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Added 14 mins ago
K
Senior Business Analyst
Klick
Toronto, ON
- Full-time
Lead and support discovery sessions with clients and internal stakeholders to define business needs and requirements, business rules, project scope, assumptions, risks, dependencies, and…
Added 14 mins ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
As a Senior Databricks Data Platform Engineer, you will own the engineering, automation, and day-to-day health of our enterprise Databricks Lakehouse platform. This is a platform-first…
Added 14 mins ago
AR
Senior Financial/Compensation Analyst (16 month) Temp
Acrisure Re
Toronto, ON
- $70,000 to $110,000 CAD / year
- Full-time
…strategy and supporting the development of a best-in-class reporting function. A key focus will be the integration of a new FP&A platform to enhance reporting capabilities across Acrisure…
Added 29 mins ago
PA
Aircraft Certification Authority (ACA) - M2, YTZ
Porter Airlines Inc.
Toronto, ON
- Full-time
…Documents. AMEs are also responsible for ensuring all aircraft technical documents and Canadian Aviation Regulations are adhered…
Added 29 mins ago
Director of Digital Operations
Sonance Wealth Partners
Toronto, ON
Partner-office onboarding: Build a repeatable onboarding playbook for new partner firms. Lead device setup, Microsoft 365 email and file migrations, platform access and retirement of legacy…
Added 44 mins ago
PC
Vice President of Sales
Phoenix Contact Canada
Milton, ON
- Full-time
The Vice President will lead the evolution of the sales organization from traditional product and technical focused selling toward integrated systems, solutions and value-based selling.…
Added 59 mins ago
M
Project Delivery Director - Fare Payment Modernization
Masabi
Remote, Canada
- Full-time
- Remote
Reporting to our VP Strategic Programs, you’ll lead the program independently, be part of its executive steering group and represent Masabi in senior conversations. This is an individual…
Added 1 hour ago
KR
AI Architect
KTek Resourcing
Toronto, ON
- Contract
We are looking for a Technical Architect to design and lead the implementation of a modern digital marketing platform that connects campaign planning, website updates, content production,…
Added 1 hour ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
Technical aptitude - you enjoy learning SaaS products deeply and can guide customers to maximise platform value
Added 1 hour ago
S
Sector Design Deputy Manager – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
Reporting to Sector Manager in support of the Co-Development Phase of the Alto High-Speed Rail (HSR) programme, the Deputy Sector Manager performs a vital technical role in assisting the…
Added 1 hour ago
S
Senior Manager – Environmental Design and Approvals
SYSTRA
Toronto, ON
- Full-time
Lead the subject matter expert team tasked to complete Due Diligence work and reporting.
Added 1 hour ago
S
Director – East Harbor
SYSTRA
Toronto, ON
- Full-time
Lead the developing project delivery strategies while providing overall administrative and technical leadership and oversight to capital projects consisting of multiple capital corridor…
Added 1 hour ago
PS
Manager, Industry Development
Polaryn Solutions Inc.
Dartmouth, NS
- Full-time
…infrastructure. Leveraging its networks and mission-driven platform, COVE connects investors, innovators, industry, and the research community to drive cutting-edge capabilities for…
Added 1 hour ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
Identify SEO and GEO sitewide opportunities across content, templates, information architecture, digital experiences, and platform capabilities.
Added 1 hour ago
S
BIM Coordinator – ALTO project / Cadence
SYSTRA
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
Organize and lead BIM coordination meetings and reviews; document technical issues, decisions, and follow-up actions.
Added 1 hour ago
S
Rolling Stock Engineer
SYSTRA
Montreal, QC
- Full-time
The Rolling Stock Engineer will act as technical lead for rolling stock studies, procurement and maintenance projects as well as for rolling stock maintenance facilities design and…
Added 2 hours ago
S
Launch Implementation Manager
Spare
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
With Spare's Platform, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need.…
Added 2 hours ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
Identify SEO and GEO sitewide opportunities across content, templates, information architecture, digital experiences, and platform capabilities.
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 hours ago
BT
Project Manager - Infrastructure Transitions and SharePoint Migration
Buchanan Technologies
Brampton, ON
- Contract
We are seeking an experienced IT Project Manager to lead infrastructure transition, collaboration-platform migration, and data-service initiatives in a complex enterprise environment.
Added 2 hours ago
C
Senior Account Manager
Citylitics
Toronto, ON
- Full-time
…vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape…
Added 2 hours ago
Senior Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
Leading the technical evaluation, proof of concept, deployment, integration, tuning, and sustainment of Cloud-Native Application Protection Platform (CNAPP), Cloud Security Posture…
Added 3 hours ago
R
Senior Producer, Live & Daily News, Weekend Audio (Early) (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
CBC News is looking for a creative editorial leader with sharp news judgement to lead our live and daily audio news programming on the weekends.
Added 3 hours ago
CI
Senior Account Manager
Citylitics Inc.
Toronto, ON
- Full-time
…vendors, engineering firms, and construction companies use the platform to identify and pre-position for major infrastructure opportunities earlier, helping them build relationships, shape…
Added 3 hours ago
R
Oracle Exadata Cloud@Customer (ExaCC) Senior DBA Consultant
Raise
Calgary, AB
- Full-time
ExaCC Platform Implementation & Delivery: Lead the end-to-end setup and provisioning of ExaCC environments, including OCI tenancy administration, IAM policy creation, compartment…

