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Specsavers

Part Time Retail Associate (Optical): Calgary, AB

Calgary, AB, T2K 1C4, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Jun 1, 2027
Working hours: 24 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Location: 7020 4 Street Northwest, Calgary, AB, T2K 1C4

Hours: upt to 24 hours per week. (Includes weekend shifts)

Welcome to Specsavers - where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable experiences for our customers, guiding them through our stylish frame collections and supporting those trying contact lenses for the first time. No Optical experience? No problem – we will provide full training and support to help you succeed.

Key Responsibilities

Welcome customers warmly, creating a friendly and approachable environment in the store.
Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
Guide customers in selecting frames that suit their lenses and personal style.
Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
Measure and adjust frames for a comfortable and precise fit.
Process orders for prescription glasses and contact lenses accurately and efficiently.
Schedule follow-up appointments to maintain excellent customer care.
Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

What We’re Looking For

Availability to work evenings and weekends is required for this role
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
Reliability and flexibility to work retail hours
Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
Previous experience in retail or customer service is an asset - but not essential
Enthusiasm for learning about frames, lenses, and pre-testing procedures
Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Benefits:

Vacation: 3 weeks paid vacation (prorated for hours worked)
Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
Friends & Family Discounts: 4 vouchers per year, each offering 25% off
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

Collaborative: We work together as one Specsavers to deliver our purpose
Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
Compassionate: We care, support, and help each other
Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.

Apply About employer

More about this job

Responsibilities

Welcome customers, understand their eyecare needs, and help them choose suitable frames, lenses, and contact lenses while explaining products and offers. Perform trained pre-screening tests, adjust frames, process orders, schedule follow-up appointments, and represent Specsavers’ values.

Requirements

Availability to work evenings and weekends, reliability, flexibility, and the ability to stay organized in a fast-paced retail environment are required. A friendly, confident customer-service approach and willingness to learn are important; previous retail or customer-service experience is an asset but not essential, and candidates must be legally eligible to work in Canada.

Skills

Customer Service
Customer Relationship Building
Product Recommendations
Styling Advice
Eyewear Selection
Pre-Screening Tests
Retinal Imaging
Pressure Checks
Visual Field Testing
Frame Measurement and Adjustment
Order Processing
Appointment Scheduling
Communication
Organization
Adaptability
Sales

Benefits

Paid Vacation
Paid Birthday Leave
Paid Volunteer Leave
Free Eyewear or Contact Lenses
Friends and Family Discounts
Employee Assistance Program
Professional Development
Career Advancement

Visa sponsorship

Not detected in the job text

Keywords

Optical Retail
Eyecare
Eyewear
Prescription Glasses
Contact Lenses
Customer Experience
Customer Service
Frame Collections
Lenses
Retinal Imaging
Pressure Checks
Visual Field Testing
Pre-Screening
Frame Fitting
Order Processing
Appointment Scheduling
Product Recommendations
Styling Advice
Retail Sales
Customer Relationships

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