Senior Analyst Gas Scheduling

Title: Senior Analyst Gas Scheduling

Duration: 1 year

Location: Calgary, AB

Work Model: Please note that while this is a 40 hr/week job, that is the average hours per week. This role consists of Early (7 am-3:30 pm), Late (11 am- 7:30 pm), and Weekend Shifts (7:30 am- 7:30 pm), where Early/Late shifts are 8 paid hours and Weekend shifts are 12 paid hours.

Pay Rate: $50/hr onwards

High Level Description:

• The primary responsibility of the Gas Scheduling role is to facilitate the scheduling of gas on the Westcoast pipeline system.
• Gas Schedulers draw on an understanding of the Westcoast pipeline system and the natural gas industry to assess nominations, confirmations, and capacity constraints to ensure gas scheduling cycles are completed in a timely and accurate manner.
• This is a critical daily function with high business impact to customers. Gas day coverage is 12 hours per day, 365 days per year. Shift work is required for this role, including evenings, weekends, and holidays.

Specific Accountabilities:

Nominations and Gas Scheduling

• Meet gas cycle deadlines as set by the North American Energy Standards Board (NAESB).
• Ensure all gas day processes are completed accurately and efficiently.
• Utilize LINK gas management system to assess nominations, confirmations, scheduled quantities, and customer imbalances.
• Manage capacity constraints; ensure authorized capacity is accurate and updated in a timely manner.

Contract Administration

• Communicate with account managers and customers regarding renewals, open season bids, and any issues that may arise.
• Create new contracts and contract amendments as requested.
• Oversee approval process for all new or amended contracts and assignments.
• Assist customers in submission and execution of contracts.

Customer Service

• Develop and maintain positive business relationships with internal and external stakeholders, responding to issues with a sense of ownership and proactive support.
• Respond to a variety of customer inquiries, including contracts, nominations, scheduling, and system usage.
• Facilitate training for our shipper community and internal clients.
• Track customers’ business issues; ensure resolution in a timely and accurate manner.

Other Responsibilities

• Develop and maintain daily commercial process documentation and records management.
• Recommend improvements to existing processes.
• Perform testing for system modifications and enhancements.
• Support the Gas Scheduling team to ensure adequate coverage at all times (including evenings, weekends and holidays).
• Build knowledge of the Westcoast pipeline system and operations.

Scope/Dimensions

• This role is focused on maintenance and development of Gas Scheduling and Contract Administration responsibilities.
• The incumbent is capable of managing gas scheduling tasks independently and works cooperatively within a dynamic team environment.

Knowledge, Skills, and Abilities Required:

• 2 years of previous scheduling experience or comparable industry experience.
• Gas scheduling or other relevant experience is an asset
• Self-starter with a proactive approach to issues
• Exhibits customer service orientation and relationship management competency
• Excellent oral and written communication skills
• Flexible and adaptable approach, together with strong analytical and problem solving skills
• Ability to work calmly under pressure and meet tight deadlines
• Willingness to learn and actively build knowledge
• Proven aptitude with computer systems
• Team orientation

Preferred:

• Prior experience in a related field
• Undergraduate degree in a relevant discipline, or equivalent combination of education & experience
• Knowledge of the Westcoast pipeline system would be valuable
• Understanding of natural gas markets would be considered an asset