Spare

Launch Implementation Manager

Remote, Canada

Remote

$90,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $90,000 to $120,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Posting language: English
Posted: Oct 30, 2026

Original job description

Launch Implementation Manager

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility. We're revolutionizing how the busy mom from Dallas, the retired teacher from Oslo, or the aspiring entrepreneur from Tokyo experiences transportation by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions.

With Spare's Platform, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so the entire transportation ecosystem works better together.

At Spare, nothing is impossible. We think safe, affordable, scalable, and eventually autonomous transportation is the right way forward. Join us for the ride!

About the Role

We are hiring a Launch Implementation Manager to join our Launch team at Spare!

As a Launch Implementation Manager, you will be accountable for guiding government agencies and transit operators from kickoff through launch, setting each one up for a long and successful partnership with Spare. This is a role for someone who sees every launch as the foundation of a lasting relationship: learning how each agency truly operates, configuring Spare to fit their service, and preparing their teams to run it with confidence. You'll be the person who knows each launch inside and out, keeps every stakeholder aligned, and hands over accounts so well prepared that success continues long after go live.

If you have been looking for a company where customers come first, you've found the right place! As a member of our Launch team, you'll have the opportunity to directly impact the lives of thousands of people across North America.

Our Spare HQ is in Vancouver, BC, although this position can be located remotely anywhere across Canada.

Key Responsibilities

Product Knowledge:

Develop and maintain a confident, working command of Spare's core products and configuration options, staying current as new releases change what is possible.
Configure Spare confidently for each agency, validating unfamiliar settings with experienced peers before committing them
Explain platform capabilities plainly and connect every feature directly to how the agency runs its service
Stay ahead of release changes that affect active launches and raise them with customers before they notice

Customer Discovery & Requirements Translation:

Learn how each agency actually operates by gathering requirements directly from the people who run the service
Compare what was sold against what the agency needs, partnering closely with the Growth and Solutions Engineering teams to ensure all pre-sale RFP commitments are met
Observe dispatch and driver workflows to uncover unstated requirements, then translate them into optimal product configurations and user workflows
Identify customer pain points, propose solutions, and advocate for customers with the Product team
Hand over each account with known risks and customer context clearly documented so the next owner can continue seamlessly

Project Management:

