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Added 3 mins ago
T
Personal Banking Associate
TD
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Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
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SEASONAL ASSOCIATE
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Assistant Manager-6 Month Contract
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Extensive knowledge and understanding of urban forestry operations, maintenance and effective customer service
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Personal Banking Associate (Full time)- Cap- Rouge
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Front Store Supervisor, Hourly Part Time Flexible Shifts
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Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
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Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
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Added 49 mins ago
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Catering Associate, Part Time
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Added 49 mins ago
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(CAN) Leader d'équipe, produits frais
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(CAN) Préposé au traitement des commandes OMNI
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Added 49 mins ago
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(CAN) Full-Time Overnight Associate
Walmart
Stratford, ON
- Full-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 49 mins ago
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(CAN) Part-Time Overnight Associate
Walmart
Stratford, ON
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…

Specsavers

Part Time Retail Associate (Optical): West Kelowna, BC

Westbank, BC, V4T 3E1, Canada

Compensation:$20-23/hour · Part-time

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Job details

Pay: Compensation:$20-23/hour
Job type: Part-time
Apply by: Apr 1, 2027
Working hours: 20 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Location: 704 1 Bass Pro Mills Drive Vaughan, ON L4k 5W4

Hours: 20 hours per week. (Includes weekend shifts)-(Part time eventually leading to Full time)

Welcome to Specsavers - where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable experiences for our customers, guiding them through our stylish frame collections and supporting those trying contact lenses for the first time. No Optical experience? No problem – we will provide full training and support to help you succeed.

Key Responsibilities

Welcome customers warmly, creating a friendly and approachable environment in the store.
Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.
Guide customers in selecting frames that suit their lenses and personal style.
Explain offers, products, and services clearly and confidently to ensure customers make informed choices.
Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).
Measure and adjust frames for a comfortable and precise fit.
Process orders for prescription glasses and contact lenses accurately and efficiently.
Schedule follow-up appointments to maintain excellent customer care.
Act as a proud ambassador for Specsavers, championing our behaviors and values in every interaction.

What We’re Looking For

Availability to work evenings and weekends is required for this role
A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience
Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
Reliability and flexibility to work retail hours
Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results
Previous experience in retail or customer service is an asset - but not essential
Enthusiasm for learning about frames, lenses, and pre-testing procedures
Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Compensation:$20-23/hour

Speccies' Benefits:

Vacation: 3 weeks paid vacation (prorated for hours worked)
Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
Friends & Family Discounts: 4 vouchers per year, each offering 25% off
Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

Collaborative: We work together as one Specsavers to deliver our purpose
Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
Compassionate: We care, support, and help each other
Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

We hope that in applying with us, you value these things as well!

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.

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More about this job

Responsibilities

The Retail Associate will provide exceptional customer service by guiding clients through frame selections and performing clinical pre-screening tests. They are responsible for processing orders, scheduling appointments, and maintaining a welcoming store environment.

Requirements

Candidates must be available to work evenings and weekends and possess a passion for customer service. While previous retail experience is an asset, it is not required as full training is provided.

Skills

Customer service
Retail sales
Communication
Product recommendation
Frame styling
Pre-screening tests
Retinal imaging
Visual field testing
Order processing
Appointment scheduling
Problem solving
Time management
Attention to detail

Benefits

Paid vacation
Birthday leave
Volunteer leave
Vision care
Employee discount
Employee assistance program
Professional development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Optical
Eyewear
Eyecare
Customer Experience
Frame Selection
Contact Lenses
Retinal Imaging
Visual Field Testing
Sales
Customer Support
Inventory Management
Product Knowledge
Retail Operations

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