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Added 14 hours ago
SM
Sr. Software Solutions Specialist
Spin Master Ltd
Toronto, ON
- Full-time
We are seeking a highly motivated and customer-focused Senior Software Solutions Specialist to join our Global IT Services team, reporting to the Manager, Digital Workplace Engineering.…
Added 16 hours ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and…
Added 16 hours ago
T
Customer Success Manager, North America
tripstack
Toronto, ON
- Full-time
…Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and…
Added 16 hours ago
T
Customer Success Manager, North America
tripstack
Montreal, QC
- Full-time
…Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and…
Added 17 hours ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager leads competitive sourcing events, supplier selection, due diligence, negotiation, contracting activities, and category initiatives while applying BMO's procurement,…
Added 17 hours ago
O
Senior Product Manager, Okta Customer Identity
Okta
Toronto, ON
- $146,000 to $200,000 CAD / year
- Full-time
We're hiring a Senior Product Manager to grow OCI's footprint inside our existing enterprise base and to incubate the next generation of platform capabilities. This is a builder's role.…
Added 20 hours ago
EG
Customer Success Manager, North America
Etraveli Group
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
…Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and…
Added 20 hours ago
Manager, Global Events
Zafin
Toronto, ON
The Manager, Global Events role reports to the Senior Manager, Event Programs and independently leads the end-to-end delivery of an assigned portfolio of events across in-person, hybrid,…
Added 21 hours ago
Revenue Operations Manager
AfterShip
Toronto, ON
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the…
Added 22 hours ago
LI
Account Executive, SMB
Loopio Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
…candidate has a strong blend of strategic thinking, previous SaaS experience and a self-starter attitude. The Account Executive role for our SMB segment (selling into companies with up to…
Added 3 days ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries - removing risk, red tape, and…
Added 3 days ago
P
Engineering Manager, Conversational AI
Pebl
Toronto, ON
- $154,000 to $195,000 CAD / year
- Full-time
Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries - removing risk, red tape, and…
Added 3 days ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
…be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical…
Added 3 days ago
S
Manager, Technical Consulting
Staffbase
Canada
- $105,000 to $141,000 CAD / year
We’re growing our Customer department and looking for a Manager, Technical Consulting to lead our North American Technical Consulting team. The team partners with customers on the technical…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
Teleperformance
TPCA The Well
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Canada
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
…high-performing on-site infrastructure with cutting-edge remote delivery models, providing support across 300 languages and dialects. Consistently recognized in Fortune Magazine's Top 25…
Added 3 days ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
Experience operating across Sales and Customer Success in a global B2B SaaS or technology environment.
Added 3 days ago
E
Revenue Enablement Senior Manager/Director
EcoVadis
Toronto, ON
- Full-time
Experience operating across Sales and Customer Success in a global B2B SaaS or technology environment.
Added 3 days ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
…be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to tactical…
Added 3 days ago
HS
Senior Software Engineer
Henry Schein Canada
Surrey, BC
- Full-time
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with…
Added 3 days ago
HS
Senior Software Engineer
Henry Schein
Surrey, BC
- Full-time
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with…

Spin Master Ltd

Sr. Software Solutions Specialist

Toronto, ON, M5V 3M2, Canada

The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum. · Full-time

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Job details

Pay: The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum.
Job type: Full-time
Experience: 5+ years of experience in Digital Workplace, Enterprise Applications, IT Service Delivery, or Technology Solutions roles.
Posting language: English
Posted: Oct 27, 2026

Original job description

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application.

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds - and that’s why we want you!

Job Description:

What will you work on?
We are seeking a highly motivated and customer-focused Senior Software Solutions Specialist to join our Global IT Services team, reporting to the Manager, Digital Workplace Engineering. This role is responsible for evaluating, implementing, optimizing, and supporting enterprise software solutions across a global environment of approximately 3,500 endpoints. The successful candidate will serve as a senior trusted advisor to business leaders, driving business workflow discussions, gathering and translating complex business requirements into technology solutions, and leading enterprise software governance initiatives. This role acts as the primary liaison between business units and IT, ensuring software investments align with business objectives, security requirements, operational standards, and long-term technology strategy.

