Find work in Canada.

561,037 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
B
Sourcing Associate, Human Resources Category
BMO
Toronto, ON · YNG
- Full-time
…Benefits, Recruitment, Relocation and Training, the Sourcing Associate leads sourcing activities and negotiations, acts as a trusted advisor to stakeholders on project deliverables,…
Added 13 mins ago
B
Associate, Commercial Banking (Public Sector Group)
BMO
Toronto, ON · FCP
- Full-time
The Associate, Public Sector is a unique career opportunity in commercial banking to work on large complex transactions with a high performing team while serving large public sector…
Added 13 mins ago
SD
Delivery Person, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Squamish, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Delivery Person, Hourly Part Time Day
Shoppers Drug Mart
Stratford, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Specialist, Bilingual Patient Care
Shoppers Drug Mart
Mississauga, ON
- Full-time
…managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Cashier, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Markham, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
SC
Retail Sales Supervisor
Staples Canada
Winnipeg, MB
- Full-time
As a Sales Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the business will…
Added 13 mins ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Belleville, ON
- Part-time
To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
W
(CAN) Cosmetics Associate
Walmart
St. John's, NL
- Full-time
Working as a Cosmetics Associate at Walmart Canada is a great opportunity to grow your skills in a fast paced retail environment. In this role, you deliver excellent customer service while…
Added 13 mins ago
W
(CAN) Leader du secteur OMNI
Walmart
Levis, QC
- Full-time
Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating…
Added 13 mins ago
W
General Merchandise Associate
Walmart
Toronto, ON
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 28 mins ago
TT
part time sales associate
The TJX Companies, Inc.
Kingston, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 28 mins ago
ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 28 mins ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded…
Added 28 mins ago
B
Personal Banking Associate
BMO
Burnaby, BC
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 28 mins ago
C
Customer Care Associate, Remote, Alberta Canada
Carewell
Remote, Canada
- Full-time
- Remote
The importance of hiring a Customer Care Associate
Added 28 mins ago
TH
Cashier Part Time (ORLEANS)
The Home Depot
Orleans, ON
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 28 mins ago
Financial Service Representative
Money Mart
Waterloo, ON
…navigate everyday financial needs. If you’re passionate about customer service, relationship building, and helping consumers and business owners access financial solutions when they need…

Special Olympics Canada

Bilingual Microsoft 365 Trainer

Toronto, ON, Canada

$68,000 to $80,000 CAD / year · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $68,000 to $80,000 CAD / year
Job type: Contract
Apply by: Dec 2, 2026
Experience: A minimum of 3-5 years experience supporting Microsoft 365 technologies, including Teams, SharePoint Online, Exchange Online, OneDrive, and Microsoft Entra ID.
Posting language: English
Posted: Nov 2, 2026

Original job description

Bilingual Microsoft 365 Trainer

Employment Terms: Full-time, 12-month contract with potential for extension

Reports to: Director, Digital Products & Technology

Location: Toronto, Ontario, Canada

Position Summary

Special Olympics Canada (SOC) is seeking a bilingual Microsoft 365 & Digital Adoption Specialist / Trainer to strengthen digital skills, improve collaboration and support the effective use of Microsoft 365 across its national organisation.

The primary focus of this role is to develop and deliver practical, engaging training that helps employees and Chapters use Microsoft 365 confidently and effectively. Training will range from foundational and beginner-level instruction to intermediate guidance, adapting to different levels of technical knowledge and user needs.

Working across a distributed, multi-site environment, you will create training curricula, lead instructor-led and virtual sessions, develop practical learning resources and provide hands-on user support. You will help establish consistent Microsoft 365 knowledge and working practices across SOC, including best practices for Teams, SharePoint, OneDrive, Outlook, Word, Excel and PowerPoint.

Alongside training and user adoption, you will support Microsoft 365 administration, troubleshooting, secure collaboration, digital workplace improvements and the responsible adoption of tools such as Microsoft Copilot.

