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Added 8 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 8 mins ago
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Stage Experience Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 8 mins ago
SJ
Patient Flow & Access Clerk - Command Centre
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Part-time
-Demonstrated excellent interpersonal client/customer service and conflict resolution skills including ability to handle multiple tasks frequent interruptions and stressful situations…
Added 23 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 23 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 23 mins ago
IF
Account Manager Combo BDM / CDM
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Kitchener, ON
- Full-time
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Added 23 mins ago
BC
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Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 23 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 23 mins ago
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Registered Practical Nurse - Integrated Stroke Unit
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 23 mins ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 23 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 23 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 23 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 23 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 23 mins ago
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Manager, Facilities and Safety
Eva's
Toronto, ON
- $74,548.2 to $86,261.76 CAD / year
- Full-time
Strong customer service orientation with the ability to build and maintain positive relationships with clients and tenants.
Added 23 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 23 mins ago
BA
Customer Success Manager
Borderless AI
Toronto, ON
- Full-time
Borderless AI is seeking an exceptional Customer Success Manager who has customer success experience in HR-tech or HRIS companies to join our growing team. This full-time position will be…
Added 23 mins ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 23 mins ago
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Part Time Assistant Manager - Normanview
Cineplex
Regina, SK · GLX Regina
- Part-time
Added 38 mins ago
OF
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AB · Grande Prairie, AB
- $25 to $30 CAD / hour
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STUDIO MANAGER | ORANGETHEORY FITNESS GRANDE PRAIRIE
Added 38 mins ago
Part-Time Warehouse Worker
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Kelowna, BC
Pick customer orders indicated on pick tickets. Wraps pallets and loads trucks for in-town deliveries.
Added 38 mins ago
RB
Relationship Manager Commercial Accounts
Royal Bank of Canada
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 38 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Accounting, Change Management, Coaching Others, Customer Service Management, Financial Accounting Systems, Financial Risk Management (FRM), Operational Delivery, Process Management, Risk…
Added 38 mins ago
RB
Relationship Manager, Commercial Financial Services - Agriculture
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Mississippi Mills, ON
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 38 mins ago
RB
Client Advisor
Royal Bank of Canada
Foremost, AB
- Part-time
· Track record in building rapport and maintaining client relationships within the financial or service industry

Spin Master Ltd

Sr. Software Solutions Specialist

Toronto, ON, M5V 3M2, Canada

The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum. · Full-time

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Job details

Pay: The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum.
Job type: Full-time
Experience: 5+ years of experience in Digital Workplace, Enterprise Applications, IT Service Delivery, or Technology Solutions roles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds - and that’s why we want you!

Job Description:

What will you work on?
We are seeking a highly motivated and customer-focused Senior Software Solutions Specialist to join our Global IT Services team, reporting to the Manager, Digital Workplace Engineering. This role is responsible for evaluating, implementing, optimizing, and supporting enterprise software solutions across a global environment of approximately 3,500 endpoints. The successful candidate will serve as a senior trusted advisor to business leaders, driving business workflow discussions, gathering and translating complex business requirements into technology solutions, and leading enterprise software governance initiatives. This role acts as the primary liaison between business units and IT, ensuring software investments align with business objectives, security requirements, operational standards, and long-term technology strategy.

How will you create impact?

Lead business workflow discovery sessions with stakeholders to identify process improvement opportunities and recommend technology solutions.
Own and mature the enterprise software intake, evaluation, and governance process for all new software requests.
Establish software governance standards, intake procedures, approval workflows, and lifecycle management practices for a global organization of approximately 3,500 employees.
Develop business cases, ROI analyses, and technology recommendations for software investments and strategic initiatives.
Evaluate software platforms, SaaS applications, and digital workplace technologies through assessments and pilot programs.
Manage the lifecycle of enterprise applications from onboarding through retirement.
Coordinate software deployments, testing, release management, and user adoption activities.
Maintain relationships with strategic software vendors including Microsoft, Adobe, Autodesk, Figma, and Articulate.
Administer and optimize ServiceNow software request workflows and catalog offerings.
Collaborate with Security, Infrastructure, Endpoint Engineering, Procurement, Finance, and Legal teams.
Develop governance standards, documentation, knowledge articles, and operational procedures.
Monitor industry trends and recommend innovative solutions to improve the digital employee experience.

What are your skills and experience?

5+ years of experience in Digital Workplace, Enterprise Applications, IT Service Delivery, or Technology Solutions roles.
Experience supporting enterprise environments with 3,000+ users/endpoints.
Proven experience leading enterprise software evaluations, implementations, and governance initiatives.
Experience designing, implementing, and managing a software intake and approval process within a small-to-mid-sized organization of approximately 3,000-4,000 employees while facilitating business workflow discussions and translating business requirements into scalable technology solutions.
Experience with ServiceNow and IT service management processes.
Experience with Microsoft 365, Teams, SharePoint, OneDrive, Copilot, Power Platform, and Jira an asset.
Experience with SaaS application ecosystems and change management initiatives nice to have.
ITIL 4 Foundation Certification an asset.

The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states.

This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

• Growth and Career Opportunities#xa; • Flexible Work Hours#xa; • Innovation, Collaboration and Fun#xa; • Comprehensive Benefits#xa; • Other fun Perks!#xa;

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.

Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities.

We do appreciate all interest; however only those selected for interview will be contacted.

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More about this job

Responsibilities

Lead business workflow discovery and translate business requirements into scalable technology recommendations, business cases, and enterprise software solutions. Own software intake and governance, manage application lifecycles and deployments, optimize ServiceNow workflows, and coordinate with business and IT partners and strategic vendors.

Requirements

Requires 5+ years of experience in digital workplace, enterprise applications, IT service delivery, or technology solutions, including support for environments with 3,000+ users or endpoints. Candidates should have experience leading software evaluations, implementations, governance, intake and approval processes, business workflow discussions, and ServiceNow-based IT service management; ITIL 4 certification and familiarity with Microsoft 365 tools and Jira are assets.

Skills

Enterprise Software Governance
Business Workflow Discovery
Requirements Gathering
Software Evaluation
Software Implementation
Lifecycle Management
ServiceNow
IT Service Management
Microsoft 365
Microsoft Teams
SharePoint
OneDrive
Copilot
Power Platform
Jira
Change Management

Benefits

Flexible Work Hours
Comprehensive Benefits
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Digital Workplace
Enterprise Applications
IT Service Delivery
Enterprise Software
Software Governance
Software Intake
Approval Workflows
Business Workflow Discovery
Requirements Gathering
Business Cases
ROI Analysis
SaaS Applications
ServiceNow
IT Service Management
Microsoft 365
Microsoft Teams
SharePoint
OneDrive
Copilot
Power Platform
Jira
Adobe
Autodesk
Figma
Articulate
Change Management
Release Management
ITIL 4 Foundation
Digital Employee Experience

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