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Added 26 mins ago
F
IT Operations Manager, AI & Automation
FacilityOS
Remote, Canada
- $125,000 to $145,000 CAD / year
- Full-time
- Remote
The IT Manager will lead an existing IT team and own the secure, reliable, and cost-effective delivery of internal technology services. This is a hands-on leadership role covering employee…
Added 1 hour ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 1 hour ago
I
Territory Account Manager
Insight
Montreal, QC
- Full-time
Added 1 hour ago
HI
Sr. Data Engineer
HRbrain Inc.
Toronto, ON
- Full-time
…and scope exercise alongside the other team members (Product Manager, Data Architect, BA, 2 other Data Engineers, 1 BA…
Added 1 hour ago
RE
Project Estimator
Rising Edge Group
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, the Project Estimator plays a key role in the preparation of complete EPC (Engineering, Procurement, and Construction) proposals for high-voltage…
Added 2 hours ago
T
DCO
TEKsystems
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
…activities. The DCO role reports directly to the Data Center Manager. Main Responsibilities Responsible for Facility Health & Safety Management of both preventative and corrective…
Added 2 hours ago
T
Security Remediation & Resilience Lead, BWI
TD
Toronto, ON
- Full-time
Added 2 hours ago
HR
Beauty Advisor - Multi Skincare (K Beauty)
Holt Renfrew
Toronto, ON
- Full-time
Maintain solid relationships with buyer, vendor, and selling manager
Added 2 hours ago
HI
Project Coordinator
HUB International
Vancouver, BC · Toronto, ON
- Full-time
Reporting to the Manager, Operations the successful candidate will:
Added 2 hours ago
B
Senior Project Manager
BuzzClan
Toronto, ON
- Contract
Position Title: RQ11817 -Senior Project Manager/Leader (I&IT / Audio-Visual & Videoconferencing)
Added 2 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Provides visionary leadership and enables synergies to District Managers, Strategic and Technical Sales Manager, National Accounts team, and direct Sales team for KAR Industrial in all…
Added 2 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 2 hours ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
Reporting to the Distribution Manager, you will be responsible for the after care of outbound shipments, and reverse logistics shipments. Ensuring a high quality of customer service,…
Added 2 hours ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
Provide Project Manager with engineering documents required for submittal packages.
Added 2 hours ago
AC
AVP IT Delivery
Aviva Canada
Markham, ON
- Full-time
Experience as a Program & Project Manager with at least 7 years’ experience managing projects with large budget, complex solutions and over multiple years.
Added 2 hours ago
W
Product Manager, Financing
Wayfair
Toronto, ON
- $152,313 to $165,557.5 CAD / year
- Full-time
Added 2 hours ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 2 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
New Westminster, BC
- Full-time
Added 2 hours ago
RT
Strategic Partnership Specialist (Customer Care)
Recycle Track Systems
BC
- $55,000 to $60,000 CAD / year
…enhance sustainability while elevating the overall customer and vendor…
Added 3 hours ago
FA
Administrative Assistant
FTAI Aviation
Montreal, QC
- Full-time
The Administrative Assistant is responsible for providing administrative support to the General Manager and the full Executive Team of the Canadian business in a professional, efficient,…
Added 3 hours ago
A
Category Manager - Indirect***Gestionnaire de catégories - Approvisionnement indirect
Aliaxis
Oakville, ON
- Full-time
We currently have an exciting opportunity as a Category Manager – Indirect. This is a hybrid role based at our office in Oakville, Ontario and reports to the Director, Strategic Sourcing.
Added 3 hours ago
IG
Category Manager - Indirect***Gestionnaire de catégories - Approvisionnement indirect
IPEX Group
Canada
- Full-time
We currently have an exciting opportunity as a Category Manager – Indirect. This is a hybrid role based at our office in Oakville, Ontario and reports to the Director, Strategic Sourcing.
Added 3 hours ago
M(
[C] Project Manager
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Reporting to the Manager of Program Management & Delivery, the successful candidate will play a critical role in driving successful execution on innovative, technology-based projects.
Added 3 hours ago
OR
Sr Specialist, Contact Center Operations & Training
OSL Retail Services Inc
Mississauga, ON
- Other
We are currently seeking Sr. Specialist, Contact Centre Operations & Training. Reporting to the Senior Manager, Customer Service, this role oversees outsourced omnichannel customer service…
Added 3 hours ago
L
Senior Program Manager - Cybersecurity
lululemon
Vancouver, BC
- Full-time
As the Senior Program Manager, Cybersecurity, you will lead centralized program management and operational coordination across the Security Engineering & Architecture organization. You will…

Spark Power ⚡

Application Support Analyst

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What Will You Do As The Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits And Perks

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

Support and maintain enterprise applications, including the ERP platform and integrations, by resolving incidents, monitoring application health, investigating root causes, and implementing fixes. Coordinate enhancements, testing, changes, vendor escalations, user communications, documentation, and end-user training.

Requirements

Requires at least one year of experience in application support, systems analysis, or a similar role, along with a college diploma or university degree in IT, computer science, business, or a related field. Candidates should have analytical troubleshooting skills, familiarity with ITSM tools and ITIL-aligned processes, strong communication and prioritization abilities, and working knowledge of Microsoft 365; ERP experience is an asset.

Skills

Application Support
ERP Support
Incident Management
Root Cause Analysis
Troubleshooting
ITSM Ticketing
ITIL Processes
Change Management
Application Configuration
Integration Monitoring
Data Analysis
User Acceptance Testing
Requirements Gathering
Vendor Coordination
End-User Training
Microsoft 365

Benefits

Competitive Wages
Flexible Benefits Package
Wellness Spending Accounts
RRSP
Supportive Leadership Team
Employee Referral Bonus Program
Corporate Discounts

Visa sponsorship

Not detected in the job text

Keywords

Enterprise Applications
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Root Cause Analysis
Application Integrations
Scheduled Jobs
User Access Management
Workflows
Forms
Reports
Requirements Gathering
User Acceptance Testing
Patches
Upgrades
Vendor Support
Knowledge Base
Microsoft 365
Excel
Teams
SharePoint
Facilities Services
Energy Services

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