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Added 6 mins ago
A
Underwriting Manager, Middle Market Package
AXA
Toronto, ON
- Full-time
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Added 6 mins ago
Licensed Practical Nurse (LPN) - Gateway - Ultrasound (US)
MIC Medical Imaging
Edmonton, AB
MIC is an expert and trusted partner to Edmonton and surrounding area. MIC Medical Imaging Radiologists play an essential role in 17 Edmonton area hospitals and community health centres. We…
Added 6 mins ago
STEM Communicator - Outreach Sudbury
Science North
Sudbury, ON · Greater Sudbury, ON
Travel to Northern Ontario communities, including Indigenous communities to deliver outreach experiences including visits to schools, festivals, fairs, and partner locations
Added 6 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 6 mins ago
T
Senior Applied Machine Learning Scientist
TD
Toronto, ON
- Full-time
Acting as a business partner to guide and prioritize strategic initiatives and analytical needs.
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Personal Banker Trainee - Tamil Language Needed
TD
Toronto, ON
- Full-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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HR Specialist - TA Products
TD
Toronto, ON
- Full-time
…successful candidate will operate as a hands-on, collaborative partner who brings structure to ambiguity, follows through on commitments, raises risks early and keeps business needs and…
Added 6 mins ago
V
Category Manager - Logistics / Chef de Catégorie - Logistique
Vention
Montreal, QC
- Full-time
Work side by side with the Logistics team to understand network needs, volumes, service pain points and most importantly act as a business partner for supporting the function.
Added 6 mins ago
Non-Reg On-Caller - Yarmouth, NS
Edward Jones
Yarmouth Indian Reserve No. 33, NS
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an…
Added 6 mins ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
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Montreal, QC
Added 6 mins ago
V4
Engineering Project Manager – Carbon Storage
Vault 4401
Calgary, AB
- Full-time
Travel to project / partner sites will be required with variable frequency
Added 6 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Sherwood Park, AB
- Full-time
Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Added 6 mins ago
SS
Reminiscence Supervisor
Sunrise Senior Living
North Vancouver, BC · Sunrise at Lonsdale Square
- Full-time
Partner with leadership on training, coaching and performance support
Added 6 mins ago
AC
Commercial Risk Practice Leader
Aon Corporation
Vancouver, BC
- Full-time
Partner closely with the Vancouver Branch Leader and other senior team members to align departmental objectives with regional and national priorities.
Added 6 mins ago
INVESTIGATIVE ANALYST (CONTRACT)
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Calgary, AB · Toronto, ON · Windsor, ON
Support the client/partner specific Claim Watch governance framework.
Added 6 mins ago
C&
Senior Financial Analyst – Sales
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Reporting to the Finance Manager, Sales & Ecommerce, this position serves as a trusted business partner to both Finance and Sales teams, delivering financial analysis, strategic insights,…
Added 6 mins ago
I
Global Account Manager
IMDEX
Canada
- Full-time
…geographies and enabling IMDEX teams to act as one coordinated…
Added 6 mins ago
SS
Technical Support Manager - HVAC / Heat Pumps
Summit Search Group
Montreal, QC
- $90,000 to $120,000 CAD / year
- Full-time
Help develop and manage Kinghome's technical service capabilities and service partner network in Quebec.
Added 6 mins ago
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Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Candidates must be able to work cooperatively with students, faculty, and personnel in clinical partner agencies
Added 6 mins ago
TB
Senior DevOps Engineer (SRE / Platform Engineering)
TLNT Bridge Recruiting
Vancouver, BC
- $113,900 to $147,000 CAD / year
- Full-time
You'll partner closely with software development, infrastructure and security teams to build resilient systems, improve engineering practices and enable developers to deliver software more…
Added 6 mins ago
P
Senior IT Systems Administrator
PressReader
Richmond, BC
- Full-time
Partner with the incident response team to support server and endpoint security.
Added 6 mins ago
LM
Senior Compensation Analyst, Total Rewards
Liberty Mutual Canada
Toronto, ON
- Temporary
Partner closely with Total Rewards, HR, and business leaders to deliver tailored compensation solutions that address client group needs and support broader organizational priorities.
Added 6 mins ago
PS
Proposal Writer
PFS Studio
Vancouver, BC
- Full-time
Collaborating with partner or senior designer, often located in multiple geographical locations, to obtain and develop information needed to respond to client requirements.
Added 6 mins ago
FI
Manager, Campaign Analytics - SQL, Pega/ TSYS CDH
FP Inc.
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Partner with Campaign Design and Execution, Data Science, Marketing, Product, and channel teams to improve decisioning, personalization, next-best-action strategies, and multi-channel…
Added 6 mins ago
MH
Community Fundraising Manager
Muslim Hands Canada
Mississauga, ON
- Full-time
· Maintain accurate donor and partner records in the organization’s CRM system.

