promotes a culture where safety…
Added 49 mins ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Part-time
Lead the planning, justification, budgeting, execution, and commissioning of capital projects.
Added 49 mins ago
ML
Sr. Demand Planner
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
Lead collaborative forecast alignment meetings with Sales, Marketing, and other cross-functional partners, and drive productive forecast conversations by creating clarity, challenging…
Added 49 mins ago
ML
FSQA Team Lead
Maple Leaf Foods Inc
ON · Hannon, ON
- $62,000 to $91,000 CAD / year
- Part-time
…as program review and auditing functions. The incumbent will lead & engage cross functional teams during audit completion and development of corrective action plans for regulatory and…
Added 49 mins ago
X
Head of Consumer Segment, NAM (Canada)
Xe.com
Canada
- Full-time
…accountable for its strategy, proposition and commercial performance. Product, Marketing and Growth sit in global teams, so you will lead through influence: aligning them, along with…
Added 49 mins ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
…$115 billion in global payments annually. Xe is profitable, product-led, and focused on building reliable, user-first tools that make moving money across borders easier for…
Added 1 hour ago
GS
IT Operations Lead
Giatec Scientific Inc.
Ottawa, ON
- Full-time
- Lead IT projects such as SaaS rollouts, migrations, network upgrades and integrations, partnering with Engineering, Product, Sales and Operations
Added 1 hour ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 1 hour ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
You'll lead a team of engineers who own features end to end: the APIs, data models, and services behind our LLM-based product, and the conversational interface people actually use. You're…
Added 1 hour ago
AC
Spécialiste De La Chaîne Dapprovisionnement / Supply Chain Specialist
Aston Carter
Montreal, QC · Saint-Laurent, Quebec
- $38 to $48 CAD / hour
- Contract
Added 1 hour ago
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Sales Specialist
NorthsideNissan
AB · Edmonton, AB
- Full-time
…new and pre-owned vehicles. The Sales Specialist will conduct product demonstrations, explain features and benefits, and provide transparent information on pricing, financing, and leasing…
Added 2 hours ago
LI
Software Developer - API
Lotus IT Solutions
Toronto, ON
- Contract
Collaborate with cross-functional teams including business analysts, QA, developers, and product owners throughout the Software Development Life Cycle
Added 2 hours ago
P
Senior DevOps Engineer
Pixieset
Vancouver, BC
- Full-time
You’ll work closely with DevOps engineers and product engineering teams to build shared capabilities that help teams operate more independently and deliver with confidence. You'll also help…
Added 2 hours ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
…onboarding to new technical roles, to reinforce best practices, new product offerings, sales processes, and/or service…
Added 3 hours ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
Building and maintaining financial modelling related to product revenue, gross margin and inventory forecasts
Added 3 hours ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
…content, digital marketing, campaign management and optimization, lead nurturing, and ongoing marketing…
Added 3 hours ago
WM
Inside Sales Representative
Williams Machinery
Surrey, BC
- Full-time
Training & Mentorship: Get hands-on product training, sales coaching, and mentorship from experienced sales leaders
Added 3 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 3 hours ago
GC
1st Cook - Atlas Steak + Fish
Gateway Casinos and Entertainment Limited
AB · Edmonton, AB
- Part-time
We are seeking a dedicated mentor in the kitchen who can lead others by example and deliver extraordinary service and food. you're a time-management star who can handle multiple demands and…

Spare

Launch Implementation Manager

Remote, Canada

Remote

$90,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Launch Implementation Manager

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility. We're revolutionizing how the busy mom from Dallas, the retired teacher from Oslo, or the aspiring entrepreneur from Tokyo experiences transportation by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

With Spare's Platform, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable, and eventually autonomous transportation is the right way forward. Join us for the ride!

About the Role

We are hiring a Launch Implementation Manager to join our Launch team at Spare!

As a Launch Implementation Manager, you will be accountable for guiding government agencies and transit operators from kickoff through launch, setting each one up for a long and successful partnership with Spare. This is a role for someone who sees every launch as the foundation of a lasting relationship: learning how each agency truly operates, configuring Spare to fit their service, and preparing their teams to run it with confidence. You'll be the person who knows each launch inside and out, keeps every stakeholder aligned, and hands over accounts so well prepared that success continues long after go live.

If you have been looking for a company where customers come first, you've found the right place! As a member of our Launch team, you'll have the opportunity to directly impact the lives of thousands of people across North America.

Our Spare HQ is in Vancouver, BC, although this position can be located remotely anywhere across Canada.

