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Added 12 mins ago
B
Director, Office North America Workplace Services
BMO
Toronto, ON · YNG
- Full-time
Under the direct supervision of the Head, Global Workplace Services, this role is accountable for the strategic leadership, operational oversight and performance of the facilities related…
Added 26 mins ago
QM
Project Manager
Quicksilver Mechanical Inc.
Sherwood Park, AB
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Sherwood Park, AB. This role oversees mechanical projects from planning through completion, ensuring schedules,…
Added 42 mins ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 42 mins ago
CH
Health Care Aide - North/South Edmonton
CBI Home Health
Edmonton, AB
- Part-time
CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800…
Added 42 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Beamsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
W
Manager, Supply Chain
Worley
Calgary, AB · Edmonton, AB
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 1 hour ago
SC
Sales Associate
Staples Canada
Toronto, ON · Scarborough, ON
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 1 hour ago
RI
Pest Control Technician
Rentokil Initial
Vaughan, ON
- $41,000 to $43,000 CAD / year
- Contract
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
QL
Building Code Consultant
QAI Laboratories
Burnaby, BC
- Full-time
…cost-effective solutions through our in-house capabilities/services, and an established world-wide network of qualified affiliates. The QAI name and logo have become well-recognized…
Added 1 hour ago
SL
School Bus Driver
Summit LLC
Haileybury, ON · Hearst, ON · Kapuskasing, ON · Kirkland Lake, ON · Temiskaming Shores, ON · Timmins, ON · New Liskeard, Ontario
- Part-time
Stock Transportation Ltd. (a subsidiary of Summit School Services) operates more than 2,800 school buses and serves 35+ school districts throughout Ontario and Alberta. Our corporate…
Added 1 hour ago
Fuel Distribution Co-op Student
UFA Co-operative Ltd.
Calgary, AB
Reporting to the Sr. Manager, Fuel Supply & Distribution, the Fuel Distribution Co-op Student will coordinate the effective and efficient distribution in supplying UFA agency sites and…
Added 1 hour ago
PC
Digital Assurance & Transparency Senior Associate
Pwc Canada
Vancouver, BC
- Full-time
A career in our External Audit Process Assurance practice, within Assurance services, will enable you to assist clients in optimizing control activities, organizational strategy, and…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Outreach Worker
Lookout Housing and Health
Duncan, BC
- Internship
The Outreach Worker reports to the Designated Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of…
Added 1 hour ago
LH
Shelter Resource Worker
Lookout Housing and Health
Courtenay, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Licenced Practical Nurse
Lookout Housing and Health
Abbotsford, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Abbotsford, BC
- Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Abbotsford, BC
- Full-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
CR
Cook - Part-time
COGIR Real Estate
Oshawa, ON
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
CR
Cook - Casual Part Time
COGIR Real Estate
Kingston, ON
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
LH
Residential Building Attendant
Lookout Housing and Health
New Westminster, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Vancouver, BC
- Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Licenced Practical Nurse
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
Project Manager, Buildings & Facilities (Contract)
Tiree
Calgary, AB
…unparalleled success by providing tailored, innovative consulting services - ensuring every project is executed with precision and…

Spark Power ⚡

Application Support Analyst

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What Will You Do As The Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits And Perks

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

Support and maintain enterprise applications, including the ERP platform and integrations, by resolving incidents, monitoring application health, investigating root causes, and implementing fixes. Coordinate enhancements, testing, changes, vendor escalations, user communications, documentation, and end-user training.

Requirements

Requires at least one year of experience in application support, systems analysis, or a similar role, along with a college diploma or university degree in IT, computer science, business, or a related field. Candidates should have analytical troubleshooting skills, familiarity with ITSM tools and ITIL-aligned processes, strong communication and prioritization abilities, and working knowledge of Microsoft 365; ERP experience is an asset.

Skills

Application Support
ERP Support
Incident Management
Root Cause Analysis
Troubleshooting
ITSM Ticketing
ITIL Processes
Change Management
Application Configuration
Integration Monitoring
Data Analysis
User Acceptance Testing
Requirements Gathering
Vendor Coordination
End-User Training
Microsoft 365

Benefits

Competitive Wages
Flexible Benefits Package
Wellness Spending Accounts
RRSP
Supportive Leadership Team
Employee Referral Bonus Program
Corporate Discounts

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Application Integrations
Scheduled Jobs
User Access Management
Workflows
Forms
Reports
Requirements Gathering
User Acceptance Testing
Patches
Upgrades
Vendor Support
Knowledge Base
Microsoft 365
Excel
Teams
SharePoint
Facilities Services
Energy Services

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