Customer service jobs in Canada

Explore customer service jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 1,882
Employers: 503

Advertised starting pay

Average starting payCAD / hour: $18.42Across 225 listings
Average starting payCAD / year: $46,011Across 46 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 2%31 listings
Hybrid: 7%136 listings
On-site: 91%1,713 listings

Not specified: <1% (2 listings)

Employers hiring include Circle K (229), Farm Boy Inc. (182), Dollar Tree Stores (169).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service jobs in Canada

Save this search

Added 1 month ago
Customer Service Representative
MNSI Telecom
Windsor, ON
Full-time
We’re looking for someone who genuinely enjoys building relationships and delivering great customer service. If you’re outgoing, detail-oriented, and committed to making every customer…
Added 1 month ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
West Kelowna, BC
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 month ago
Customer Service Supervisor
Graymont
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
Graymont is seeking a Customer Service Supervisor to establish and maintain a world-class customer service team to deliver service excellence to Graymont’s customers in the Central and…
Added 1 month ago
Client Service Representative
CMB Insurance Brokers
Grande Prairie, AB
Full-time
Added 1 month ago
Customer Service Associate I
Dollar Tree Stores
Strathroy, ON
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 1 month ago
Customer Service Representative - ACT
Circle K
Dalhousie, NB
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Customer Service Agent Job Openings (Part-Time)
The Sydney Call Centre
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Part-time · Other
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver…
Added 12 days ago
Customer Service Representative
U-Haul
Surrey, BC
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive…
Added 1 month ago
Customer Service Agent
Executive Aviation
Kelowna, BC
Full-time
In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do…
Added 10 days ago
Customer Service Representative (Casual) - Chapleau
LCBO
Chapleau, ON
Part-time
Do you have a charismatic personality, and love engaging with people, both customers and colleagues? If this sounds familiar, then we'd love to have you on our team!
Added 1 month ago
Customer Service Representative
Spicers Canada
Ottawa, ON · Kitchener, ON · Vaughan, ON
Full-time
Added 1 month ago
Customer Service Representative / Customer Care Associate
Linde
Sault Ste. Marie, ON
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 1 month ago
Customer Service Representative, Retail Operations
Belron Canada inc
Valleyfield, PE
Part-time
Added 1 month ago
Customer Service Representative
Pillway
Delta, BC
Full-time
…team and play a pivotal role in shaping the future of pharmacy services in a high-growth, innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative…
Added 1 month ago
Customer Service Representative (Bilingual)
Bunzl Canada
Mississauga, ON
Part-time
The Customer Service Representative will assist customers by educating them on our products and services, answering questions, taking and entering orders, utilizing & maintaining multiple…
Added 1 month ago
Customer Service Agent - YSB
The Talent Team at Perimeter Aviation
Sudbury, ON · Greater Sudbury, ON
…Toronto Ontario. We provide scheduled passenger and freight services to…
Added 1 month ago
Customer Service Representative
TopBuild Corp.
Coquitlam, BC
Full-time
Added 1 month ago
Bilingual Customer Service Representative
Pivotal Integrated HR Solutions
ON · York, ON
Full-time
…life through strategic thinking, innovation, and exceptional service…
Added 1 month ago
Customer Service Representative
Farm Boy Inc.
Oakville, ON
$18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Added 1 month ago
Bilingual Customer Service Representative (English / French)
ZOLL Medical Corporation
Mississauga, ON
Full-time
…save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency…
Added 1 month ago
Customer Service Representative
BC Housing
Burnaby, BC
Full-time
Added 1 month ago
Customer Service Representative
Hubbell Incorporated
Pickering, ON
Provides customer service and order management support for an assigned territory by processing and expediting orders, resolving customer and sales representative inquiries, and ensuring…
Added 1 month ago
Customer Service Representative
Circle K
PE
Part-time
We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.
Added 1 month ago
Customer Service Representative
Circle K
NL
Part-time
As a Customer Service Representative, you will enjoy:
Added 1 month ago
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Spicers Canada

Customer Service Representative

Ottawa, ON, Canada
Kitchener, ON, Canada
Vaughan, ON, Canada

Job type: Full-time
Posting language: English
Posted: Aug 17, 2026

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Applications open in a new tab.

Original job description

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment.

We’re based in Vaughan, Ontario, with 13 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites.

We are currently looking for a full-time Customer Service Representative located in Kitchener, Ottawa or Vaughan, reporting to the Customer Service Manager.

Your Challenge:

Under the supervision of the Customer Service Manager, the duties and responsibilities of the Customer Service Representative include, but are not limited to, the following:

Receiving and processing customer telephone, fax, and email orders in a professional and courteous manner;
Inputting customer orders in the system to ensure timely printing of invoices in the warehouse and delivery of product;
Providing the highest level of service to customers including product information, suggestions of product substitutions or grouping product for pricing and advising customers on how to purchase more efficiently;
Delivery coordination;
Receiving customer feedback and escalating/resolving issues as required;
Sourcing alternative product if required;
Maintaining and sharing knowledge of the Company’s line of products;
Establishing and maintaining positive relationships with customers and Outside Sales team;
Monitoring of inventory;
Additional administrative duties as required;
Other duties as assigned.

Your Qualifications:

Post-secondary degree or diploma or the equivalent combination of education and experience;

Minimum two (2) years’ experience in sales and customer service;
Industry knowledge and understanding of paper manufacturing, paper distribution, graphic products, printing processes, sign and display or industrial supplies and packaging considered an asset;
Strong communication skills (both oral and written);
Proficient in using MS Office;
Excellent attention to detail;
Excellent customer service skills;
Strong organization and time-management skills;
Punctual, dependable, and reliable;
Excellent teamwork and team building skills;
Self-directed and self-motivated;
Ability to manage multiple projects and priorities; and
Fluency in both English and French is considered an asset.

Working Conditions:

Able to work on a computer for numerous hours which may result in strain on wrists, eyes, back, etc.;
Ability to work in a busy, open area office;
May have to spend long hours in concentration which requires attention to detail and high levels of accuracy;
This position faces a number of deadlines which may cause stress; and
Work may require occasional weekend and/or evening work.

Spicers Canada ULC is an equal opportunity employer and welcomes all interested parties. Spicers Canada is able to offer accommodations to potential candidates and new employees during the recruitment and selection process and encourages individuals who may require accommodations to contact Human Resouces.

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More about this job

Responsibilities

The Customer Service Representative is responsible for processing customer orders, providing product information, and coordinating deliveries. They also manage customer feedback, monitor inventory levels, and maintain positive relationships with clients and the sales team.

Requirements

Candidates must have a post-secondary degree or diploma and at least two years of experience in sales and customer service. Proficiency in MS Office and strong organizational and communication skills are required for this role.

Skills

Customer service
Order processing
Communication skills
MS Office
Attention to detail
Time management
Inventory monitoring
Delivery coordination
Problem resolution
Teamwork
Sales support
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Inventory Management
MS Office
Sales Support
Delivery Coordination
Administrative Duties
Paper Distribution
Graphic Products
Packaging
Time Management
Communication
Team Building
Problem Solving
Data Entry

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