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Added 2 days ago
MR
Part-Time Sales Associate
Match Retail
Vancouver, BC
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 3 days ago
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Pacific Centre, Vancouver, BC
ELC Beauty LLC
Vancouver, BC
…makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under…
Added 4 days ago
GA
Bartender/Barista, Armani Caffè (FT)
Giorgio Armani
Vancouver, BC
- Part-time
…curated menu items, delivering exceptional service that drives sales and embodies the elegance, excellence, and hospitality of the Giorgio Armani…
Added 4 days ago
MR
Part-Time Sales Associate
Match Retail
Burnaby, BC
- $25 CAD / hour
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 4 days ago
EL
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Pacific Centre - Vancouver BC
Estée Lauder Companies
Vancouver, BC
- Full-time
…makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under…
Added 4 days ago
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - Pacific Centre - Vancouver BC
ELC Beauty LLC
Vancouver, BC
…makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under…
Added 5 days ago
P
Part Time Flex Sales Associate
Pandora
Richmond, BC
- $18.25 to $22.5 CAD / hour
- Part-time
Flexible Sales Associate (Part-Time) is a role that fits your lifestyle. As a Flexible Staff Associate, you’ll jump in when it matters most (peak hours) to deliver incredible fan…
Added 5 days ago
JC
Sales Associate, Vancouver Outlet
Jimmy Choo
Vancouver, BC
- $19 to $21 CAD / hour
- Full-time
…achieve results and a passion for customer engagement. As a Sales Associate, you are a brand representative who has the ability to multitask and is focused on building lasting client…
Added 5 days ago
JC
FT Sales Associate, Vancouver Outlet -- Richmond, B.C.
Jimmy Choo
Richmond, BC
- Full-time
…achieve results and a passion for customer engagement. As a Sales Associate, you are a brand representative who has the ability to multitask and is focused on building lasting client…
Added 5 days ago
Retail Temporary Sales Associate, Maje, Pacific Centre
SMCP NORTH AMERICA (US, CANADA)
Vancouver, BC
PT Sales Associate Temp at SMCP (Sandro & Maje)
Added 9 days ago
H
Sales Manager (1-Year Contract)
Hermès
Vancouver, BC
- Full-time
…employees, across four stores, located in: Toronto, Montréal, Vancouver, and Calgary, as well as our e-commerce activity, and corporate office. Family is at the heart of Hermès. At Hermès…
Added 9 days ago
PB
Sales Operations Specialist
Purple Brand
Vancouver, BC
- Full-time
This position provides critical ongoing daily support for our growing sales team. You will process a high volume of sales orders, order acknowledgments, customer invoices. The Sales…
Added 10 days ago
Ray-Ban Retail Sales Associate
EssilorLuxottica Group
Vancouver, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 10 days ago
R
Ray-Ban Retail Sales Associate
Ray-Ban
Vancouver, BC
- Full-time
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 10 days ago
LG
Sales Associate - Kitsilano
Lisa Gozlan
Vancouver, BC
- Part-time
Lisa Gozlan Jewelry is seeking a passionate and customer-focused Sales Associate to join our showroom team. We’re looking for an enthusiastic, confident individual who thrives in a…
Added 11 days ago
Ray-Ban Retail Sales Associate
EssilorLuxottica Group
Vancouver, BC
The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will…
Added 11 days ago
TV
Pastry Chef
The Victor
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Located in downtown Vancouver, Parq Casino is a premier hospitality and entertainment destination featuring two luxury hotels, a casino, diverse restaurants and lounges, and a…
Added 13 days ago
PB
Senior Sales Operations Specialist
Purple Brand
Vancouver, BC
- Full-time
This position provides critical ongoing daily support for our growing operations team. As the Senior Sales Specialist, you are the main point of contact between sales and all other internal…
Added 13 days ago
PB
Senior Sales Operations Specialist
Purple Brand
Vancouver, BC
- Full-time
This position provides critical ongoing daily support for our growing operations team. As the Senior Sales Specialist, you are the main point of contact between sales and all other internal…
Added 14 days ago
LG
Seasonal Sales Associate - Vancouver Kitsilano
Lisa Gozlan
Vancouver, BC
- Temporary
Lisa Gozlan Jewelry is seeking a passionate and customer-focused Sales Associate to join our showroom team. We’re looking for an enthusiastic, confident individual who thrives in a…
Added 15 days ago
MJ
Seasonal Sales Associate - Vancouver Outlet
Marc Jacobs
Vancouver, BC
- Temporary
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks Temporary Sales Associates to join its Vancouver Outlet location in Vancouver, Canada. for the 2026 Holiday…
Added 16 days ago
PC
Pastry Chef
Parq Casino
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Temporary
Associate dining and retail discounts at Parq Vancouver and participating local businesses
Added 16 days ago
WH
Pastry Chef
Westmont Hospitality Group
Vancouver, BC
- $65,000 to $75,000 CAD / year
Associate dining and retail discounts at Parq Vancouver and participating local businesses
Added 18 days ago
SD
Part-Time Customer Service Associate
Spence Diamonds
Ottawa, ON
- $18.15 to $18.6 CAD / hour
- Part-time
Offer sales support to our sales teams during busy periods and take customers through our showroom experience. Ability build rapport with clients and identify client needs through our…
Added 19 days ago
LV
Client Advisor
Louis Vuitton
Vancouver, BC
- Full-time
This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal ‘advisor’- someone who is seeking to grow their…

Spence Diamonds

Part-Time Customer Service Associate

Ottawa, ON, Canada

$18.15 to $18.6 CAD / hour · Part-time

Apply About employer

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Job details

Pay: $18.15 to $18.6 CAD / hour
Job type: Part-time
Apply by: Apr 11, 2027
Posting language: English
Posted: Sep 18, 2026

Original job description

WHO WE ARE

Spence is proudly a Canadian-founded Company. Starting out in 1978 in Vancouver, BC we have a 46+ year history playing a small role in many Canadians happily ever after.

