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Added 10 mins ago
DC
Building Automation Support Technician, Senior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 10 mins ago
DC
Building Automation Support Technician, Junior
Delta Controls
Surrey, BC
- Full-time
Reporting to the Technical Services Manager, you will become part of a dynamic technical team that provides product support and services to Delta IBT’s worldwide network of customers as…
Added 10 mins ago
I
Inventory Analyst (12 Months Contract)
Indigo
Toronto, ON
- $60,000 to $80,000 CAD / year
- Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 10 mins ago
E
Seasonal Grocery Sales Associate (Full-Time) - Eataly Yorkville
Eataly
Toronto, ON
- $17.95 CAD / hour
- Full-time
- Contract
The Grocery Sales Associate stocks and displays products in the Housewares and Grocery departments and provides outstanding guest service. Reports to the Dry Market Manager.
Added 10 mins ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
Your will also participate in the TTC Customer Service Ambassador Program.
Added 10 mins ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 10 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Vernon, BC
- Full-time
…receive proper training so they can confidently provide excellent customer service to our customers every time they…
Added 10 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
Operate and oversee reconciliation technology to deliver Investment Manager positions and profit & loss reconciliations.
Added 10 mins ago
CR
Maintenance Aide Full Time
COGIR Real Estate
Winnipeg, MB
- Full-time
Reporting to the General Manager, the Maintenance Aide executes routine repairs and carries out minor maintenance operations with a focus on providing superior customer service to our…
Added 10 mins ago
E3
Manager of EPR & Sustainability
Environmental 360 Solutions
Aurora, ON
- $100,000 to $125,000 CAD / year
- Full-time
…a broad array of E360S divisions and teams and independent service providers to deliver the targeted organizational results. From helping to build and launch programs that improve E360S’s…
Added 10 mins ago
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Manager, Ramp Operations
Cargojet
Vancouver, BC
- Full-time
The Manager, Ramp Operations oversees airport ground operations by planning and directing activities, mainly aircraft handling, cargo movement, aircraft servicing, and equipment…
Added 10 mins ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
…directly to the Technical Services & Technical Development Manager. This role is essential in ensuring the consistent supply of consumables and materials required to support uninterrupted…
Added 10 mins ago
Replenishment - Manager Replenishment (In Store)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
The in-store replenishment leader is required to deliver exceptional customer service at all times. Oversee replenishment activities for both perishable and non-perishable products…
Added 11 mins ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family Experience, this position will support both the Family Resource Centre and the Patient and Family…
Added 11 mins ago
Corporate Sales Manager
Northland Properties
Richmond, BC
Our Managers understand the meaning of true Customer Service; they are professional, team oriented, possess good work ethics, and are extremely results driven.
Added 11 mins ago
I
Product Development Team Lead
Inertia
Toronto, ON
- Full-time
…design controls, with patient safety, quality, compliance, and customer satisfaction always top of…
Added 11 mins ago
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Blue Rewards- Marketing Specialist, Rewards (14 month contract)
BMO
Toronto, ON · YNG
- Full-time
Reporting to the Marketing Manager – Travel Rewards, the Marketing Specialist will play a key role in executing marketing strategies focused on the redemption of Points to drive Blue…
Added 11 mins ago
TH
Lot Associate Part-Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
The Lot Associate's primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours…
Added 11 mins ago
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Supervisor, Registry Services
AMA - Alberta Motor Association
Calgary, AB
- Full-time
Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our…
Added 11 mins ago
TH
Lumber Sales Associate : Part Time - VANCOUVER TERMINAL
The Home Depot
Vancouver, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
…resolves store and vendor issues, and ensures a high level of service to internal and external…
Added 11 mins ago
TH
Lumber & Building Materials Sales Associate Part Time - 7160 North Bay
The Home Depot
North Bay, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 11 mins ago
TH
Merchandising Execution Associate : Part Time (Temp) - VANCOUVER TERMINAL
The Home Depot
Vancouver, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 11 mins ago
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Digital Marketing Manager
Roadpost
Toronto, ON
- Full-time
As Digital Marketing Manager, you will play a key role in growing and protecting BlueCosmo’s airtime subscriber base through effective digital marketing strategies. Balancing disciplined…
Added 24 mins ago
T
Collections Representative
thyssenkrupp
ON · Ontario, Canada
- $60,000 USD / year
- Full-time
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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