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Added 5 days ago
NC
Systems Analyst (2 Positions)
NAV CANADA
Ottawa, ON
- Full-time
The System Analyst will support the development of software solutions for mission and safety-critical Air Traffic Management Software. The System Analyst’s activities will focus on software…
Added 5 days ago
E
Analyst III GCMSMS (Food Testing) - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
Reporting directly to the Department Head, the GC-MS/MS Specialist (Analyst III) will be responsible for providing advanced technical support and analysis within the Food Chemistry team for…
Added 5 days ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 5 days ago
Capital & Maintenance Program Analyst
Toronto Hydro
Toronto, ON
The Capital and Maintenance Program Analyst is responsible for the effective business operations associated with Toronto Hydro-Electric Systems Limited (THESL) Capital program. The role…
Added 5 days ago
O
Finance Operations Analyst (EVC)
omnie
Canada
- Full-time
We are hiring a Finance Operations Analyst to own the recurring data pipelines that feed QuickBooks Online. Every workstream we run follows the same pattern: pull a file from somewhere,…
Added 5 days ago
C
Analyste d’affaires – D365 Business Central
CGI
Montreal, QC
- Full-time
Our team is looking for a Business Analyst (D365 Business Central) specializing in the retail industry, with deep expertise in LS Retail solutions and knowledge of Shopify (an asset). In…
Added 5 days ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 5 days ago
A
Program Director
APPLY
Toronto, ON
- Full-time
Apply deep understanding of manufacturing operations, plant systems, and R&D processes to inform solution design and client advisory.
Added 5 days ago
OS
Employee Data Coordinator
Opensity Solutions
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
Support high-volume projects, including internship programs, analyst programs, and large-scale onboarding initiatives.
Added 5 days ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
The D365 F&O Functional Analyst works within a dedicated Enterprise Applications team of approximately five people. The team includes one other D365 F&O-focused developer, while other team…
Added 5 days ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client is seeking an experienced HRIS Business Analyst to join our global Financial Application Support Team, which is responsible for supporting and evolving our strategic HR, payroll,…
Added 5 days ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
Work closely with the Team Lead/ Business Analyst/ Project Manager, assisting with the requirements gathering process and support business user’s queries
Added 5 days ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
This position will primarily support product development. The QA Manager may also assign a portion of the analyst’s time to infrastructure, platform, performance, or other technical…
Added 5 days ago
S(
General Ledger Accountant
səlilwətaɬ (Tsleil-Waututh Nation)
North Vancouver, BC
- Contract
Support AR analyst and operational management in day-to-day operations.
Added 5 days ago
IG
Digital Product Manager
Insight Global
Toronto, ON
- $70 to $78 CAD / hour
- Contract
Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.
Added 5 days ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
Support collaboration with key stakeholders to find solutions, assess impact to existing work processes and systems, and how to manage the integration.
Added 5 days ago
HI
CAN – Business Analyst IV
HRbrain Inc.
Toronto, ON
- Full-time
Support the risk appetite of the bank, by providing guidance and monitor day-to-day operations within the team, regarding Liquidity Risk. Ensure all analysis is complete and accurate with…
Added 5 days ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
We are seeking a detail-oriented, highly analytical Junior Project Controls Analyst to join the project support team of a prominent Calgary-based organization in the energy and utility…
Added 5 days ago
GC
Reporting Analyst
Grainger Canada
Vaughan, ON
- Full-time
…projects to enhance and/or improve process and reporting that support our business activities and Supplier/Product…
Added 5 days ago
GF
Structural Analysis Engineer
General Fusion
Richmond, BC
- $95,000 to $115,000 CAD / year
- Full-time
The Structural Mechanical Engineer / Stress Analyst will be responsible for the structural integrity and dynamic structural performance of large-scale machine systems, with a primary focus…
Added 5 days ago
E
Finance Business & Data Analyst
eTeam
Montreal, QC
- Contract
The Finance Business & Data Analyst will be a key contributor to the FDO team in Montreal, focusing on the hands-on development of SQL scripts and the implementation of Data Quality Rules…
Added 5 days ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Added 5 days ago
GC
Product Information Analyst (12-month Contract)
Grainger Canada
Vaughan, ON
- Full-time
…information in the Product Information Management (PIM) System. To support business initiative related to changing product information while maintaining the data integrity and hierarchy…
Added 5 days ago
UO
Data Analyst
University of Victoria
Victoria, BC
- Full-time
The Data Analyst leads the collection, analysis, and interpretation of data to support strategic planning, operational decision-making, and continuous improvement within Student Wellness.…
Added 5 days ago
Inventory Control Analyst
Tigercat | MacDonald Steel
Brant, ON
The Inventory Control Analyst is responsible for reviewing and improving inventory control processes and for ensuring inventory levels are maintained at optimal levels to support production…

Spark Power ⚡

Application Support Analyst

Mississauga, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What Will You Do As The Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits And Perks

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

Support and maintain enterprise applications, including the ERP platform and integrations, by resolving incidents, monitoring application health, investigating root causes, and implementing fixes. Coordinate enhancements, testing, changes, vendor escalations, user communications, documentation, and end-user training.

Requirements

Requires at least one year of experience in application support, systems analysis, or a similar role, along with a college diploma or university degree in IT, computer science, business, or a related field. Candidates should have analytical troubleshooting skills, familiarity with ITSM tools and ITIL-aligned processes, strong communication and prioritization abilities, and working knowledge of Microsoft 365; ERP experience is an asset.

Skills

Application Support
ERP Support
Incident Management
Root Cause Analysis
Troubleshooting
ITSM Ticketing
ITIL Processes
Change Management
Application Configuration
Integration Monitoring
Data Analysis
User Acceptance Testing
Requirements Gathering
Vendor Coordination
End-User Training
Microsoft 365

Benefits

Competitive Wages
Flexible Benefits Package
Wellness Spending Accounts
RRSP
Supportive Leadership Team
Employee Referral Bonus Program
Corporate Discounts

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Application Integrations
Scheduled Jobs
User Access Management
Workflows
Forms
Reports
Requirements Gathering
User Acceptance Testing
Patches
Upgrades
Vendor Support
Knowledge Base
Microsoft 365
Excel
Teams
SharePoint
Facilities Services
Energy Services

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