Own and manage complex customer onboarding and software implementation projects from kickoff through the first post-launch reporting cycle
Build and run launch plans with clear milestones, owners, scope, dependencies and risks, sequenced with the contract's commercial terms in mind
Coordinate across customer and Spare teams, communicating status on a predictable rhythm
Re-sequence plans quickly when a dependency slips and align the customer on the new path forward
Manage multiple launches simultaneously while keeping each one on track

Training & Facilitation:

Teach agency staff at every level of technical comfort to run their service confidently in Spare
Adapt a consistent training core to each agency's service design and workflows
Pace live sessions to the group, confirm understanding through hands-on practice, and adjust in real time when users need extra support
Build agency-specific job aids that empower staff to complete their workflows independently after training ends

Stakeholder Management:

Build strong, lasting relationships at every altitude, from executive sponsors to frontline users
Set realistic expectations by explaining clearly what Spare can do and how it best supports the agency's goals
Respond to unworkable requests with practical, well-reasoned workarounds that keep the launch moving
Coach agency counterparts to lead change within their own organizations

Other aspects of this job:

Travel within Canada and the USA for kickoffs and launches (adding up to around 2 to 3 weeks per quarter)
Rotate with the rest of the Launch and Customer Success teams as the first point of contact for customers in emergencies, which can occasionally happen on evenings and weekends

About You ✨

Previous experience with implementation, managing multiple complex projects or customers simultaneously (ideally a minimum of 5 years)
Experience leading complex tech or SaaS implementations for enterprise-level customers
Strong ability to translate operational requirements into clear product configuration and user workflows
Confidence facilitating training for audiences with varying technical fluency
Excellent communication skills with a strong ability to build lasting relationships with customers of different backgrounds and technical abilities
A driven self-starter who adapts with ease in dynamic, fast-paced settings
Availability and eligibility to travel within Canada and the USA (2 to 3 weeks per quarter)

It will be considered a bonus (nice-to-have):

Previous experience or a keen interest in transit or mobility
Experience at a startup or scale-up company in a fast-paced environment

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. At Spare, we are committed to creating a diverse and inclusive environment, so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined.

Benefits ✨

Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2024 Global Impact Report!
Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀
Market-competitive pay: We benchmark roles annually to attract and retain top talent.
Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station.
Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus, you have access to a CA$50 monthly budget to socialize with other Spartians in your city, whether that means going out for a meal or hitting up a karaoke spot!
Health insurance: We offer a competitive and comprehensive benefits package.
Lifestyle Spending Account: We offer a CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare or pet care.
Paid time off: We offer flexible PTO, unlimited sick days and company-wide shutdown days to help you rest and recharge.

Guiding Principles

At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare.

🗝️ Take Ownership · ⛰️ Growth Mindset · 🚨 Execute with Urgency · 🚌 Drive Results · 💩 No Assholes · 🤩 Customer-Obsession

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More about this job

Responsibilities

The Launch Implementation Manager will guide government agencies and transit operators through the full lifecycle of software implementation from kickoff to launch. They are responsible for configuring the platform, training staff, and ensuring all project milestones are met while maintaining strong stakeholder relationships.

Requirements

Candidates must have at least 5 years of experience in managing complex SaaS implementations for enterprise-level customers. Strong communication skills, the ability to translate operational requirements into technical workflows, and the capacity to travel within Canada and the USA are required.

Skills

Project management
SaaS implementation
Customer onboarding
Stakeholder management
Product configuration
Training and facilitation
Requirements gathering
Technical communication
Relationship building
Workflow optimization
Enterprise software
Change management
Problem solving
Strategic planning
Cross-functional collaboration

Benefits

Health insurance
Stock options
Home office allowance
Team offsites
Lifestyle spending account
Paid time off
Unlimited sick days
Company-wide shutdown days

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Implementation
Project Management
Transit
Mobility
Customer Success
Software Configuration
Stakeholder Management
Enterprise Software
Onboarding
Workflow Design
Training
Facilitation
RFP
Product Knowledge
Technical Support
Change Management
Remote Work
Transportation
Operations

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