We're proud to create unforgettable experiences for our customers by taking them through the Spence Experience.

Our people are the center stone of our business, who bring our vision to life for every customer, every day.

We’re committed to fostering a culture where our people are empowered to be as successful as possible, and are provided with all the necessary tools, resources and support to create and live the life they love!

WHAT WE OFFER

Attractive compensation packages
Amazing employee, friends & family discounts on our products
A variety of Learning and Development resources
Special gifts to celebrate employee work anniversaries, birthdays, and personal milestones
Regular celebrations & employee incentive programs
Team building events and activities
Opportunity to grow within the company
Continuous on the job training, support and mentorship

REPORTS TO: SALES SUPPORT SUPERVISOR

As a member of customer service team at Spence, you embody our culture and values by providing an exceptional customer experience. You have a passion for our products and are comfortable assisting with presenting valuable products and representing products with confidence.

You are the backbone of our store. You promote accuracy within the store through exceptional process handling which includes data management, finances, task management. You professionally act as the first and last point of contact for our clients on the phone, through email and in person within the store. On any given day you’re handling all payments & transactions, answering incoming phone calls and emails, managing inventory counts, shipping & receiving, assisting in store maintenance and cleanliness, showroom upkeep, and supporting the Sales Consultants and Management. Most importantly you ensure our customers are top priority and are all given the full Spence experience.

The perfect candidate for this role is an individual with a strong background in customer service. Whether your experience comes from the restaurant industry, reception, retail, or hospitality, if you excel in environments that prioritize customer satisfaction and aim to turn every customer into a raving fan of Spence, this position is for you!

RESPONSIBILITIES

Greet every customer in a friendly manner and provide extraordinary customer service
Offer sales support to our sales teams during busy periods and take customers through our showroom experience. Ability build rapport with clients and identify client needs through our Spence selling system.
Inspect and process incoming jewelry repairs.
Follow up with customers via phone or email regarding their repair orders.
Complete quality checks and provide completed orders to customers at pickup, ensure that customers have a great experience.
Answer all phone and email correspondences
Cash handling and end of day processing
Assist in coordinating the showroom appearance, merchandising and store tidiness.

A few things we hope you have…

You’re detailed oriented, have excellent time management skills and are willing to embrace a structured process
You have excellent time management skills and make great decisions about which work to prioritize
You have strong problem solving, and conflict resolution abilities
You are energetic, outgoing and have strong customer relationship skills
You have excellent verbal and written communication and are comfortable professionally communicating face to face, over the phone and in writing
You have at least a years’ experience working in a customer service environment
You’re used to working with a computer and are willing to learn new technology and software
You have a minimum availability of 3 days a week, and of those 3 days at least 1 weekend day
Bonus points if you have previous administrative or reception experience

Compensation

The pay range for this position is $18.15-18.60 per hour. Pay ranges are established based on work location and market standards for the applicable position. The successful candidates starting pay rate will be determined based on job-related skills, experience, and qualifications.

Apply About employer

More about this job

Responsibilities

Provide a welcoming customer experience in person, by phone, and by email, while supporting sales consultants and assisting customers with showroom visits and jewelry repairs. Handle transactions, inventory, shipping and receiving, store upkeep, and administrative processes, including repair follow-ups and order pickups.

Requirements

Candidates should have at least one year of customer service experience, strong communication and relationship-building skills, and the ability to manage time, prioritize tasks, and resolve problems. They should be comfortable using computers and learning new software, and available at least three days per week, including at least one weekend day.

Skills

Customer Service
Sales Support
Customer Relationship Building
Needs Identification
Jewelry Repair Processing
Quality Checks
Cash Handling
End-Of-Day Processing
Phone And Email Communication
Inventory Management
Shipping And Receiving
Merchandising
Time Management
Prioritization
Problem Solving
Conflict Resolution

Benefits

Employee, Friends, And Family Discounts
Learning And Development Resources
Employee Recognition Gifts
Employee Incentive Programs
Team-Building Events
Career Growth Opportunities
On-The-Job Training
Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Luxury Goods
Jewelry
Sales Support
Showroom Experience
Spence Selling System
Customer Relationship Building
Jewelry Repairs
Repair Orders
Quality Checks
Cash Handling
End-Of-Day Processing
Phone And Email Correspondence
Inventory Counts
Shipping And Receiving
Merchandising
Store Maintenance
Showroom Upkeep
Data Management
Time Management
Prioritization
Problem Solving
Conflict Resolution
Administrative Support
Reception

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