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Added 9 mins ago
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Operations Supervisor
Intelcom
Candiac, QC
- Full-time
Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).
Added 9 mins ago
YR
Secondary Long Term Occasional (LTO) 33.33% Special Education - YREM
York Region District School Board
Newmarket, ON
- Full-time
Added 9 mins ago
YR
Secondary Long Term Occasional (LTO) 67% Family Studies (1 section HFC3M1 and 1 section HFA4U1)
York Region District School Board
Maple, ON
- Full-time
Added 9 mins ago
YR
Secondary Long Term Occasional (LTO) 100% - NDW4M1; CHC2D1; NDA3M1
York Region District School Board
Newmarket, ON
- Full-time
Added 9 mins ago
YR
Secondary Long Term Occasional (LTO)100% Special Education (3 sections ASD Community Class)
York Region District School Board
Maple, ON
- Full-time
Added 9 mins ago
YR
Secondary Long Term Occasional (LTO) 33% French (1 section FSF1O1)
York Region District School Board
Maple, ON
- Full-time
Added 9 mins ago
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Secondary Long Term Occasional (LTO) 100% English (ENG2D1, ENG2D1, ENG4UZ)
York Region District School Board
Markham, ON
- Full-time
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YR
Secondary Long Term Occasional (LTO) 100% Science (SNC1W1/SNC1WG/SCH3U)
York Region District School Board
Richmond Hill, ON
- Full-time
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Secondary Long Term Occasional (LTO)100% Math (MFM2P / MCF3M / MPM2D)
York Region District School Board
King City, ON
- Full-time
Added 24 mins ago
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Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 24 mins ago
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Program Supervisor (Warehouse Academy)
Goodwill Industries of Alberta
Calgary, AB
- Full-time
Under the guidance of the Manager, Program Delivery, the Warehouse Academy Program Supervisor is responsible for assisting with the development, supervision and coordination of the…
Added 39 mins ago
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Reimbursement & Logistics Manager
Pharmacy.ca
Toronto, ON · North York, ON
- $90,000 to $120,000 CAD / year
- Full-time
Pharmacy.ca is seeking an experienced Reimbursement & Logistics Manager with a strong background in specialty pharmacy, pharmaceutical reimbursement, patient support programs, or…
Added 39 mins ago
SI
Senior Product Manager
Spruce InfoTech Inc.
Toronto, ON
- Contract
The Senior Product Manager, Enterprise AI will provide end-to-end product leadership for priority AI initiatives, from opportunity identification and intake through prioritization,…
Added 39 mins ago
UN
Labor Relations Officer (LRO)
United Nurses of Alberta
AB · Edmonton, AB
- Temporary
…employed with a public sector trade union. Reporting to the Manager of Labour Relations, the LRO is responsible for providing a wide range of union service to the locals and members of the…
Added 39 mins ago
VC
Demand & Content Marketing Lead | Responsable Marketing de la Demande et Contenu
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
…runs from HubSpot and outbound sequences to landing pages, case studies, and…
Added 39 mins ago
TA
Human Resources Business Partner
Top Aces
Dorval, QC
- Full-time
Maintain accurate case documentation, people data and reporting.
Added 39 mins ago
Patient Access Navigator - Wellness Courts - Mental Health and Addictions
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the Manager, Mental Health and Addictions (MHA) Program, the Patient Access Navigator supports the Bridgewater and Kentville Wellness Courts by providing navigation, advocacy,…
Added 39 mins ago
Utility Worker, Supply and Distribution
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager, Supply and Distribution, the Utility Worker works as part of a team to ensure the smooth and efficient delivery of service. Responsibilities include, but are not…
Added 54 mins ago
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Coding Application Specialist, Coding Services
Providence Healthcare
Surrey, BC
- Other
…residents, families, visitors and staff.Reporting to the Regional Manager, Coding Information Systems and Projects, and working closely with the Coding Leadership Team and Coding team, Data…
Added 54 mins ago
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Patient Care Specialist-1
Shoppers Drug Mart
Mississauga, ON
- Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 54 mins ago
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Accessories Product Coordinator
BRP
Sherbrooke, QC
- Full-time
…Under the responsibility of the Accessories Global Product Manager, you will be working in collaboration with the Engineering, Design, Business Intelligence, Planning, Marketing, Sales and…
Added 1 hour ago
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Information and Communications Technology (ICT) Supervisor
Yemen ShortList
Aden
- Contract
…availability, and immediate operational recovery and continuity in case of…
Added 1 hour ago
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Project Manager
EllisDon
ON · Ontario Projects
- Full-time
In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting…
Added 1 hour ago
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Assistant Project Manager
EllisDon
AB · Alberta Projects
- Full-time
In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting…
Added 1 hour ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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