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Added 2 mins ago
KH
Roaster
Kraft Heinz
Vancouver, BC
- Full-time
…iconic brands, 7 of which are valued at over $100 million in sales. With over $3 billion in sales, Kraft Heinz Canada is the #1 food and…
Added 2 mins ago
NI
Account Manager - Consumer Products - Plant Pots
NAFOR Inc.
Toronto, ON
- Full-time
You will own the entire sales cycle through the customer relationship management system, from developing account strategy with the Senior Team, to preparing client proposals and quotations,…
Added 2 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Radville, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 2 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Redvers, SK
- Full-time
As a Parts Lead, you will support customers, technicians, and internal teams with accurate parts service while helping coordinate daily workflow, inventory processes, ordering, returns,…
Added 18 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
Provide courteous and efficient customer and donor service, addressing inquiries in person and by phone, and promoting sales through product knowledge and upselling techniques.
Added 18 mins ago
BP
Customer Service Retail Team Lead
Bass Pro Shops
Winnipeg, MB
- Full-time
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Added 47 mins ago
NF
Meat Department Manager Full Time Day
No Frills
Emerald Park, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 47 mins ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 47 mins ago
TS
Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 47 mins ago
TS
Store Associate
The Salvation Army in Canada
Moose Jaw, SK
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 47 mins ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 47 mins ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
…develop profitable new customer business within their assigned sales…
Added 48 mins ago
PT SALES ASSOCIATE - CALL IT SPRING - ORCHARD PARK
The Aldo Group Inc / Le Groupe Aldo Inc.
Kelowna, BC
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 48 mins ago
STORE MANAGER - MAYFAIR
The Aldo Group Inc / Le Groupe Aldo Inc.
Victoria, BC
Reporting to the District Manager, the Store Manager is responsible for driving sales, profitability, and overall store performance. You lead from the front, setting the tone on the floor,…
Added 48 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Bloor Thrift Store
- Part-time
Provide courteous and efficient customer and donor service, addressing inquiries in person and by phone, and promoting sales through product knowledge and upselling techniques.
Added 1 hour ago
GD
GARAGE - Assistant Manager - Toronto Eaton Centre
Groupe Dynamite
Toronto, ON
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Calgary, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
EL
Key Holder - Le Labo - Full Time - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
LC
Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Ottawa, ON · Nepean, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
TH
Overnight Freight Associate : Part Time - SHAWNESSY
The Home Depot Canada
Calgary, AB
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 hour ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Halifax, NS
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
TH
Hardware Sales Associate Part Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…

Spartan Controls Ltd.

IT Service Desk Analyst (1 year Temporary)

Edmonton, AB, T6E 5L9, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

Summary

We are currently recruiting for a temporary Service Desk Analyst (12-18 months) on our ITSS Service Desk Team, in Edmonton. Reporting to the Manager of IT Service & Sustainability, the successful candidate will use their knowledge and troubleshooting skills to support 1600+ internal customers.

Role and Responsibilities

Installation and configuration of Windows software programs
Installation and set-up of internal users' computers
Assist with technical support of hardware and software (i.e. Office 365, etc.)
Setup hardware in offices and help maintain hardware inventory
Provide internal users with in-person and telephone support
Supporting video conference meetings
Available for 7/24 on-call shift rotation

Qualifications and Skills

Post-secondary diploma directly related to Information Technology is required
Hands-on experience in a Help/Service Desk role
Microsoft, HDI or A+ Certifications
Solid working knowledge of Microsoft products (Windows 11, Word, Excel, PowerPoint, Outlook)
Current Driver’s License required
Excellent communication skills (written and verbal)
Proven customer service practices (on phone and in person when dispatched)
Experience with technical support of Smartphones (iPhone, Samsung, etc.)
Experience with the Microsoft Azure platform & technologies
Experience with IT issue tracking or service management system (i.e. ServiceNow, iSupport, Request Tracker)
Experience with remote desktop software (i.e. MCM, ShowMyPC etc.)
Knowledge of SharePoint, Microsoft Teams, OneDrive for Business
Dell hardware experience
Familiarity with Information Technology Infrastructure Library (ITIL)
Good triage skills (know when to dispatch and escalate issues)
Strong interpersonal, communication and organizational skills
Effective management of priorities and multiple deadlines
Highly motivated and innovative
Technical problem solver who is detail-oriented
Strong team player
Entrepreneurial work ethic
Ability to thrive is a fast-paced environment

Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.

As part of our recruitment process, successful candidates will be required to pass a pre-employment security background check.

Close Date: October 15, 2026 (11:59 pm MDT)

IND123

Requisition ID: 1878

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More about this job

Responsibilities

The Service Desk Analyst will provide technical support for hardware and software to over 1600 internal customers. Responsibilities include installing Windows software, configuring computers, maintaining hardware inventory, and supporting video conference meetings.

Requirements

Candidates must have a post-secondary diploma in Information Technology and hands-on experience in a help desk role. Proficiency in Microsoft products, technical problem-solving skills, and a valid driver's license are required.

Skills

Windows 11
Office 365
Hardware installation
Technical support
Service desk
Azure
SharePoint
Microsoft Teams
OneDrive for Business
ITIL
Troubleshooting
Customer service
Smartphone support
Remote desktop software
Hardware inventory
Video conferencing

Visa sponsorship

Not detected in the job text

Keywords

IT Service Desk
Windows 11
Office 365
Azure
SharePoint
Microsoft Teams
OneDrive for Business
ITIL
ServiceNow
iSupport
Request Tracker
Hardware Inventory
Technical Support
Troubleshooting
Customer Service
Video Conferencing
Smartphone Support
Remote Desktop
Dell Hardware
Information Technology

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