Talent & Development Manager - Burnaby, BC

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that makes high-quality, eyecare and eyewear accessible to all Canadians. 

Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

We are seeking an experienced Talent & Development (T&D) Manager to partner with the Head of Talent & Development in designing, implementing, and continuously improving our learning and development offerings across the organization. Working closely with the HR team and business leaders, the T&D Manager will identify capability gaps, develop learning solutions, and help foster a culture of continuous learning across Specsavers. This is an individual contributor role within a team in the early stages of growth, offering the opportunity to help build and evolve people development across Specsavers Canada. The role combines strategic design, coordination, and execution, requiring someone who is equally comfortable thinking strategically and managing the details. The ideal candidate is a hands-on learning and talent development professional who enjoys balancing strategy with execution. They will be excited by the opportunity to manage and enhance our development offerings while remaining closely involved in their delivery, and will be a confident facilitator in both face-to-face and virtual environments.

Key Responsibilities

• Manage and continuously enhance learning and development programs for support office employees, including global and locally developed offerings.
• Maintain the annual learning calendar, ensuring content remains relevant, current, and aligned with business needs across all employee levels.
• Partner with global Talent & Development teams to adapt and optimize learning frameworks, programs, and resources for the Canadian business.
• Facilitate engaging virtual and in-person workshops, leadership programs, and learning experiences, working with internal stakeholders and external providers.
• Provide coaching and development support to employees and leaders to foster career growth and capability building.
• Develop and maintain learning materials, job aids, guides, and e-learning content.
• Coordinate learning logistics and administration, including scheduling, registrations, communications, participant tracking, and onboarding programs.
• Partner with leaders, HR Business Partners, and global stakeholders to identify capability gaps and recommend effective learning solutions.
• Serve as a trusted advisor on learning and development practices, tools, and employee development initiatives.
• Support the implementation, adoption, and ongoing administration of the Learning Management System (LMS) and other learning technologies.
• Manage learning administration and reporting, including maintaining accurate learning records, tracking participation and program effectiveness, and developing reporting and insights that measure learning outcomes and business impact.
• Use learning data, participant feedback, and business outcomes to continuously improve learning experiences and development offerings.
• Contribute to broader People & Organization initiatives, departmental priorities, and people strategy projects.

What We’re Looking For

• 5+ years of experience in a Talent Development, Learning & Development, Organizational Development, or similar role within a mid-to-large-sized organization.
• Proven ability to build relationships, engage and influence senior leaders, identify development needs, and recommend effective talent and development solutions.
• Experience with LMS program design, administration, and system management.
• Excellent communication, facilitation, and presentation skills, with strong written and verbal communication abilities.
• Experience facilitating learning programs and workshops for a variety of audiences and organizational levels.
• Strong organizational and coordination skills, with intermediate proficiency in Microsoft Word and PowerPoint.
• Experience in instructional design and learning program development is considered an asset.
• Bachelor's degree in Human Resources, Business Administration, Organizational Development, Adult Education, or a related field is considered an asset.
• Coaching certification, coach training, or related coaching experience is considered an asset.
• People leadership experience is NOT required as this is currently individual contributor role.

Compensation: $110,000 - $125,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience

Speccies’ Benefits 

• 4 weeks of vacation and 1 paid volunteer day per year
• 1 extra paid day off plus an eyecare voucher to celebrate your birthday.
• Health and dental benefits, RRSP matching and a Healthcare Spending Account active from your first day.
• Mental health and wellbeing support, including $3,000 annually for practitioner care and access to our Employee Assistance Program.
• Quarterly bonuses, based on your performance.
• Annual Profit Share program to recognize your part in Specsavers’ success.
• Free parking, access to the building gym, and a fully stocked kitchen with snacks and coffee/tea.
• On‑site wellness offerings in-office, including RMT and yoga sessions.
• Team and company social events, including holiday and annual celebrations. 

Behaviours We Value 

• Collaborative: We work together as one Specsavers to deliver on our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision making
• Compassionate: We care, support, and help each other
• Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people and for the long term

We hope that in applying with us, you value these things as well!

Our Hybrid Work Model

Experience the best of both worlds. At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office three days a week to connect, innovate, and keep our culture thriving.

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com . We will work with you to meet your needs and ensure a fair and equitable experience.