Key Responsibilities

Product Knowledge:

Develop and maintain a confident, working command of Spare's core products and configuration options, staying current as new releases change what is possible.
Configure Spare confidently for each agency, validating unfamiliar settings with experienced peers before committing them
Explain platform capabilities plainly and connect every feature directly to how the agency runs its service
Stay ahead of release changes that affect active launches and raise them with customers before they notice

Customer Discovery & Requirements Translation:

Learn how each agency actually operates by gathering requirements directly from the people who run the service
Compare what was sold against what the agency needs, partnering closely with the Growth and Solutions Engineering teams to ensure all pre-sale RFP commitments are met
Observe dispatch and driver workflows to uncover unstated requirements, then translate them into optimal product configurations and user workflows
Identify customer pain points, propose solutions, and advocate for customers with the Product team
Hand over each account with known risks and customer context clearly documented so the next owner can continue seamlessly

Project Management:

Own and manage complex customer onboarding and software implementation projects from kickoff through the first post-launch reporting cycle
Build and run launch plans with clear milestones, owners, scope, dependencies and risks, sequenced with the contract's commercial terms in mind
Coordinate across customer and Spare teams, communicating status on a predictable rhythm
Re-sequence plans quickly when a dependency slips and align the customer on the new path forward
Manage multiple launches simultaneously while keeping each one on track

Training & Facilitation:

Teach agency staff at every level of technical comfort to run their service confidently in Spare
Adapt a consistent training core to each agency's service design and workflows
Pace live sessions to the group, confirm understanding through hands-on practice, and adjust in real time when users need extra support
Build agency-specific job aids that empower staff to complete their workflows independently after training ends

Stakeholder Management:

Build strong, lasting relationships at every altitude, from executive sponsors to frontline users
Set realistic expectations by explaining clearly what Spare can do and how it best supports the agency's goals
Respond to unworkable requests with practical, well-reasoned workarounds that keep the launch moving
Coach agency counterparts to lead change within their own organizations

Other aspects of this job:

Travel within Canada and the USA for kickoffs and launches (adding up to around 2 to 3 weeks per quarter)
Rotate with the rest of the Launch and Customer Success teams as the first point of contact for customers in emergencies, which can occasionally happen on evenings and weekends

About You ✨

Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Experience leading complex tech or SaaS implementations for enterprise-level customers
Strong ability to translate operational requirements into clear product configuration and user workflows
Confidence facilitating training for audiences with varying technical fluency
Excellent communication skills with a strong ability to build lasting relationships with customers of different backgrounds and technical abilities
A driven self-starter who adapts with ease in dynamic, fast-paced settings
Availability and eligibility to travel within Canada and the USA (2 to 3 weeks per quarter)

It will be considered a bonus (nice-to-have):

Previous experience or a keen interest in transit or mobility
Experience at a startup or scale-up company in a fast-paced environment

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. At Spare, we are committed to creating a diverse and inclusive environment, so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined.

Benefits ✨

Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2024 Global Impact Report!
Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀
Market-competitive pay: We benchmark roles annually to attract and retain top talent.
Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station.
Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus, you have access to a CA$50 monthly budget to socialize with other Spartians in your city, whether that means going out for a meal or hitting up a karaoke spot!
Health insurance: We offer a competitive and comprehensive benefits package.
Lifestyle Spending Account: We offer a CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare or pet care.
Paid time off: We offer flexible PTO, unlimited sick days and company-wide shutdown days to help you rest and recharge.

Guiding Principles

At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.

🗝️ Take Ownership · ⛰️ Growth Mindset · 🚨 Execute with Urgency · 🚌 Drive Results · 💩 No Assholes · 🤩 Customer-Obsession

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More about this job

Responsibilities

The Launch Implementation Manager will guide government agencies and transit operators through the full lifecycle of software implementation from kickoff to launch. They are responsible for configuring the platform, training staff, and ensuring all project milestones are met while maintaining strong stakeholder relationships.

Requirements

Candidates must have at least 5 years of experience in managing complex SaaS implementations for enterprise-level customers. Strong communication skills, the ability to translate operational requirements into technical workflows, and the capacity to travel within Canada and the USA are required.

Skills

Project management
SaaS implementation
Customer onboarding
Stakeholder management
Product configuration
Training and facilitation
Requirements gathering
Technical communication
Relationship building
Workflow optimization
Enterprise software
Change management
Problem solving
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Stock options
Home office allowance
Team offsites
Lifestyle spending account
Paid time off
Unlimited sick days
Company-wide shutdown days

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Project Management
Transit
Mobility
Customer Success
Software Configuration
Stakeholder Management
Enterprise Software
Onboarding
Workflow Design
Training
Facilitation
RFP
Product Knowledge
Technical Support
Change Management
Remote Work
Transportation
Operations

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