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Added 24 mins ago
Technical Writer
SPECTRAFORCE
Toronto, ON · Scarborough, ON
Contract
We are seeking a Technical Writer / Process Analyst to play a key role in the development of a net-new enterprise application/platform that will transform how teams manage their processes…
Added 41 mins ago
Senior Finance Analyst- Corporate Consolidations
TD
Toronto, ON
Full-time
Proactively communicate deliverable status, project progress, risks, decisions, dependencies, and recommended actions
Added 1 hour ago
Manager, Business Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
…SLGI business functions. It sets direction for the Automation Analyst, translates business needs into build-ready requirements, contributes senior technical expertise, and ensures solutions…
Added 1 hour ago
Analyst, Project Controls
R.V. Anderson Associates Limited
Toronto, ON
Full-time
RVA is seeking an Analyst, Project Controls to join their Project Control team in Toronto office. This is a full-time permanent position.
Added 2 hours ago
GIS Analyst
AtkinsRéalis
Montreal, QC
Full-time
…analyses and the quality assurance of geospatial data for the ALTO project. Working with GIS, environmental, engineering, and design teams, you will define analysis and quality control…
Added 2 hours ago
Information Technology Business Analyst
Hays
Toronto, ON
Contract
Role: Senior Business Analyst – Identity & Access Management (IAM) / MFA Enablement
Added 3 hours ago
Senior Cost Analyst / Analyste principal(e) en coûts
Galvion LTD
Montreal, QC
Full-time
The Senior Cost Analyst ensures accurate and consistent product costing, manufacturing costs and inventory valuation across all manufacturing operations. The role owns the standard costing…
Added 3 hours ago
Analyst, Audit Co-op Student
LinkedIn
Toronto, ON
Full-time
Student Analyst Opportunity - Audit (Shoppers Drug Mart)
Added 5 hours ago
Intermediate Cost Analyst
Worley
AB · Edmonton, AB
Full-time
Project Controls experience working on engineering projects.
Added 5 hours ago
Intermediate Cost Analyst
Worley
Calgary, AB
Full-time
Project Controls experience working on engineering projects.
Added 5 hours ago
Network Analyst
Kativik llisarniliriniq
Montreal, QC
Full-time
Under the general supervision of the Coordinator of IT Services, the Network Analyst will be responsible for ensuring the continuity of operational services including Microsoft domains,…
Added 5 hours ago
Senior GRC Analyst - Central or Eastern time, US or Canada
Shift Technology
Toronto, ON
Develop and maintain the security assurance plan, ensuring key controls are effectively designed and implemented to meet Shift policies and standards.
Added 5 hours ago
Anti-Money Laundering Analyst
Kelly Services (Canada), Ltd.
Toronto, ON
$50 to $57 CAD / hour
Contract
We are seeking an experienced AML Business Analyst III to support transaction monitoring and broader Financial Crime Risk Management (FCRM) initiatives within a leading financial…
Added 6 hours ago
Senior Analyst, Program Controls (1-Year Term)
Atomic Energy of Canada, Ltd.
Ottawa, ON
Other
Experience in project controls, program controls, a project management office, or project coordination.
Added 6 hours ago
Analyste comptable - contrat d'un an - 90 k$ à 100 k$ / Accounting Analyst - 1-year Contract
Quantum Management Services Ltd.
Montreal, QC
$90,000 to $100,000 USD / year
Contract
A leading Canadian investment firm is seeking an Accounting Analyst for a 1-year contract. The role will support the finance and operations team with financial reporting, data analysis, and…
Added 6 hours ago
ERP Financial Systems Analyst
Clarity Recruitment
Brampton, ON
$110,000 to $130,000 CAD / year
Full-time
Identify opportunities to reduce manual work, streamline workflows, and enhance controls in finance and project/manufacturing processes.
Added 6 hours ago
Application production support
HireTalent - Staffing & Recruiting Firm
Montreal, QC · Greater Montreal Metropolitan Area
$70 to $85 CAD / hour
Contract
Position: Application Production Support Analyst, Asset Finance and Securitization Platform
Added 7 hours ago
Cost Control Specialist
CQ Search Group Ltd.
Vaughan, ON
$120,000 to $130,000 CAD / year
Full-time
3+ years of experience in cost control, financial analysis, project controls, or a similar role within the construction industry.
Added 8 hours ago
Senior Analyst - Marketing
American Express
Toronto, ON
Full-time
Support the flawless execution of the marketing plan in coordination with local and central teams, with a step-up on controls and marketing excellence to meet our regulatory and compliance…
Added 16 hours ago
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 16 hours ago
Financial Analyst (12-Month term)
NAV CANADA
Ottawa, ON
Full-time
The Financial Analyst is responsible for the Company’s preparation and coordination of external consolidated financial statements and management discussion and analysis (MD&A). This…
Added 22 hours ago
AI Strategy & Enablement Support
Manpower
Toronto, ON
Contract
AI Strategy & Governance Analyst role supports the development and execution of the GDS AI Strategy by advancing both AI governance capabilities and AI initiative delivery. The position…
Added 23 hours ago
Retail and Wealth Operational Risk Analyst, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
Full-time
…knowledge of risk management, regulatory compliance and internal controls related to business processes and…
Added 1 day ago
Analyst, ERP Systems, ERP Finance
University of Calgary
Calgary, AB
Full-time
ERP Finance within Finance is currently seeking a Full-time Temporary Relief Analyst, ERP Systems for approximately 7 months.
Added 1 day ago
Financial Analyst
AECOM
Markham, ON
$55,000 to $70,000 CAD / year
Full-time
AECOM Canada is seeking a motivated and analytical Financial Analyst to join our Finance Development Program in a new position to be based in Markham, ON. This role is designed for recent…