RESPONSIBILITIES:

Microsoft 365 Training and User Adoption:

Develop and deliver Microsoft 365 training programs for National Office staff and Chapters.
Facilitate instructor-led, virtual, and small-group training sessions on Microsoft Teams, SharePoint, OneDrive, Outlook, Forms, Power Automate, Copilot, and secure collaboration practices.
Create learning materials, quick-reference guides, videos, FAQs, and knowledge base articles.
Deliver Microsoft 365 onboarding sessions for new employees and support digital workplace orientation.
Track training participation, adoption trends, and user feedback to improve future learning programs.

Microsoft 365 Administration:

Administer and support Microsoft 365 services including Microsoft Teams, SharePoint Online, Exchange Online, OneDrive for Business, Microsoft Entra ID, Microsoft Intune, Microsoft Forms, Power Automate, and Microsoft Copilot.
Provision and deprovision user accounts and support employee onboarding and offboarding activities.
Manage Microsoft 365 licensing, shared mailboxes, distribution lists, security groups, Teams memberships, and SharePoint permissions.
Monitor Microsoft 365 service health and escalate issues to Microsoft or external partners as required.
Maintain technical documentation, standards, procedures, and user support resources.

User Support and Service Delivery:

Provide Tier 2 support for Microsoft 365 applications and services.
Troubleshoot Outlook, Teams, OneDrive synchronization, SharePoint access, Intune, mobile device enrollment, and authentication issues.
Resolve user access, permissions, collaboration, and file-sharing issues in a timely and professional manner.
Identify recurring issues and recommend permanent solutions to improve the user experience.
Work with external vendors and Microsoft support where escalation or specialized expertise is required.

Microsoft Copilot Enablement:

Support the rollout, adoption, and optimization of Microsoft Copilot across SOC.
Deliver Copilot awareness sessions, prompt-writing workshops, and practical use-case demonstrations.
Assist departments in identifying opportunities to use Copilot responsibly to improve productivity and collaboration.
Create guidance materials and best practices for responsible AI usage in alignment with SOC policies.
Measure and report on Copilot adoption, user feedback, and business value realization.

Security, Compliance and Governance:

Promote secure use of Microsoft 365 technologies and support cybersecurity awareness initiatives.
Support the implementation and adoption of multi-factor authentication, passwordless authentication, Conditional Access, device compliance standards, and secure file-sharing practices.
Assist with Data Loss Prevention, information protection, retention, and data governance initiatives.
Support Microsoft Defender, Intune, and Microsoft Entra ID administration activities as assigned.
Ensure users understand their role in protecting organizational information and using Microsoft 365 securely.

Digital Transformation and Continuous Improvement:

Participate in SharePoint modernization, Teams governance, Copilot, automation, and business process improvement initiatives.
Identify opportunities to reduce manual work using Microsoft 365 tools such as Forms, Lists, Power Automate, and Power Apps.
Support chapter technology enablement and adoption across Canada.
Assist with project planning, testing, deployment, change management, and post-implementation support.
Other duties as assigned.

QUALIFICATIONS:

Fluency in written and spoken English and French is required.
Postsecondary degree, diploma, or certificate in Information Technology, Computer Science, Business Technology, Adult Education, or a related field.
Demonstrated experience administering Microsoft 365 environments.
A minimum of 3-5 years experience supporting Microsoft 365 technologies, including Teams, SharePoint Online, Exchange Online, OneDrive, and Microsoft Entra ID.
Proven ability to develop and deliver end-user training, user adoption programs, and practical technology guidance.
Experience supporting and troubleshooting cloud-based collaboration platforms.
Understanding of Microsoft 365 governance, security, privacy, and compliance best practices.
Experience with Microsoft Intune, device management, and identity management is considered an asset.
Knowledge of Microsoft Copilot and AI-enabled productivity tools is considered a strong asset.
Experience developing user guides, technical documentation, training materials, and self-service support resources.
Proven ability to explain technical concepts clearly to non-technical audiences.
Demonstrated ability to build collaborative relationships with Chapters and their IT service providers, coordinate across differing technical environments and priorities, and resolve issues through clear communication and stakeholder management.
Exhibited problem-solving ability in both structured and unstructured environments.
Proven track record of managing multiple priorities with attention to timelines, quality, and user experience.
Dependable judgement and decision-making skills.
Strong verbal and written communication skills including group presentations and facilitation.
Comprehensive computer skills, including advanced proficiency in Microsoft 365 applications.
A self-directed and enthusiastic team player.
Experience working in the non-profit sector is considered an asset.

