Customer service jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 21 days ago
L
Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON · GTA Retail Service Centre
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 21 days ago
GF
Customer Service Representative (Motivator) - Windsor Manning and Tecumseh
GoodLife Fitness
Tecumseh, ON · Windsor, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 21 days ago
GF
Customer Service Representative (Motivator) - Waterloo Weber and University
GoodLife Fitness
Waterloo, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 21 days ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 21 days ago
E
Customer service clerk
Esso
Carleton Place, ON
- Full-time
Added 21 days ago
B
Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 21 days ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 CAD / hour
- Full-time
Aston Carter's large client in Calgary is seeking a Customer Service Representative to join their team! This individual will manage customer interactions, coordinate logistics, and perform…
Added 21 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group Inc.
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 22 days ago
NB
Collection Customer Service Agent
National Bank of Canada
Montreal, QC
- Full-time
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
E
customer service clerk
Esso
Carleton Place, ON
- Part-time
Added 22 days ago
Insurance Contact Centre Representative
Insurance Corporation of British Columbia
North Vancouver, BC
Hybrid 8 – you will work a minimum of 2 days per week at your primary office headquarters, subject to operational requirements
Added 22 days ago
CO
Customer Service Representative (Temporary Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
- Temporary
Must have good customer service and communication skills and be courteous and tactful in dealing with the public
Added 22 days ago
LI
Customer Service Representative, Personal Lines
Lawrie Insurance Group
Hamilton, ON
- Full-time
We are currently seeking a RIBO Licensed Customer Service Representative to join our Personal Lines team. In this role, you will manage a book of business while building strong, long-term…
Added 22 days ago
CN
Appointment Center - Customer Service Representative
Contractor Nation
Dartmouth, NS
- Full-time
Customer Service Representative – Appointment Centre
Added 22 days ago
OC
Customer Service Representative
OOCL CANADA INC.
Toronto, ON
- $47,000 to $52,000 CAD / year
Respond to customer inquiries and service exceptions with effective communications with clients, origin offices, ocean carriers, brokers, and other vendors to provide updates and facilitate…
Added 22 days ago
PA
Customer Service Representative
PROVINCIAL AEROSPACE LTD
Wabush, NL
- Part-time
The successful candidate must have a minimum of 1 year experience in providing customer service in a fast-paced environment · Must possess exceptional customer service skills
Added 22 days ago
CC
Marketing Customer Service Representative
Century Casinos Inc
AB
- $17 to $19 CAD / hour
- Part-time
Must have weekend/holiday availability
Added 22 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 22 days ago
EA
Customer Service Agent
Executive Aviation
Kamloops, BC
- Part-time
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA?…
Added 22 days ago
E
Customer Service Representative - Terrace
Enterprise
Terrace, BC
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 22 days ago
FB
Customer Service Representative
Farm Boy Inc.
Burlington, ON
- From $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 22 days ago
S
Customer Service Representative
SGS
Vancouver, BC
- Full-time
Receive and process customer requests for services
Added 22 days ago
C
Client Service Representative
CIBC
Salmon Arm, BC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 22 days ago
C
Client Service Representative
CIBC
Summerland, BC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

Spence Diamonds

Part-Time Customer Service Associate

Ottawa, ON, Canada

$18.15 to $18.6 CAD / hour · Part-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $18.15 to $18.6 CAD / hour
Job type: Part-time
Apply by: Apr 11, 2027
Posting language: English
Posted: Sep 18, 2026

Original job description

WHO WE ARE

Spence is proudly a Canadian-founded Company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.

We're proud to create unforgettable experiences for our customers by taking them through the Spence Experience.

Our people are the center stone of our business, who bring our vision to life for every customer, every day.

We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!

WHAT WE OFFER

Attractive compensation packages
Amazing employee, friends & family discounts on our products
A variety of Learning and Development resources
Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
Regular celebrations & employee incentive programs
Team building events and activities
Opportunity to grow within the company
Continuous on the job training, support and mentorship

REPORTS TO: SALES SUPPORT SUPERVISOR

As a member of customer service team at Spence, you embody our culture and values by providing an exceptional customer experience. You have a passion for our products and are comfortable assisting with presenting valuable products and representing products with confidence.

