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Added 10 mins ago
M
Functional Analyst Guidewire (Testing Focus)
Maarut
Quebec, QC
- Contract
role at the client since 2022, on the Cloud migration, the billing and
Added 10 mins ago
M
Guidewire PolicyCenter Functional Analyst
Maarut
Quebec, QC
- Contract
This position replaces a functional analyst currently in
Added 10 mins ago
RA
Third-Party Risk Management Analyst (TPRM) – Vendor Risk & Due Diligence
Recrute Action
Toronto, ON
- Contract
Added 25 mins ago
Business System Analyst (BFSI)
Capgemini
Toronto, ON
The Data Business Systems Analyst (Data BSA) will support the design, development, and delivery of data capabilities within the SYF and Zeta Marketing Platform Data Infrastructure through…
Added 25 mins ago
NC
Help Desk Analyst (6-month contract)
Noble Corporation
Vaughan, ON
- Temporary
We’re looking for a customer-focused Help Desk Analyst to join our IT team at our Head Office for a 6-month contract. In this role, you’ll be the first line of support for end-user IT…
Added 25 mins ago
B
Cybersecurity Operations Analyst
BRP
Valcourt, QC
- Full-time
The Cybersecurity Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…
Added 25 mins ago
B
Senior Security Operations Analyst
BRP
Valcourt, QC
- Full-time
The Senior Security Operations Analyst is responsible for monitoring, detecting, investigating, and responding to cybersecurity threats across the organization’s IT environment. This role…
Added 40 mins ago
LI
Vulnerability Analyst
LanceSoft, Inc.
Montreal, QC
- Contract
We are seeking an experienced Vulnerability Management Operations Analyst to join our Vulnerability Management Operations team. This role will support enterprise-wide vulnerability…
Added 1 hour ago
SP
Application Support Analyst
Spark Power
Remote, Canada
- Full-time
- Remote
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 1 hour ago
TG
Jr. Security Analyst Student Intern
TMX Group
Toronto, ON
- $22 to $26 CAD / hour
- Full-time
…for an enthusiastic, motivated Junior Information Security Analyst Student Intern to join our Information Security Office for a 4-month winter term. In this role, you will collaborate…
Added 2 hours ago
IG
Tier 2 Security Analyst - SOC
Insight Global
Mississauga, ON
- $40 to $50 CAD / hour
- Contract
Understanding of endpoint, network, cloud and application security events.
Added 2 hours ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it -…
Added 2 hours ago
LS
FP&A Analyst Customer Success Manager
Limelight Software
Toronto, ON
- Full-time
We’re looking for an FP&A Analyst Customer Success Manager with a strong financial modeling background to help customers get lasting value from Limelight.
Added 3 hours ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. But don’t take our word for it -…
Added 3 hours ago
W
Data Analyst
Wiraa
Canada
- Full-time
As a Data Analyst within Paladin’s Innovation & Technology team, you will play a critical role in supporting various departments by providing data-driven insights and solutions from our…
Added 6 hours ago
OI
Functional IT Analyst/BA
Orion Innovation (formerly Sryas)
Montréal-Ouest, QC
- Full-time
We’re looking for a Functional IT Analyst/BA within the scope of a client project – the resource must be fluent in French, can be fully remote or hybrid in the Montreal region, and be…
Added 7 hours ago
V
Network & Telecom Analyst II
Vale
NL
- Full-time
Reporting to the Supervisor, Network & Telecom, the Network & Telecom Analyst II is responsible for the operation, maintenance, support, and continuous improvement of network…
Added 11 hours ago
C
Analyste d’affaires – D365 Business Central
CGI
Montreal, QC
- Full-time
CGI is a globally recognized Information Technology services company specializing in digital transformation and cloud solutions. We help our clients modernize their operations, particularly…
Added 11 hours ago
C
Analyste d’affaires – D365 Business Central (Secteur Manufacturier)
CGI
Montreal, QC
- Full-time
CGI is a globally recognized Information Technology services company specializing in digital transformation and cloud solutions. We help our clients modernize their operations, particularly…
Added 14 hours ago
H
Global Payroll Transformation Business Analyst
Hays
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our client is seeking an experienced HRIS Business Analyst to join our global Financial Application Support Team, which is responsible for supporting and evolving our strategic HR, payroll,…
Added 15 hours ago
HI
Change Analyst
HRbrain Inc.
Toronto, ON
- Full-time
…long-standing payroll accuracy issues. The solution will be cloud-based, with two consulting firms supporting the technology and payroll…
Added 16 hours ago
SP
Application Support Analyst
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 17 hours ago
SI
Business Intelligence Analyst
Spait Infotech
Canada
- Full-time
Familiarity with cloud-based data platforms such as AWS, Azure, or Google Cloud.
Added 17 hours ago
TG
Senior Financial Analyst
TMX Group
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
The Senior Financial Analyst serves as a vital Finance Business Partner to Capital Formation business leaders, driving impactful financial planning, analysis, and strategic decision…
Added 17 hours ago
C
Senior Java Developer - Vice President
Citi
Mississauga, ON
- Full-time
We are seeking for a “Technology Lead Analyst" to join our team; this is a senior role responsible for overseeing the design and implementation of new or enhanced application systems in…

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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