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Added 12 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 12 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 12 mins ago
TC
Assistant Store Manager Winners Homesense Luckakuck Way
TJX Canada – Winners, Marshalls, HomeSense
Chilliwack, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 12 mins ago
TC
Assistant Store Manager Winners Chinook Centre
TJX Canada – Winners, Marshalls, HomeSense
Calgary, AB
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
Added 12 mins ago
IP
B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
At least 1-2 years of B2B outside sales experience in the pest & wildlife control industry, facilities services, or related field services. Kindly apply only if you do have at least 1-2…
Added 12 mins ago
NF
Meat Department Manager Part Time Day
No Frills
Chemainus, BC
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 12 mins ago
LC
PCX Department Manager Part Time Day
Loblaw Companies Limited
Saskatoon, SK
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 43 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 43 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Williams Lake, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 43 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 43 mins ago
WC
(CAN) Front End Checkout Team Associate(Cashier)
Walmart Canada
Courtenay, BC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 43 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…helps protect people, merchandise, and the overall shopping…
Added 43 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
Winnipeg, MB
- Full-time
Position Summary...To provide exceptional customer service and assist in salesfloor operations in the Cosmetics department to ensure a positive shopping experience and drive customer…
Added 43 mins ago
FN
EDGE Program, Technical Sales & Consulting: Account Manager (Canada)
FAMU National Alumni Association
Brampton, ON
- Full-time
Previous co-op or intern experience in manufacturing or customer-facing role
Added 43 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 43 mins ago
BR
Mixer Driver
BURNCO Rock Products Ltd
Saskatoon, SK
- Full-time
BURNCO is hiring full-time Mixer Drivers for our Ready-Mix Division out of Saskatoon, SK. Reporting to the Area Manager, the successful candidates will support our business by providing…
Added 43 mins ago
CK
Senior Manager, Financial Information and Control
Circle K
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 1 hour ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
Team Lead-Retail
Roots
Montreal, QC
…motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model…
Added 1 hour ago
Sales Associate-Retail
Roots
London, ON
We are currently hiring for a Sales Associate. Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to…
Added 1 hour ago
Front Office Manager
Coast Hotels
Chilliwack, BC
We're looking for a Front Office Manager who will provide leadership and direction for the Front Office team while ensuring exceptional guest experiences and operational excellence. You…
Added 1 hour ago
LA
Detailer
Lift Auto Group
Edmonton, AB
- Up to $17 CAD / hour
- Full-time
Final quality checks to ensure customer will leave 100% happy with their vehicle.
Added 1 hour ago
NP
Project Manager
Newmar Power LLC
Burnaby, BC
- $120,000 to $138,000 USD / year
- Full-time
The Project Manager plays a critical leadership role in overseeing complex projects from initiation through completion, ensuring alignment with organizational goals and client expectations.
Added 1 hour ago
I
Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
Serves as project manager on projects. Responsible for the development, implementation, and management of any projects assigned to them as their project. Supervise plant personnel and…
Added 1 hour ago
SP
General Manager – Print & Sign Shop
Sage Print & Sign Ltd.
Edmonton, AB
- Full-time
The General Manager will be responsible for the day-to-day performance of the business, including staff leadership, production scheduling, customer service, quoting, quality control, sales…

Spordle

Responsable du succès client (CSM)

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 31, 2027
Working hours: 40 hours/week
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Read the full bilingual original

Spordle est à la recherche d'un(e) Responsable du succès client (CSM) passionné(e) pour rejoindre son équipe dynamique et contribuer à transformer la gestion du monde sportif !

Qui nous sommes

Nous propulsons le sport grâce à la technologie ! Nos solutions B2B SaaS simplifient la gestion quotidienne des ligues, tournois et fédérations.

Votre mission

Être le partenaire stratégique de nos clients (ligues, organisateurs, officiels) pour garantir leur succès et l'adoption optimale de nos plateformes tout au long de la saison.

Vos défis clés

Accompagnement : Assurer la prise en main de la plateforme post-configuration et maintenir un suivi proactif au quotidien.
Formation : Guider vers l'autoformation et intervenir en expert pour débloquer les enjeux complexes.
Voix du client : Faire le pont entre le terrain et nos équipes techniques pour faire évoluer nos produits.

Profil recherché

Expérience : Customer Success en SaaS B2B.
Terrain : Compréhension de la gestion sportive (calendriers, inscriptions, séries).
Langues : Bilinguisme fluide (français et anglais).
Forces : Pédagogie, rigueur, proactivité et sens du conseil.
Atout : Aisance avec les outils LMS ou la création vidéo.

Conditions de travail

Type d'emploi : Permanent, à temps plein.
Horaire de travail : 40h semaine, du lundi au vendredi.
Salaire : À discuter selon l'expérience lors de l'entrevue.
Vacances : 4 %.
Assurances collectives : Régime complet avec la Croix Bleue (prise en charge à 25 % par Spordle et 75 % par l'employé). Exemption possible sur présentation d'une preuve de couverture sous le régime d'un(e) conjoint(e).
Lieu de travail : Formule hybride (3 jours au siège social de Boisbriand et 2 jours en télétravail. Bureau très accessible à l'intersection des autoroutes 15 et 640, avec stationnement gratuit sur place.

Pourquoi nous rejoindre ?

Un rôle à fort impact au cœur des technologies sportives.
Une culture souple basée sur la confiance et l'autonomie.
Un environnement stimulant qui change la donne pour les passionnés de sport.

Prêt(e) à relever le défi ? Envoyez votre CV à rh@spordle.com dès maintenant !

***

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Apply About employer

More about this job

Responsibilities

Partner with leagues, organizers, and officials to support successful platform onboarding, provide proactive assistance, and drive adoption throughout the sports season. Guide customers toward self-serve learning, resolve complex training issues, and relay customer feedback to technical teams to inform product improvements.

Requirements

The role requires B2B SaaS customer success experience, a strong understanding of sports administration such as schedules, registrations, and playoffs, and fluency in French and English. Candidates should be organized, proactive, pedagogical, and consultative; familiarity with learning management systems or video content creation is an asset.

Skills

B2B SaaS Customer Success
Sports Management
Platform Onboarding
Customer Support
User Training
Self-Serve Learning
Product Adoption
Customer Advocacy
Cross-Functional Communication
Problem Solving
Organization
Proactivity
Consultative Skills
French-English Bilingualism
Learning Management Systems
Video Content Creation

Benefits

Vacation
Group Health Insurance
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Sports Management
Leagues
Tournaments
Federations
Platform Onboarding
Platform Adoption
Customer Support
User Training
Self-Serve Learning
Customer Feedback
Product Development
Sports Schedules
Registrations
Playoffs
Learning Management Systems
Video Content Creation
French
English
Hybrid Work

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