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Added 12 mins ago
B
Digital Operations Manager (18 months contract)
Bell
Toronto, ON
- Full-time
The Digital Operations Manager plays a key role in advancing Bell Media’s digital advertising products. In this role, you will act as a subject matter expert in advertising innovation and…
Added 12 mins ago
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Student, Farm Worker
Olds College of Agriculture & Technology
Olds, AB
- $15.45 to $16.48 CAD / hour
- Full-time
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Added 12 mins ago
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Leasing Coordinator
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London, ON
- $45,000 CAD / year
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Added 12 mins ago
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Senior Incident and Problem Manager
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Toronto, ON
- $115,000 to $125,000 CAD / year
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Added 12 mins ago
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Regina, SK
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RQ11711 – Software Developer – Senior
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Sparkling Hill Resort

Lounge Server

Vernon, BC, Canada

Up to $18.25 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Up to $18.25 CAD / hour
Job type: Full-time
Working hours: 40 hours per week
Posting language: English
Posted: Oct 1, 2026

Original job description

Come join the Food & Beverage team at Sparkling Hill Resort! We are looking to hire a Lounge Server who is guest-focused, detail oriented and ready to provide our guests with the best possible service. Our Lounge Servers create warm, polished and personalized guest experiences in a relaxed luxury lounge environment. This role combines coffee, light dining, wine, cocktails and evening lounge service. Successful candidates are attentive, approachable and able to read each guest’s preferences, adapting their service style without being intrusive.

Previous restaurant, lounge, café or bar experience is preferred, but we are willing to train the right candidate with a strong work ethic, professional presence and genuine interest in hospitality.

Staff Housing is potentially available in shared rooms for full time employees working 40 hours per week. Please inquire during your interview if interested.

Perks & Benefits:

Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:

Deeply discounted room rates available to team members.
Discounts on gift shop retail, food and spa treatments.
Extended health benefits.
Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry.

Duties for this position will include:

Welcome guests naturally and create a comfortable, professional connection from the beginning of their visit.
Read each guest’s preferences and reason for visiting, adapting your approach whether they are enjoying coffee, a casual meal, cocktails or a relaxed lounge experience.
Remain attentive and anticipate guest needs without making service feel intrusive or overly formal.
Build genuine relationships with resort guests and returning visitors while maintaining appropriate professional boundaries.
Conduct regular table checks and address concerns promptly and professionally.
Resolve straightforward guest concerns whenever possible and involve a supervisor or manager when additional support is required.
Develop strong knowledge of the food menu, coffee offerings, wine, beer, spirits, cocktails and non-alcoholic beverages.
Describe menu and beverage options confidently and accurately and provide recommendations based on guest preferences.
Take and enter orders accurately, clearly communicating allergies, dietary restrictions and special requests.
Prepare and serve appropriate coffee and non-alcoholic beverages where required.
Maintain proper pacing throughout the guest experience, recognizing that lounge guests may stay longer and prefer a less structured service rhythm than traditional restaurant dining.
Present and process bills efficiently and discreetly.
Maintain a clean, organized and fully prepared section throughout the shift.
Ensure tables, lounge seating, service stations, menus, glassware and presentation areas remain clean and guest-ready.
Monitor the overall appearance and atmosphere of the lounge, not only your assigned tables.
Participate in pre-shift meetings covering daily features, beverage promotions, resort activity, menu changes and other important operational information.
Complete opening, closing and side duties thoroughly and consistently.
Develop confidence discussing wine, spirits, cocktails, coffee and other beverage offerings.
Learn current beverage features and actively support promotional or seasonal offerings.
Support the team in maintaining appropriate beverage displays, glassware, product organization and service standards.
Assist with food running, clearing, resetting, polishing, stocking and other service needs whenever required.
Work closely with bartenders, kitchen team, fellow servers, hosts and leaders to maintain a smooth operation.
Support other food and beverage outlets, events or special functions when operationally required.
Follow all food safety, sanitation, responsible alcohol service and resort standards.
Complete other duties as assigned or as required by the needs of the operation.

Qualifications:

A warm, polished and approachable personality.
Strong communication and guest-service skills.
Excellent attention to detail.
Ability to multitask and remain composed during busy periods.
Strong teamwork and a dependable work ethic.
Previous restaurant, lounge, café or bar experience is preferred.
Wine, cocktail, spirits, coffee or barista knowledge is an asset.
Previous POS experience is an asset.
Valid Serving It Right certificate
Flexibility to work mornings, evenings, weekends and holidays.
Reliable transportation is required

Qualified applicants may submit their applications online, incl. a cover letter and detailed resume, to Mr. Serhii Zavorotnyi, Restaurant Manager. Only candidates selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
Store discount
Vision care

Ability to commute/relocate:

Vernon, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Serving It Right (preferred)

Work Location: In person

Apply About employer

More about this job

Responsibilities

The Lounge Server is responsible for providing personalized, guest-focused service in a luxury lounge environment, including coffee, dining, and beverage service. They must maintain a clean, organized section while building genuine relationships with guests and anticipating their needs.

Requirements

Candidates should have a warm, professional personality and strong communication skills, with previous restaurant or lounge experience preferred. A valid Serving It Right certificate is required, along with the flexibility to work mornings, evenings, weekends, and holidays.

Skills

Guest service
Communication
Attention to detail
Multitasking
Teamwork
Hospitality
Wine knowledge
Cocktail preparation
Barista skills
POS systems
Food safety
Responsible alcohol service
Table service
Menu knowledge

Benefits

Discounted room rates
Gift shop retail discounts
Food discounts
Spa treatment discounts
Extended health benefits
Career growth opportunities
Dental care
Disability insurance
Life insurance
Vision care

Visa sponsorship

Not detected in the job text

Hiring contact

Serhii Zavorotnyi

Keywords

Lounge Server
Hospitality
Food & Beverage
Guest Experience
Wine
Cocktails
Barista
POS
Serving It Right
Customer Service
Resort
Fine Dining
Table Service
Food Safety
Sanitation
Professionalism
Teamwork
Multitasking

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