You are the backbone of our store. You promote accuracy within the store through exceptional process handling which includes data management, finances, task management. You professionally act as the first and last point of contact for our clients on the phone, through email and in person within the store. On any given day you’re handling all payments & transactions, answering incoming phone calls and emails, managing inventory counts, shipping & receiving, assisting in store maintenance and cleanliness, showroom upkeep, and supporting the Sales Consultants and Management. Most importantly you ensure our customers are top priority and are all given the full Spence experience.

The perfect candidate for this role is an individual with a strong background in customer service. Whether your experience comes from the restaurant industry, reception, retail, or hospitality, if you excel in environments that prioritize customer satisfaction and aim to turn every customer into a raving fan of Spence, this position is for you!

RESPONSIBILITIES

Greet every customer in a friendly manner and provide extraordinary customer service
Offer sales support to our sales teams during busy periods and take customers through our showroom experience. Ability build rapport with clients and identify client needs through our Spence selling system.
Inspect and process incoming jewelry repairs.
Follow up with customers via phone or email regarding their repair orders.
Complete quality checks and provide completed orders to customers at pickup, ensure that customers have a great experience.
Answer all phone and email correspondences
Cash handling and end of day processing
Assist in coordinating the showroom appearance, merchandising and store tidiness.

A few things we hope you have…

You’re detailed oriented, have excellent time management skills and are willing to embrace a structured process
You have excellent time management skills and make great decisions about which work to prioritize
You have strong problem solving, and conflict resolution abilities
You are energetic, outgoing and have strong customer relationship skills
You have excellent verbal and written communication and are comfortable professionally communicating face to face, over the phone and in writing
You have at least a years’ experience working in a customer service environment
You’re used to working with a computer and are willing to learn new technology and software
You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Bonus points if you have previous administrative or reception experience

Compensation

The pay range for this position is $18.15-18.60 per hour. Pay ranges are established based on work location and market standards for the applicable position. The successful candidates starting pay rate will be determined based on job-related skills, experience, and qualifications.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide a welcoming customer experience in person, by phone, and by email, while supporting sales consultants and assisting customers with showroom visits and jewelry repairs. Handle transactions, inventory, shipping and receiving, store upkeep, and administrative processes, including repair follow-ups and order pickups.

Requirements

Candidates should have at least one year of customer service experience, strong communication and relationship-building skills, and the ability to manage time, prioritize tasks, and resolve problems. They should be comfortable using computers and learning new software, and available at least three days per week, including at least one weekend day.

Skills

Customer Service
Sales Support
Customer Relationship Building
Needs Identification
Jewelry Repair Processing
Quality Checks
Cash Handling
End-Of-Day Processing
Phone And Email Communication
Inventory Management
Shipping And Receiving
Merchandising
Time Management
Prioritization
Problem Solving
Conflict Resolution

Benefits

Employee, Friends, And Family Discounts
Learning And Development Resources
Employee Recognition Gifts
Employee Incentive Programs
Team-Building Events
Career Growth Opportunities
On-The-Job Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Luxury Goods
Jewelry
Sales Support
Showroom Experience
Spence Selling System
Customer Relationship Building
Jewelry Repairs
Repair Orders
Quality Checks
Cash Handling
End-Of-Day Processing
Phone And Email Correspondence
Inventory Counts
Shipping And Receiving
Merchandising
Store Maintenance
Showroom Upkeep
Data Management
Time Management
Prioritization
Problem Solving
Conflict Resolution
Administrative Support
Reception

Report this job

Hiring at a glance

Advertised starting pay

Where work happens

Customer service jobs in Canada

Customer Service Representative (Fixed Term)

Customer Service Representative (Motivator) - Windsor Manning and Tecumseh

Customer Service Representative (Motivator) - Waterloo Weber and University

Post Office Clerk, Hourly Part Time Flexible Shifts

Customer service clerk

Customer Service Representative

Customer Service Representative

Customer Service Representative, Personal Lines

Collection Customer Service Agent

Customer Service Representative

customer service clerk

Insurance Contact Centre Representative

Customer Service Representative (Temporary Full-Time)

Customer Service Representative, Personal Lines

Appointment Center - Customer Service Representative

Customer Service Representative

Customer Service Representative

Marketing Customer Service Representative

Customer Service Agent

Customer Service Agent

Customer Service Representative - Terrace

Customer Service Representative

Customer Service Representative

Client Service Representative

Client Service Representative

Contact us

Advertised starting pay

Where work happens

Work requirements

Customer service jobs in Canada