catering service manager
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Work conditions and physical capabilities
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Monitor staff performance
- Supervise staff
- Determine type of services to be offered and implement operational procedures
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Negotiate with clients for catering or use of facilities
- Participate in marketing plans and implementation
- Address customers' complaints or concerns
- Provide customer service
- Co-ordinate special events
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Physically demanding
- Attention to detail
- Standing for extended periods
More about this job
Responsibilities
Supervise staff, monitor performance, and establish service offerings and operational procedures while ensuring health and safety regulations are followed. Negotiate with suppliers and clients, support marketing, address customer concerns, provide customer service, and coordinate special events.
Requirements
Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year, or equivalent experience. Requires 3 to less than 5 years of experience; the role involves working in a fast-paced, physically demanding environment under pressure and standing for extended periods.
Skills
- Staff Supervision
- Performance Monitoring
- Operational Procedures
- Health And Safety Compliance
- Supplier Negotiation
- Client Negotiation
- Marketing
- Complaint Resolution
- Customer Service
- Event Coordination
- Attention To Detail
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Marketing
Keywords
- Catering
- Food Service
- Staff Performance
- Staff Supervision
- Service Offerings
- Operational Procedures
- Health And Safety Regulations
- Supplier Negotiation
- Client Negotiation
- Food Supplies
- Facility Use
- Marketing Plans
- Customer Complaints
- Customer Service
- Special Events
- Fast-Paced Environment
- Physically Demanding Work
- Attention To Detail