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Added 14 mins ago
FN
Bilingual IT Support Technician
Fix Network World
Milton, ON
- Full-time
…monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team…
Added 29 mins ago
PT
Welding Shop Supervisor
Platinum Trailers
St. Marys, ON
- $32 to $40 CAD / hour
- Full-time
All-Equip Repair & Service/Platinum Trailers is a growing family-run business. We are currently seeking an experienced Welding Shop Supervisor to oversee daily shop operations and support…
Added 44 mins ago
KT
Kitchen Installer
Kitchen Tune Up Buffalo NY
Calgary, AB
- Full-time
Kitchen Tune-Up Calgary South is growing at an exciting pace! We’re seeking dedicated team members to join our team as a Kitchen Installer with the mission of completing extraordinary…
Added 59 mins ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 1 hour ago
W
Laboratory Technician I – Quality Control
Werfen
Halifax, NS
- Temporary
Works closely with all manufacturing departments, quality compliance, customer service, and shipping.
Added 1 hour ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Customer service experience is considered an asset
Added 1 hour ago
TM
Wireless Sales Representative
The Mobile Shop
Surrey, BC
- Full-time
Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career…
Added 1 hour ago
P
SALES SUPPORT- Fixed Term Contract
PreciKam
Montreal, QC
- Full-time
Sales Support provides administrative and operational support to the Business Development team to ensure effective management of customer relationships, sales opportunities, quotations, and…
Added 1 hour ago
SI
Retail Operations Supervisor
Staples Inc.
Edmonton, AB
- Full-time
…operational excellence. You will lead by example, providing engaging customer service that consistently exceeds expectations. Your focus on continuous improvement ensures high performance…
Added 2 hours ago
W
Data & AI Engineer
Wiraa
Canada
- Full-time
We are seeking a skilled Data & AI Engineer to join our team in Mississauga, CA, working in a hybrid model (3 days in office, 2 days remote). In this role, you will be responsible for…
Added 2 hours ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Demonstrated ability to model high quality, customer service orientation in all client interactions (internal and external). Helpdesk/client support and triage/technical problem-solving…
Added 2 hours ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 2 hours ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 2 hours ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 2 hours ago
A
Validation Specialist
Actalent
Cambridge, ON
- $35 to $50 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 2 hours ago
T
Contact Center Rep II, Everyday Banking
TD
Markham, ON
- Full-time
…inquiries or resolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’ll consistently deliver…
Added 2 hours ago
MANAGER DEVELOPMENT ENGINEERING
City of Toronto
Toronto, ON
Development Engineering provides a "one-window" service to Community Planning and the development industry on behalf of the City's Operating Divisions of Fire Services, Solid Waste…
Added 2 hours ago
M
Junior Test Engineer - Digital (evening shift)
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…
Added 2 hours ago
M
Test Engineer - Payload, Platform and Spacecraft
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
The test engineer will work with a multidisciplinary team to develop state-of-the-art test stations to automate the production of geostationary or constellation antennas. You will be part…
Added 2 hours ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
Rogers Wireless is seeking collaborative, digital-first team members committed to keeping Canadians connected. As Canada's market leader, Rogers Wireless offers a range of specialized…
Added 2 hours ago
A
Ingenieur Mecanique - Mechanical Engineer
Actalent
Terrebonne, QC
- $46 to $77 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…

Spinrite

Email & CRM Lead

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: 3+ years of hands-on experience working with Klaviyo, Mailchimp, Marketo, or other email service providers and marketing automation platforms is required.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description

Spinrite is the largest craft yarn and sewing thread company in North America. As an industry leader focused on driving growth and execution excellence, we are looking for an Email & CRM Lead to join our growing Digital Marketing team.

Reporting to the Director, Digital Marketing, as our Email & CRM Lead, you are responsible for our email and SMS programs from start to finish, including calendar planning, campaign builds, segmentation, lifecycle automation, and testing. You will partner closely with our Brand, Creative, and DTC eCommerce teams and own the KPIs

that track engagement and results. This hands-on role is ideal for someone who enjoys building, testing, and continually improving.

