Closed listing
Menswear Made To Measure Specialist
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Spier & Mackay seeking a Full-time/Part-time made-to-measure specialist to join our retail team, at our Heartland Mississauga & Yorkville Manulife Centre.
Primary Responsibilities (Includes but not limited to)
- Advise clients on style, fabric, fit, and current tailoring trends
- Assist clients through the entire MTM and MTO journey - from initial consultation and measurements to final fittings
- Facilitate fitting sessions, assess alteration requirements, and accurately input measurement data into the system
- Follow up daily with production to ensure client orders are progressing on schedule
- Establish and maintain a consistent client call-back and follow-up process
- Ensure after-sales service and client satisfaction through regular check-ins
- Build and nurture long-term relationships with clients, acting as a trusted style advisor
- Use exceptional communication skills to deliver a warm, professional, and personalized experience
Qualifications
- Experience in menswear, tailoring, or luxury retail preferred
- Strong understanding of fit, fabric, and garment construction
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational abilities
- Confident taking precise body measurements and understanding alterations
- Passionate about menswear and client service
More about this job
Responsibilities
Advise clients on menswear style, fabric, fit, and tailoring, and guide them through made-to-measure and made-to-order consultations, measurements, fittings, and alterations. Track order progress with production, maintain regular client follow-up, and build lasting relationships through personalized service.
Requirements
Experience in menswear, tailoring, or luxury retail is preferred, along with strong knowledge of fit, fabric, and garment construction. Candidates should communicate well, stay organized and detail-oriented, take precise measurements, understand alterations, and be passionate about menswear and client service.
Skills
- Menswear Styling
- Made-to-Measure Sales
- Made-to-Order Sales
- Client Consultation
- Body Measurements
- Fit Assessment
- Fabric Knowledge
- Garment Construction
- Alterations
- Fitting Sessions
- Client Follow-Up
- After-Sales Service
- Communication
- Organization
- Attention to Detail
Visa sponsorship
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Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Menswear
- Made-to-Measure
- Made-to-Order
- Luxury Retail
- Tailoring
- Style Advice
- Fabric
- Fit
- Garment Construction
- Body Measurements
- Fittings
- Alterations
- Production Follow-Up
- Client Relationships
- Client Callbacks
- After-Sales Service
- Client Satisfaction
- Sales
- Personalized Service