Preferred Certifications:

Microsoft 365 Certified: Administrator Expert (MS-102).
Microsoft 365 Fundamentals (MS-900).
Microsoft Certified Trainer (MCT), considered an asset.
Microsoft Teams Administrator Associate.
Microsoft Certified: Endpoint Administrator Associate.
Microsoft Security, Compliance, and Identity Fundamentals (SC-900).

WORKING CONDITIONS & PHYSICAL EFFORT:

The position is based in SOC’s office in Toronto at 21 St. Clair Avenue East.
Occasional travel may be required to attend meetings, Chapter events, conferences, and training sessions.
Physical effort is minimal, though occasional lifting of boxes or equipment may be required, up to 25 lbs.

COMPENSATION & BENEFITS:

$68,000 – $80,000 per year, based on experience, skills and qualifications
3 weeks’ vacation per year (pro-rated to the contract duration)
Eligible for SOC’s extended health benefits plan, including medical, dental, life, accident and long-term disability coverage, RRSP matching, an employee assistance program and fitness benefit

About Special Olympics Canada

For more than 50 years, Special Olympics Canada has enriched the lives of Canadians with an intellectual disability through active participation in sport.

Apply About employer

More about this job

Responsibilities

Develop and deliver Microsoft 365 training, learning resources, onboarding, and Copilot enablement for national office staff and Chapters, while supporting adoption and secure collaboration. Administer Microsoft 365 services, provide Tier 2 troubleshooting, support security and governance initiatives, and contribute to digital workplace improvements.

Requirements

Requires fluency in written and spoken English and French, a postsecondary credential in a relevant field, and 3–5 years of experience supporting and administering Microsoft 365 technologies. Candidates should have experience delivering end-user training, troubleshooting cloud collaboration tools, and applying Microsoft 365 security and governance practices; Intune, Copilot, and relevant Microsoft certifications are assets.

Skills

Microsoft 365 Administration
Microsoft 365 Training
User Adoption
Microsoft Teams
SharePoint Online
Exchange Online
OneDrive
Microsoft Entra ID
Microsoft Intune
Microsoft Copilot
Tier 2 Technical Support
Cybersecurity
Identity and Device Management
Training Material Development
Stakeholder Management
Bilingual Communication

Benefits

Three Weeks' Vacation
Extended Health Benefits
Medical Coverage
Dental Coverage
Life Insurance
Accident Coverage
Long-Term Disability Coverage
RRSP Matching
Employee Assistance Program
Fitness Benefit

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Microsoft Teams
SharePoint Online
Exchange Online
OneDrive for Business
Microsoft Entra ID
Microsoft Intune
Microsoft Forms
Power Automate
Power Apps
Microsoft Copilot
Microsoft Defender
Outlook
Word
Excel
PowerPoint
Digital Adoption
End-User Training
Tier 2 Support
Identity Management
Device Management
Multi-Factor Authentication
Conditional Access
Data Loss Prevention
Information Protection
Data Governance
Change Management
Microsoft 365 Certified: Administrator Expert (MS-102)
Microsoft 365 Fundamentals (MS-900)
Microsoft Certified Trainer (MCT)

Report this job