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Added 7 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
Maintain high standards in cybersecurity, information protection, redundancy, and business continuity in an environment where system availability and the protection of medical data are…
Added 7 mins ago
F
Health & Safety Manager
FlatironDragados
Montreal, QC
- Full-time
Are you an experienced health and safety leader passionate about creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety…
Added 7 mins ago
PL
Laboratory Sample Custodian
Paracel Laboratories Ltd.
Mississauga, ON
- Full-time
Comply with company quality assurance/quality control protocols and Health and Safety policies.
Added 7 mins ago
MS
Capture Director / Business Development
MDA Space
Ottawa, ON
- Full-time
Works well in a dynamic environment where some of the parameters are unknown and some change regularly
Added 7 mins ago
MS
Capture Director / Business Development
MDA Space
Ottawa, ON · Kanata, ON
- Full-time
Works well in a dynamic environment where some of the parameters are unknown and some change regularly
Added 7 mins ago
PA
Level 3 Automotive Service Apprentice (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Follow all company safety standards and practices at all times.
Added 7 mins ago
F
Health & Safety Manager
FlatironDragados
Baie-D'Urfé, QC
- Full-time
Are you an experienced health and safety leader passionate about creating a safe and healthy workplace? As the Health and Safety Manager , you will oversee occupational health and safety…
Added 7 mins ago
PA
Automotive Service Technician (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Examine all vehicles to determine if additional safety or service work is required.
Added 7 mins ago
VS
Dining Service Attendant- Casual (2026-11012)
Verve Senior Living
Ottawa, ON
- Other
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes…
Added 7 mins ago
N
Application & Systems Operations Delivery Lead
Nutrien
Calgary, AB
- Full-time
Thrive in a Strong Culture – Guided by our core values we put safety first, act with integrity, are stronger together, and deliver with excellence in a collaborative, high-performing…
Added 7 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Gimli, MB
- Full-time
…responsible for maintaining a safe, clean and aesthetically pleasing environment for patients/residents, families, visitors and staff. Courteous service is a critical component to this…
Added 7 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Fisher Branch, MB
- Full-time
…responsible for maintaining a safe, clean and aesthetically pleasing environment for patients/residents, families, visitors and staff. Courteous service is a critical component to this…
Added 7 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Eriksdale, MB
- Full-time
…responsible for maintaining a safe, clean and aesthetically pleasing environment for patients/residents, families, visitors and staff. Courteous service is a critical component to this…
Added 7 mins ago
W(
Driver-Mover (Full Time)
WINS (Women In Need Society)
Calgary, AB
- Full-time
Positively engage in and comply with all WINS health & safety practices, procedures, and policies
Added 7 mins ago
RV
Special Aide
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…services with attention to variety, taste, nutrition, food safety and attractive presentation, to meet and exceed patient expectations. In addition to providing meals to RVH inpatients, we…
Added 7 mins ago
AW
Senior Developer - R&D Tools & Systems
Arctic Wolf
Waterloo, ON
- $75,000 to $246,000 CAD / year
- Full-time
Strong troubleshooting and root-cause analysis skills, with experience using monitoring/observability tooling (e.g., Splunk, Grafana, Nagios) to validate environment health and performance.
Added 7 mins ago
VS
Maintenance Assistant - The Shores (2026-11030)
Verve Senior Living
Mississauga, ON
- Other
Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes…
Added 7 mins ago
W
Site Superintendent
W3Global
Halifax, NS
- $120,000 to $150,000 CAD / year
- Full-time
Maintain full compliance with all occupational health & safety standards; lead by example in promoting a safety-first culture.
Added 7 mins ago
SL
Batcher
Strescon Limited
Bedford, NS
- Full-time
Maintaining a healthy environment with respect to cleanliness, production, and safety
Added 7 mins ago
L
Product Operations Lead | Promenade St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
…includes creating an equitable, inclusive and growth-focused environment for our…
Added 7 mins ago
L
Educator Contract |Coquitlam Centre
lululemon
Coquitlam, BC
- Part-time
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Added 7 mins ago
L
Visual Merchandising Specialist | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 7 mins ago
IR
Supportive Housing Companion
Interlake-Eastern Regional Health Authority
Beausejour, MB
- Full-time
The Supportive Housing Tenant Companion is responsible for the safety, support and supervision of clients living in Supportive Housing. The Supportive Housing Tenant Companion is a multi…
Added 7 mins ago
L
Educator (Full Time) | Polo Park
lululemon
Winnipeg, MB
- Full-time
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Added 7 mins ago
L
Educator (Part Time) | Polo Park
lululemon
Winnipeg, MB
- Part-time
Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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