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Added 12 mins ago
CC
Business Developer
Canada Controls
Mississauga, ON
- $90,000 to $150,000 USD / year
- Full-time
This is a salaried position, paid bi-weekly, ranging between $90,000 and $150,000 per year. Starting salary is negotiable and based on qualifications experience.
Added 43 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB · Wolseley Thrift Store
- Part-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 43 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
…Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support…
Added 43 mins ago
SWAN RPN
Bayshore
Kitchener, ON
…Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered…
Added 58 mins ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 1 hour ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
Assisting Senior Consultant / Associate Director in developing new business opportunities with existing and new Turner & Townsend clients
Added 1 hour ago
BB
Analyst, Accounting Shared Service
Bed Bath & Beyond
Brampton, ON
- Full-time
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or…
Added 1 hour ago
SA
Customer Account Leader Assc (Helicopter Business Unit)
Standard Aero
Winnipeg, MB
- Full-time
The Helicopter Business Unit is in search of an Associate Customer (Service) Account Leader to work in its Plant #4 facility in Winnipeg. This position is targeted for junior candidates to…
Added 1 hour ago
FD
Warehouse Associate - Afternoons, Guelph, ON - Full Time, Permanent
Fraser Direct
Guelph, ON
- $17.6 to $19 CAD / hour
- Full-time
Warehouse Associate, Full-Time, Permanent, Afternoon Shift
Added 1 hour ago
W
Warehouse Associate
Wesco
Sudbury, ON
- Full-time
As a Warehouse Associate you will be responsible for performing warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as general maintenance…
Added 1 hour ago
SC
Sales Associate - Sleep Country & Silk & Snow
Sleep Country
Ottawa, ON
- Full-time
We’re looking for a Sales Associate to be at the heart of the customer experience with two iconic Canadian brands, Silk & Snow and Sleep Country Canada at one combined location. This unique…
Added 1 hour ago
SS
Associate Director of Care RN/RPN - Evenings
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Full-time
Associate Director of Care / Permanent Full-Time
Added 2 hours ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 2 hours ago
I
Consultant, Services de conseil et d’analyse / Consultant, Consulting & Analytics Services
IQVIA
Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Added 2 hours ago
VG
Director, Manufacturing Operations (North America)
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education,…
Added 5 hours ago
C
Associate, Private Fund Solutions
Clarity
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
…track their portfolios, and access pre-IPO liquidity. As an Associate, you’ll work closely with the Head of Private Fund Solutions to build relationships with GPs who have access to the…
Added 6 hours ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Added 6 hours ago
FC
Fit4Less Host - Mississauga Dundas
Fit4Less Canada
Mississauga, ON
- Part-time
…through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or…
Added 6 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…standards, increase customer retention, and further develop Rentokil associate’s…
Added 6 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…standards, increase customer retention, and further develop Rentokil associate’s…
Added 7 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…standards, increase customer retention, and further develop Rentokil associate's…
Added 7 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…standards, increase customer retention, and further develop Rentokil associate's…
Added 7 hours ago
TT
Director, Manufacturing Operations (North America)
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education,…
Added 7 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education,…
Added 8 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish^® Canada

Specsavers

Full-Time Retail Associate (Optical): Burnaby, BC

Burnaby, BC, V5H 4N2, Canada

Compensation: $19-21/hour. · Full-time

Apply About employer

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Job details

Pay: Compensation: $19-21/hour.
Job type: Full-time
Apply by: Apr 1, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Location: 240 - 4820 Kingsway, Burnaby, BC, V5H 4P1

Hours: up to 40 hours hours per week (includes evenings and weekends) - Full training provided

Welcome to Specsavers - where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable experiences for our customers, guiding them through our stylish frame collections and supporting those trying contact lenses for the first time. No Optical experience? No problem – we will provide full training and support to help you succeed.

Key Responsibilities

Welcome customers warmly, creating a friendly and approachable environment in the store.
Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
Guide customers in selecting frames that suit their lenses and personal style.
Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
Measure and adjust frames for a comfortable and precise fit.
Process orders for prescription glasses and contact lenses accurately and efficiently.
Schedule follow-up appointments to maintain excellent customer care.
Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

What We’re Looking For

Availability to work evenings and weekends is required for this role
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
Reliability and flexibility to work retail hours
Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
Previous experience in retail or customer service is an asset - but not essential
Enthusiasm for learning about frames, lenses, and pre-testing procedures
Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Compensation: $19-21/hour. Determined based on experience.

Speccies' Benefits:

Vacation: 3 weeks of paid vacation (prorated for hours worked)
Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
Friends & Family Discounts: 4 vouchers per year, each offering 25% off
Health & Dental Coverage: Comprehensive coverage starting on your first day (full-time only)
Health Care Spending Account (full-time only)
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

Collaborative: We work together as one Specsavers to deliver our purpose
Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
Compassionate: We care, support, and help each other
Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.

Apply About employer

More about this job

Responsibilities

The Retail Associate will provide exceptional customer service by guiding clients through frame selection and performing pre-screening eye tests. They are responsible for processing orders, maintaining store operations, and acting as a brand ambassador for Specsavers.

Requirements

Candidates must be available to work evenings and weekends and possess a passion for customer service in a fast-paced environment. No prior optical experience is required as full training is provided, but applicants must be legally eligible to work in Canada.

Skills

Customer service
Retail sales
Communication
Product recommendation
Frame styling
Pre-screening tests
Retinal imaging
Visual field testing
Order processing
Appointment scheduling
Problem solving
Organization
Interpersonal skills

Benefits

Paid vacation
Birthday leave
Volunteer leave
Vision care
Friends and family discounts
Health and dental coverage
Health care spending account
Employee assistance program
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Optical
Eyewear
Eyecare
Customer Experience
Sales
Frames
Lenses
Contact Lenses
Pre-screening
Retinal Imaging
Visual Field Testing
Customer Service
Retail Associate
Eyecare Consultant
Full-time

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