Spark Power

Application Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

Spark Power, a trusted partner in energy in North America, is seeking a Application Support Analyst Reporting to the Manager, Enterprise Applications, the Application Support Analyst provides day-to-day support for Spark Power's enterprise applications, including our ERP platform and its integrations, ensuring they remain stable, secure, and aligned with business needs.

The Analyst helps users with application-related issues, assists in investigating and resolving incidents, and works with business users, vendors, and IT colleagues to drive continuous improvement across the application portfolio.

This role suits a curious, methodical problem solver who takes ownership of issues through to resolution, communicates clearly with non-technical users, and is eager to grow their technical and business knowledge.

What will you do as the Application Support Analyst

Support enterprise applications by resolving assigned tickets and incidents within agreed service levels.
Troubleshoot application, integration, and data issues, perform root cause analysis, and implement permanent fixes.
Monitor application health, scheduled jobs, and integrations to proactively identify and address issues.
Raise and escalate issues and risks with IT management and business process owners.
Keep users and stakeholders informed of issue status, planned changes, and service impacts.
Configure and maintain applications, including user access, roles, workflows, forms, and reports.
Gather and document requirements for minor enhancements, and coordinate their test
Execute test plans and support user acceptance testing for patches, upgrades, and new releases.
Follow change management processes to ensure changes are documented, approved, and safely deployed.
Coordinate with software vendors and support partners on case escalation and resolution.
Develop and maintain knowledge base articles, support procedures, and end-user guides.
Provide end-user training and guidance to improve adoption and reduce recurring issues.

Spark Power Employee Benefits and Perks:

Competitive wages
Excellent benefits package with flexible options and wellness spending accounts
RRSP
Hands-on and supportive leadership team
Employee referral bonus program
Corporate discounts (hotels, travel, insurance, retail..)
…much more

Do you have the Spark? Here’s what we’re looking for:

Minimum of 1 year of experience in an application support, systems analyst, or similar role.
Experience supporting NetSuite or other ERPs such as Oracle Cloud ERP, JDE, or SAP S/4HANA is a strong asset.
College diploma or university degree in Information Technology, Computer Science, Business, or a related discipline.
Ability to analyze data and reports to support root cause analysis.
Experience using ITSM ticketing tools and working within ITIL-aligned incident, problem, and change processes.
Strong analytical and troubleshooting skills with a methodical approach to problem solving.
Strong attention to detail with a focus on quality and service excellence.
Ability to prioritize and manage multiple requests in a fast-paced, deadline-driven environment.
Clear written and verbal communication, with the ability to explain technical concepts to non-technical users.
Self-motivated, with a high level of initiative, accountability, and eagerness to learn.
Working knowledge of Microsoft 365, including Excel, Teams, and SharePoint

Who is Spark Power?

Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers’ Trusted Partner in Power™. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers’ operations up and running today and better equipped for tomorrow.

Spark Power welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Artificial intelligence tools may be used to support parts of the recruitment and selection process, including application screening

Apply About employer

More about this job

Responsibilities

The Application Support Analyst provides day-to-day support for enterprise applications, ensuring they remain stable, secure, and aligned with business needs. They are responsible for troubleshooting incidents, performing root cause analysis, and coordinating with vendors to drive continuous improvement.

Requirements

Candidates must have at least one year of experience in application support or a similar role and hold a college diploma or university degree in a relevant discipline. Strong analytical skills and experience with ERP systems like NetSuite, Oracle, or SAP are highly preferred.

Skills

Application support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident management
Problem solving
Data analysis
Microsoft 365
Excel
Teams
SharePoint
Change management

Benefits

Competitive wages
Excellent benefits package
Flexible options
Wellness spending accounts
RRSP
Supportive leadership team
Employee referral bonus program
Corporate discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
ERP
NetSuite
Oracle Cloud ERP
JDE
SAP S/4HANA
ITSM
ITIL
Incident Management
Problem Management
Change Management
Data Analysis
Root Cause Analysis
Microsoft 365
Excel
Teams
SharePoint
Enterprise Applications
System Integration
Technical Support
User Training
Knowledge Base
Energy Industry
Information Technology
Computer Science
Business Analysis

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