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Added 4 mins ago
DC
Business Analyst
Dasro Consulting Inc.
Calgary, AB
- Contract
Dasro is looking for a Business Analyst (Intermediate) for one of its clients in Calgary, AB.
Added 19 mins ago
S
AP Analyst
Signode
Halton Hills, ON
- Full-time
…trusted brands to offer complete transit packaging solutions to its…
Added 19 mins ago
WC
Pricing Analyst
Waste Connections
Vancouver, BC
- Full-time
The Pricing Analyst supports the Controller and Sales Manager with customer quotes, bids, RFPs, and contract opportunities. Responsibilities include preparing and reviewing pricing,…
Added 33 mins ago
TS
TDS Operations Analyst I, Client Enablement
TD Securities
Toronto, ON
- Full-time
Added 33 mins ago
TS
TDS Operations Analyst II, Client Enablement
TD Securities
Toronto, ON
- Full-time
Added 34 mins ago
GC
Senior Financial Analyst, Programs
Grand Challenges Canada
Toronto, ON
- Full-time
Position(s): Senior Financial Analyst, Programs
Added 34 mins ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 34 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 34 mins ago
S
AP Analyst
Signode
Halton Hills, ON
- Full-time
…trusted brands to offer complete transit packaging solutions to its…
Added 34 mins ago
T
TDS Operations Analyst I, Client Enablement
TD
Toronto, ON
- Full-time
Added 34 mins ago
T
Canadian Commercial Banking Associate
TD
Windsor, ON
- Full-time
…a structured training program before moving up to become an Analyst on a team with a Relationship Manager or as a standalone Account Manager. Your future career path in TD Commercial…
Added 49 mins ago
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Technicien / Technicienne comptable
TOPRING
Granby, QC
- Full-time
Topring is looking for an Accounting Technician to join its team. In this role, you will contribute to smooth day-to-day accounting operations by ensuring the accurate processing of…
Added 49 mins ago
Director-Metals and Mining - Precious Metals: Toronto
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring…
Added 1 hour ago
T
Technicien / Technicienne comptable
Topring
Granby, QC
- Full-time
is looking for an Accounting Technician to join its team. In this role, you
Added 1 hour ago
Business System Analyst (BFSI)
Capgemini
Toronto, ON
The Data Business Systems Analyst (Data BSA) will support the design, development, and delivery of data capabilities within the SYF and Zeta Marketing Platform Data Infrastructure through…
Added 1 hour ago
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Billing & Collection Analyst - (Temporary contract for 13 months)
Newrest
Calgary, AB
- Full-time
More than just a company, Newrest represent a true family, with 97% of its capital owned by over 700 employees.
Added 1 hour ago
T
TDS Operations Analyst II, Client Enablement
TD
Toronto, ON
- Full-time
Added 1 hour ago
C
Senior QA Test Analyst, Assistant Vice President
Citi
Mississauga, ON
- Full-time
The IT Quality Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 1 hour ago
D
Analyst, Asset Management
Dream
Saskatoon, SK
- Full-time
…compile large amounts of data while being well-organized. The analyst is responsible for supporting the Development team throughout the project cycle, including completing market research,…
Added 1 hour ago
IC
Part-Time Fraud Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Part-time
The vacant Part-Time Fraud Analyst role will report to the Leader, Fraud Operations. Fraud Analysts operate in a high-paced team environment, responsible for identifying and mitigating…
Added 1 hour ago
LC
System Analyst, Intermediate
Linamar Corporation
Guelph, ON
- Full-time
Job Title: Business System Analyst, Intermediate
Added 2 hours ago
SP
Application Support Analyst
Spark Power
Remote, Canada
- Full-time
- Remote
Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst…
Added 2 hours ago
Technical Support Analyst I
Scotiabank
Toronto, ON
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct while ensuring adherence to and effectiveness of…
Added 2 hours ago
IG
Transportation Analyst/Customer Service
Insight Global
Brampton, ON
- Contract
Loblaw is looking for a Transportation Analyst / Customer Service Representative to join its Inbound Transportation team. This role is ideal for someone with strong customer service and…
Added 2 hours ago
AG
Assistant Manager, Middle Office
Apex Group Ltd
Toronto, ON
- Full-time
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team…

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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