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Added 2 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…developing the IT function to effectively support the organization's operations, growth, and…
Added 2 mins ago
A
Third Key Holder
Ardene
Welland, ON
- Full-time
In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store…
Added 2 mins ago
PL
Laboratory Sample Custodian
Paracel Laboratories Ltd.
Mississauga, ON
- Full-time
…as the frontline liaison between our clients and laboratory operations at our Ottawa laboratory. Working within the Sample Management group and in conjunction with the entire service team,…
Added 2 mins ago
PA
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
- Full-time
Report issues and concerns immediately to the IT manager.
Added 2 mins ago
IW
Human Resources Co-op Student - Summer 2027
Irving Woodlands
Sussex, NB
- Full-time
…work across any of our safety first, cutting-edge technology operations and land holdings located in New Brunswick, Nova Scotia, and…
Added 2 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 2 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 2 mins ago
PA
Automotive Service Technician (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Supervise work of all apprentice technicians or students; report immediately any deficiencies to the Service Manager.
Added 2 mins ago
WE
Junior Project Manager
Westpower Equipment Ltd.
Calgary, AB
- Full-time
The Junior Project Manager is responsible for coordinating a portfolio of approximately 30 concurrent manufactured parts orders, from order handoff through engineering, procurement, vendor…
Added 2 mins ago
GI
Associate Portfolio Manager
Gold Investment Management Ltd.
AB · Edmonton, AB
- Full-time
…company located in downtown Edmonton. We are seeking a Portfolio Manager to join our team. We are hoping to fill the role with an individual who is team oriented, and passionate about…
Added 2 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 mins ago
LV
MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 2 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
As the Property Manager, you will be responsible for all aspects of property management at one of our downtown multi residential properties. The responsibilities will include, but are not…
Added 2 mins ago
DS
Warehouse Associate I
DGI Supply Canada
Mississauga, ON
- Full-time
Added 2 mins ago
A
Tax Manager
Armco
Halifax, NS
- Full-time
The Tax Manager is responsible for the proactive management of the tax function across the Armoyan group of companies; and collaborates with VP Taxation in relation to management and…
Added 2 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
…Assistant Managers, the successful candidate will be a hands-on manager, present on the shop floor and involved in daily operations. They will thrive in a dynamic and constantly evolving…
Added 2 mins ago
W
Site Superintendent
W3Global
Halifax, NS
- $120,000 to $150,000 CAD / year
- Full-time
Provide clear direction, mentorship, and supervision to site teams including Assistant Superintendents, Coordinators, and Operations Partners.
Added 2 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 2 mins ago
A
Chef d'équipe à temps plein - Magasin de détail adidas Montreal (#2042)
adidas
Montreal, QC
- Full-time
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to…
Added 2 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
There is an immediate need for a Account Manager located in the Greater Toronto Area, Ontario (Mississauga head office; field-based across the GTA and Southern Ontario) at SupraITS. If you…
Added 2 mins ago
H
Property Manager (High End Property)
Hays
Montréal-Ouest, QC
- Full-time
Property Manager | High End Residential | West Island | Competitive Compensation Package
Added 2 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 2 mins ago
NC
Digital Campaign Manager – Audio Streaming
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
We are currently looking for a passionate, experienced Digital Campaign Manager to join our fun, creative, and energetic team! This position reports to the Ad Operations Manager, and is…
Added 2 mins ago
CM
Account Manager
Cyclic Materials
Toronto, ON
- Full-time
Founded in 2021, Cyclic Materials has rapidly become a category leader in rare earth recovery, achieving commercial operations in less than five years. We currently operate facilities in…

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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