Closed listing
front desk manager
- Vernon, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Overview
Languages
English
Education
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Work conditions and physical capabilities
Financial benefits
Languages
English
Education
- Bachelor's degree
- or equivalent experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Negotiate with clients for the use of facilities
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Large workload
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Financial benefits
- Group insurance benefits
- Other benefits
More about this job
Responsibilities
The Front Desk Manager is responsible for developing operational policies, supervising staff, and managing daily hotel operations. Key duties include handling client negotiations, implementing marketing plans, and addressing guest concerns.
Requirements
Candidates must have a bachelor's degree or equivalent experience and between 2 to 3 years of relevant experience. Proficiency in English and the ability to work in a fast-paced environment are required.
Skills
- Policy Development
- Staff Supervision
- Performance Reviews
- Client Negotiation
- Marketing Planning
- Maintenance Oversight
- Complaint Resolution
- Business Planning
- Interpersonal Skills
- Oral Communication
- Written Communication
- Client Focus
Benefits
- Financial Benefits
- Group Insurance Benefits
- Other Benefits
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Management & Leadership
- Customer Service & Support
- Administrative
Keywords
- Hospitality
- Hotel Management
- Front Desk Operations
- Staff Supervision
- Business Planning
- Marketing Activities
- Customer Service
- Facility Management
- Performance Management