SPECTRAFORCE

Technical Writer

Toronto, ON, Canada
Scarborough, ON, Canada

Job type: Contract
Apply by: Oct 22, 2026
Experience: 5+ years of experience in technical writing, process documentation, process analysis, business analysis, knowledge management, or a related discipline.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Role: Technical Writer

Location: SCC – Scarborough, ON

Work Arrangement: Hybrid – 2 days onsite; flexibility for fully remote

Contract: 6 months, with possible extension

About the Role

We are seeking a Technical Writer / Process Analyst to play a key role in the development of a net-new enterprise application/platform that will transform how teams manage their processes and operations.

The successful candidate will focus primarily on technical writing, process documentation, knowledge management, and user enablement, rather than traditional Business Analysis. This individual will help design and document end-to-end processes required to support the new platform and transition existing manual, meeting-driven activities into a more digitized and self-service operating model.

Working closely with technology, operations, governance, support, and subject matter experts, the candidate will translate complex processes and requirements into clear, practical documentation that enables users to successfully navigate the platform throughout its lifecycle.

Key Responsibilities

Develop and document end-to-end processes, workflows, procedures, and operating models for a new enterprise platform.
Document how project teams will navigate the application and process lifecycle, including key steps, required resources, stakeholders, and engagement points.
Analyze existing manual and meeting-driven processes and help document the transition toward a digitized, self-service model.
Gather and consolidate information from SMEs, technology teams, operations, governance, and support stakeholders.
Create and maintain user guides, SOPs, procedures, job aids, training materials, presentations, process maps, workflow diagrams, and operational documentation.
Develop and maintain the knowledge base and content within the application, enabling users to search for information and independently complete required processes.
Document requirements, process flows, business rules, user stories, acceptance criteria, and other supporting process information where required.
Create process maps, RACI models, decision guides, standards, templates, and knowledge articles.
Organize and maintain a centralized library of reference materials, standards, templates, intake processes, and supporting resources.
Collaborate with SMEs to ensure documentation remains accurate, current, consistent, and aligned with approved processes.
Translate complex technical and operational concepts into clear, concise, and audience-appropriate content.
Support training, knowledge transfer, testing, implementation, adoption, and release-readiness activities for the new platform.
Maintain documentation standards, governance, version control, and traceability.
Work within an Agile/project delivery environment using appropriate Agile or project-management tools

Required Qualifications

5+ years of experience in technical writing, process documentation, process analysis, business analysis, knowledge management, or a related discipline.
Strong experience creating technical documentation, user guides, SOPs, training materials, process documentation, and knowledge-base content.
Proven experience documenting processes, workflows, procedures, requirements, and operating models.
Strong technical writing, editing, and plain-language communication skills.
Experience creating process maps, diagrams, workflows, and other visual documentation.
Strong stakeholder engagement and collaboration skills, including experience working with SMEs and cross-functional teams.
Ability to consolidate information from multiple sources and convert it into clear, consistent, easy-to-use documentation.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
Experience working in an Agile/project delivery environment.
Experience with Agile or project-management tools; Jira and Confluence are considered an asset but are not mandatory.
Strong proficiency with Microsoft 365 tools, particularly Word, PowerPoint, Excel, and related documentation tools

Preferred Qualifications

Experience supporting operational readiness, Service Transition, governance, risk, controls, or regulated environments.
Experience developing SOPs, operating procedures, standards, support models, and knowledge-management frameworks.
Experience with SharePoint or enterprise knowledge repositories.
Familiarity with Power Platform, including Power Apps, Power Automate, Dataverse, or similar technologies.
Experience supporting enterprise application implementations, digital transformation, or platform modernization initiatives.
Experience developing content for self-service portals, enterprise applications, or centralized knowledge bases.
Experience in a regulated industry, particularly banking or insurance, is preferred.
Certification in Business Analysis, Process Improvement, Agile, Technical Communication, Knowledge Management, or a related discipline is an asset.

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More about this job

Responsibilities

The candidate will develop and document end-to-end processes, workflows, and operating models for a new enterprise platform. They will also create user guides, SOPs, and knowledge base content to facilitate user adoption and self-service operations.

Requirements

The role requires 5+ years of experience in technical writing, process documentation, or business analysis within an Agile environment. Candidates must possess strong analytical skills and proficiency in creating visual process maps and technical documentation.

Skills

Technical writing
Process documentation
Process analysis
Knowledge management
User enablement
Agile methodology
SOP development
Workflow diagrams
Stakeholder engagement
Microsoft 365
Jira
Confluence
SharePoint
Business analysis
Technical communication
Data analysis

Visa sponsorship

Not detected in the job text

Keywords

Technical Writer
Process Analyst
Enterprise Platform
Digital Transformation
SOP
Knowledge Management
Agile
Jira
Confluence
Microsoft 365
Process Mapping
RACI Models
User Stories
Acceptance Criteria
Service Transition
Governance
Power Platform
Power Apps
Power Automate
Dataverse
Banking
Insurance
Operational Readiness
Documentation Standards
Version Control
Traceability
Self-service Model
Subject Matter Experts
Business Rules
Training Materials

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