Duties And Responsibilities

Own and run our email and SMS marketing calendar, launching campaigns on schedule and aligned with the broader marketing plan
Partner with Brand, Creative, and DTC eCommerce teams to create engaging, on-brand content that drives our KPIs.
Build and QA each campaign before launch, checking copy, links, personalization, and rendering across email clients and devices.
Lead our test-and-learn program by designing, running, and analyzing A/B tests, then turning the results into next steps.
Develop segmentation strategies using customer behavior and purchase data to deliver more relevant content and improve opens, clicks, conversions, and deliverability.
Map the customer lifecycle, optimize existing automated flows (welcome, abandonment, post-purchase, win-back), and launch new ones to address gaps.
Grow our subscriber base through effective acquisition channels and sign-up incentives, focusing on engaged, opted-in contacts.
Monitor deliverability and list health, including sender reputation, authentication, and inbox placement.
Report on program performance in weekly meetings with cross-functional partners, share learnings, and follow through on action items.
Stay current on developments in email, SMS, and CRM, including AI-assisted personalization and new platform features, and bring forward ideas worth testing.
Follow standard health and safety procedures and report any workplace hazards (this role has no responsibility for the health and safety of others).
Other duties as assigned.

Qualifications

3+ years of hands-on experience working with Klaviyo, Mailchimp, Marketo, or other email service providers and marketing automation platforms is required.
Experience working in a fast-paced environment with multiple initiatives, tasks, and teams all requiring your attention.
Post-secondary school diploma in digital marketing, web development, or related program.
Hands-on experience running email and SMS programs, ideally in a direct-to-consumer or eCommerce business.
Working knowledge of an email/SMS platform such as Klaviyo, Salesforce Marketing Cloud, or Braze.
Functional knowledge of HTML and CSS for email.
A strong grasp of privacy and anti-spam rules, including CASL, GDPR, and TCPA.
Data proficiency: You can generate performance reports, interpret test results, and translate the findings into clear recommendations.
Strong organization and attention to detail, with the ability to manage several projects at once without losing accuracy.
Clear written and verbal communication.
A habit of fixing problems, improving processes, and proposing new ideas.
Comfort working independently and coordinating with cross-functional teams.

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More about this job

Responsibilities

Own and manage email and SMS campaigns, including calendar planning, campaign builds, quality assurance, segmentation, lifecycle automation, subscriber acquisition, and deliverability. Analyze performance and experiments, report results to cross-functional partners, and use findings to improve engagement and business outcomes.

Requirements

Requires at least three years of hands-on experience with email service providers or marketing automation platforms, along with experience running email and SMS programs. Candidates should have a post-secondary diploma in digital marketing, web development, or a related program, plus working knowledge of HTML/CSS, privacy and anti-spam regulations, reporting, and cross-functional project coordination.

Skills

Email Marketing
SMS Marketing
CRM
Marketing Automation
Campaign Planning
Audience Segmentation
Lifecycle Marketing
A/B Testing
Email Deliverability
Performance Reporting
HTML
CSS
Data Analysis
Cross-Functional Collaboration
Privacy and Anti-Spam Compliance

Visa sponsorship

Not detected in the job text

Keywords

Klaviyo
Mailchimp
Marketo
Salesforce Marketing Cloud
Braze
Email Marketing
SMS Marketing
CRM
Marketing Automation
Direct-to-Consumer
E-Commerce
Campaign Calendar
Audience Segmentation
Lifecycle Automation
A/B Testing
Customer Behavior Data
Purchase Data
Subscriber Acquisition
Email Deliverability
Sender Reputation
Email Authentication
Inbox Placement
HTML
CSS
CASL
GDPR
TCPA
AI-Assisted Personalization
Performance Reporting
Textile Manufacturing

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