How will you create impact?

Lead business workflow discovery sessions with stakeholders to identify process improvement opportunities and recommend technology solutions.
Own and mature the enterprise software intake, evaluation, and governance process for all new software requests.
Establish software governance standards, intake procedures, approval workflows, and lifecycle management practices for a global organization of approximately 3,500 employees.
Develop business cases, ROI analyses, and technology recommendations for software investments and strategic initiatives.
Evaluate software platforms, SaaS applications, and digital workplace technologies through assessments and pilot programs.
Manage the lifecycle of enterprise applications from onboarding through retirement.
Coordinate software deployments, testing, release management, and user adoption activities.
Maintain relationships with strategic software vendors including Microsoft, Adobe, Autodesk, Figma, and Articulate.
Administer and optimize ServiceNow software request workflows and catalog offerings.
Collaborate with Security, Infrastructure, Endpoint Engineering, Procurement, Finance, and Legal teams.
Develop governance standards, documentation, knowledge articles, and operational procedures.
Monitor industry trends and recommend innovative solutions to improve the digital employee experience.

What are your skills and experience?

5+ years of experience in Digital Workplace, Enterprise Applications, IT Service Delivery, or Technology Solutions roles.
Experience supporting enterprise environments with 3,000+ users/endpoints.
Proven experience leading enterprise software evaluations, implementations, and governance initiatives.
Experience designing, implementing, and managing a software intake and approval process within a small-to-mid-sized organization of approximately 3,000-4,000 employees while facilitating business workflow discussions and translating business requirements into scalable technology solutions.
Experience with ServiceNow and IT service management processes.
Experience with Microsoft 365, Teams, SharePoint, OneDrive, Copilot, Power Platform, and Jira an asset.
Experience with SaaS application ecosystems and change management initiatives nice to have.
ITIL 4 Foundation Certification an asset.

The anticipated pay range for candidates who will work in Ontario is $ 81,500 to $108,600 Per Annum. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states.

This job posting is tied to an open vacancy.

What you can expect from us:

Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.

• Growth and Career Opportunities#xa; • Flexible Work Hours#xa; • Innovation, Collaboration and Fun#xa; • Comprehensive Benefits#xa; • Other fun Perks!#xa;

What’s it like to work here?

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.

Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs.

Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities.

We do appreciate all interest; however only those selected for interview will be contacted.

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More about this job

Responsibilities

Lead business workflow discovery and translate business requirements into scalable technology recommendations, business cases, and enterprise software solutions. Own software intake and governance, manage application lifecycles and deployments, optimize ServiceNow workflows, and coordinate with business and IT partners and strategic vendors.

Requirements

Requires 5+ years of experience in digital workplace, enterprise applications, IT service delivery, or technology solutions, including support for environments with 3,000+ users or endpoints. Candidates should have experience leading software evaluations, implementations, governance, intake and approval processes, business workflow discussions, and ServiceNow-based IT service management; ITIL 4 certification and familiarity with Microsoft 365 tools and Jira are assets.

Skills

Enterprise Software Governance
Business Workflow Discovery
Requirements Gathering
Software Evaluation
Software Implementation
Lifecycle Management
ServiceNow
IT Service Management
Microsoft 365
Microsoft Teams
SharePoint
OneDrive
Copilot
Power Platform
Jira
Change Management

Benefits

Flexible Work Hours
Comprehensive Benefits
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Digital Workplace
Enterprise Applications
IT Service Delivery
Enterprise Software
Software Governance
Software Intake
Approval Workflows
Business Workflow Discovery
Requirements Gathering
Business Cases
ROI Analysis
SaaS Applications
ServiceNow
IT Service Management
Microsoft 365
Microsoft Teams
SharePoint
OneDrive
Copilot
Power Platform
Jira
Adobe
Autodesk
Figma
Articulate
Change Management
Release Management
ITIL 4 Foundation
Digital Employee Experience

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