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Added 4 hours ago
H
Consultant Business Systems
HSBC
Toronto, ON
- Full-time
…robust, stable platforms to enable their investment and financial solutions for clients. Join Markets & Securities Services Operations Technology and be part of the global connectivity,…
Added 4 hours ago
NE
Senior QA Analyst (12 months Contract)
Nelson Education LTD
Remote, Canada
- Contract
- Remote
…accessible, and engaging learning experiences for all. Our innovative solutions, including Edwin, our digital learning platform, provide curriculum aligned content that support diverse…
Added 4 hours ago
HI
CAN – IT – Bus Systems Analyst III
HRbrain Inc.
Toronto, ON
- Full-time
Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key…
Added 6 hours ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 6 hours ago
C
Business Analyst Co-op (Winter 2027)
CIBC
Toronto, ON
- Full-time
CIBC’s Retail Credit Adjudication Team is hiring a Business Analyst Co-op. The Enterprise Architecture Team is responsible for providing the technology strategy and implementation of…
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Mississauga, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Moncton, NB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Guelph, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Burlington, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 6 hours ago
RA
Junior Business Analyst (Digital Products - Financial Services)
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
Design and implement test plans and test cases and evaluate outcomes to support the effective implementation of business solutions.
Added 6 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 7 hours ago
AC
Project Manager
ATS Corporation
Cambridge, ON
- Full-time
…helping advance the future with our factory-wide automation solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions…
Added 7 hours ago
N(
Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 7 hours ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The role of a Data & Insight Analyst will support and report to the Manager, Data & Insights. The Data & Insight Analyst works with other members of the team to provide business…
Added 7 hours ago
C
Business Systems Analyst - Guidewire
Co-operators
Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team…
Added 8 hours ago
C
Applications Development Sr Programmer Analyst - Assistant Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 8 hours ago
C
IT Quality Engineer - AVP
Citi
Mississauga, ON
- Full-time
…accounting, and regulatory reporting platforms. The Senior QA Analyst will drive end-to-end testing strategies, BDD automation, UAT certification, and production readiness across critical…
Added 8 hours ago
Member IT Services - Associate IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Toronto, ON
The Associate IT Business Systems Analyst role serves as a bridge between business needs and user-facing reporting and analytics solutions. The primary focus is the design, development,…
Added 8 hours ago
FC
Group, Administration II
First Canadian Financial Group
Edmonton, AB
- Full-time
Investigate, research and resolve client issues, ensuring timely and accurate solutions.
Added 9 hours ago
ET
Guidewire Business Analyst
Envision Technology Solutions
Markham, ON
- Contract
Minimum 10+ years of experience as a Business Analyst with 8+ years of P&C Domain experience.
Added 9 hours ago
Data & Business Support Analyst
MCAP
Toronto, ON
Aptitude for learning new computer software programs
Added 9 hours ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
We are seeking a highly analytical and technically skilled Senior Data Analyst / Business Analyst to support enterprise finance and regulatory data initiatives. The successful candidate…
Added 9 hours ago
B
Senior Analyst, Credit Risk Analytics, Stress Testing (12 Month Contract)
BMO
Toronto, ON · FCP
- Full-time
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
Added 9 hours ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
…over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional…

Spark Power ⚡

Application Support Analyst

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What Will You Do As The Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits And Perks

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

Support and maintain enterprise applications, including the ERP platform and integrations, by resolving incidents, monitoring application health, investigating root causes, and implementing fixes. Coordinate enhancements, testing, changes, vendor escalations, user communications, documentation, and end-user training.

Requirements

Requires at least one year of experience in application support, systems analysis, or a similar role, along with a college diploma or university degree in IT, computer science, business, or a related field. Candidates should have analytical troubleshooting skills, familiarity with ITSM tools and ITIL-aligned processes, strong communication and prioritization abilities, and working knowledge of Microsoft 365; ERP experience is an asset.

Skills

Application Support
ERP Support
Incident Management
Root Cause Analysis
Troubleshooting
ITSM Ticketing
ITIL Processes
Change Management
Application Configuration
Integration Monitoring
Data Analysis
User Acceptance Testing
Requirements Gathering
Vendor Coordination
End-User Training
Microsoft 365

Benefits

Competitive Wages
Flexible Benefits Package
Wellness Spending Accounts
RRSP
Supportive Leadership Team
Employee Referral Bonus Program
Corporate Discounts

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Application Integrations
Scheduled Jobs
User Access Management
Workflows
Forms
Reports
Requirements Gathering
User Acceptance Testing
Patches
Upgrades
Vendor Support
Knowledge Base
Microsoft 365
Excel
Teams
SharePoint
Facilities Services
Energy Services

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