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Added 11 hours ago
Sales Associate
Groupe Vision New Look Inc
Richmond, BC
$19 to $26 CAD / hour
Part-time
At IRIS Optometrist & Opticians, we are committed to providing exceptional eye care, eyewear, and customer service. We are currently seeking a Sales Associate or Licensed Optician to join…
Added 21 hours ago
Optical Associate
BonLook
NS · Sackville, NS
Full-time
Our FYidoctors - Lower Sackville clinic is looking for someone like you to bring your exceptional skills and experience and join us as an Optical Associate to fill an existing vacancy!
Added 1 day ago
Associate Optometrist
Specsavers
London, ON
Contract
Associate Optometrist – Changing lives through better sight
Added 1 day ago
Associate Optometrist- Lawrence Allen Center 1
Specsavers
London, ON
Associate Optometrist – Changing lives through better sight
Added 1 day ago
Associate Optometrist (Belleville, Ontario, K8P 3E1, Canada)
Eyes On Eyecare
Belleville, ON
Part-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 1 day ago
Part Time Retail Associate (Optical): Penticton, BC
Specsavers
Penticton 1, BC
Part-time
…and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every…
Added 1 day ago
Associate Optometrist
Specsavers
Calgary, AB
Contract
Associate Optometrist – Changing lives through better sight
Added 2 days ago
SA9856 - Associate Optometrist (North Bay, Ontario, P1B 2H3, Canada)
Eyes On Eyecare
North Bay, ON
Full-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 2 days ago
Associate Optometrist
Luxottica of America, Inc.
Winnipeg, MB
Part-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 2 days ago
Associate Optometrist
Pearle Vision
Winnipeg, MB
Part-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 2 days ago
Associate Optometrist
EssilorLuxottica Group
Winnipeg, MB
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 3 days ago
Associate Optometrist (Winnipeg, Manitoba, R3G 0W4, Canada)
Eyes On Eyecare
Winnipeg, MB
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 3 days ago
SA5853 - Associate Optometrist (Calgary, Alberta, T2J 3V1, Canada)
Eyes On Eyecare
Calgary, AB
Part-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 3 days ago
Associate Optometrist
Luxottica of America, Inc.
Hamilton, ON
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 3 days ago
Part Time Retail Associate (Optical): Burnaby, BC
Specsavers
Burnaby, BC
Part-time
…and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every…
Added 3 days ago
Full-Time Retail Associate: Burnaby, BC
Specsavers
Burnaby, BC
Full-time
…and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every…
Added 3 days ago
Part Time Retail Associate (Optical): Oakville, Ontario
Specsavers
Oakville, ON
Part-time
…and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every…
Added 3 days ago
Full-Time Retail Associate (Optical): Victoria, BC
Specsavers
Victoria, BC
Full-time
…and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every…
Added 3 days ago
Associate Optometrist
EssilorLuxottica Group
Hamilton, ON
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 4 days ago
Associate Optometrist (London, ON) (London, Ontario, N6E 1V4, Canada)
Eyes On Eyecare
London, ON
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 4 days ago
F0933 - LensCrafters - Associate Optometrist (London, ON) (London, Ontario, N6G 3Y9, Canada)
Eyes On Eyecare
London, ON
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 4 days ago
Associate Optometrist - Welland, ON - Pearle Vision (Welland, Ontario, L3C 5Z4, Canada)
Eyes On Eyecare
Welland, ON
Part-time
The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and…
Added 4 days ago
Associate Optometrist (Stoney Creek, ON) (Stoney Creek, Ontario, L8E 2P2, Canada)
Eyes On Eyecare
Hamilton, ON
Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 4 days ago
Associate Optometrist - Belleville, ON (Belleville, Ontario, K8N 5K3, Canada)
Eyes On Eyecare
Belleville, ON
Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 4 days ago
Associate Optometrist
Specsavers
Markham, ON
Contract
Associate Optometrist – Changing lives through better sight

Specsavers

Full-Time Retail Associate: Burnaby, BC

Burnaby, BC, V3J 1N4, Canada

Pay: Compensation: $19/hour
Job type: Full-time
Apply by: Jan 1, 2027
Posting language: English
Posted: Sep 22, 2026

Apply About employer

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Original job description

Location: 219 - 9855 Austin Road, Burnaby, BC, V3J 1N4

Hours: Up to 35 hours per week (includes evenings and weekends)

Welcome to Specsavers - where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable experiences for our customers, guiding them through our stylish frame collections and supporting those trying contact lenses for the first time. No Optical experience? No problem – we will provide full training and support to help you succeed.

Key Responsibilities

Welcome customers warmly, creating a friendly and approachable environment in the store.
Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
Guide customers in selecting frames that suit their lenses and personal style.
Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
Measure and adjust frames for a comfortable and precise fit.
Process orders for prescription glasses and contact lenses accurately and efficiently.
Schedule follow-up appointments to maintain excellent customer care.
Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

What We’re Looking For

Availability to work evenings and weekends is required for this role
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
Reliability and flexibility to work retail hours
Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
Previous experience in retail or customer service is an asset - but not essential
Enthusiasm for learning about frames, lenses, and pre-testing procedures
Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Compensation: $19/hour

Speccies' Benefits:

Vacation: 3 weeks of paid vacation (prorated for hours worked)
Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
Friends & Family Discounts: 4 vouchers per year, each offering 25% off
Health & Dental Coverage: Comprehensive coverage starting on your first day (full-time only)
Health Care Spending Account (full-time only)
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

Collaborative: We work together as one Specsavers to deliver our purpose
Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
Compassionate: We care, support, and help each other
Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.

Apply About employer

More about this job

Responsibilities

The Retail Associate is responsible for providing exceptional customer service, guiding clients through frame selection, and performing pre-screening eye tests. They also manage order processing and maintain a welcoming store environment to ensure a positive customer experience.

Requirements

Candidates must be available to work evenings and weekends and possess a passion for customer service in a fast-paced retail environment. While previous retail experience is considered an asset, it is not required as full training is provided.

Skills

Customer service
Retail sales
Communication
Product recommendation
Frame styling
Pre-screening testing
Order processing
Time management
Interpersonal skills
Problem solving
Attention to detail

Benefits

Paid vacation
Birthday leave
Volunteer leave
Vision care
Friends and family discounts
Health and dental coverage
Health care spending account
Employee assistance program
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Eyecare
Eyewear
Customer Experience
Optical
Retinal imaging
Visual field testing
Sales
Client relations
Product knowledge
Retail operations
Customer support

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