Lead Shop Service Technician
- Mississauga, ON, Canada
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Job details
- Experience
- 5+ years’ experience as a heavy-duty service technician
- Posting language
- English
- Posted
Original job description
Spartan Staffing Solutions has partnered with a National Heavy Equipment company. We are in search of Lead Shop Service Technician to join their team in Mississauga ON.
DUTIES & RESPONSIBILITIES
DUTIES & RESPONSIBILITIES
- Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
- Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
- Directs and assists technicians and apprentices in the diagnosis of machine problems
- Inspects and repairs all special tools; recommends new tooling as required
- Advises Shop Foreman or Service Manager of all customer complaints
- Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
- May fill Shop Foreman’s role in their absence
- May arrange for and participate in reconditioning of used equipment and setup of new equipment
- May approve the release of equipment for delivery to customer
- May assist in providing performance feedback for service technicians and staff to the Service Manager
- Other duties as assigned
- Ability to work multiple shift patterns
- Ability to lead others
- Must possess effective written and verbal communication skills, and be able to present to groups
- Ability to use standard desktop applications
- 5+ years’ experience as a heavy-duty service technician
- 421A Red Seal certificate required
- Class 1 driver’s license considered an asset
- Forklift license preferred
- Availability to work Second Shift (12pm to 10:30pm)
More about this job
Responsibilities
The Lead Shop Service Technician at Spartan Staffing Solutions will assign jobs to technicians, check repair orders, guide machine diagnosis, and report customer complaints. The role also inspects special tools, runs safety meetings, and may cover the foreman's duties.
Requirements
Candidates need 5+ years of heavy-duty service technician experience and a 421A Red Seal certificate. They must be able to lead others, communicate well in writing and speaking, and work multiple shifts including second shift.
Skills
- Heavy equipment repair
- Machine diagnosis
- Repair order review
- Special tool inspection and repair
- Reconditioning used equipment
- Equipment setup
- Team leadership
- Technician training and guidance
- Safety meeting facilitation
- Written and verbal communication
- Presentation skills
- Desktop applications
- Forklift operation
- Shift work
Categories
- Manufacturing
- Trades
- Transportation
- Customer Service & Support
Keywords
- Lead Shop Service Technician
- heavy equipment
- heavy-duty technician
- shop service
- Red Seal 421A
- diagnostics
- repair orders
- forklift
- Class 1 licence
- shift lead
- service department
- Mississauga
- millwright
- mechanic
- team lead
- safety meetings
Seniority
Lead
Licences and certifications
- 421A Red Seal
Tools
- Standard desktop applications
- Forklift
Languages
- English