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Added 32 mins ago
S
Member of Technical Staff - Fullstack AI Engineer (Toronto)
Solstice
Toronto, ON
- Full-time
Build and maintain the agent platform. Use Python, FastAPI, Restate, and Redis to build the shared systems that power our agents. Shape session management, orchestration, tool access, and…
Added 46 mins ago
OI
Développeur/Développeuse
Optisigma Inc.
Canada
- Full-time
Hold the PL-400 (Microsoft Power Platform Developer Associate) or PL-600 (Microsoft Power Platform Solution Architect Expert) certification
Added 3 hours ago
CG
Carpenter
Centron Group
Calgary, AB
- Full-time
For over 40 years, Centron has cultivated its reputation as a renowned builder and developer of prime real estate properties across Western Canada through its passionate commitment to…
Added 3 hours ago
CG
Carpenter Apprentice
Centron Group
Calgary, AB
- Full-time
For over 40 years, Centron has cultivated its reputation as a renowned builder and developer of prime real estate properties across Western Canada through its passionate commitment to…
Added 3 hours ago
X
Technical Lead
Xsolla
Montreal, QC
- Full-time
…decisions, and mentor engineers while building scalable systems that power products used by game developers…
Added 4 hours ago
MD
Salesforce Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a senior-level expert, the developer will provide guidance in application design, solutioning and, ensuring all technical aspects adhere to established standards and protocols. The…
Added 4 hours ago
UO
Alumni Coordinator – Events and Marketing
University of Victoria
Victoria, BC
- Full-time
…alumni events and marketing. This role is an RE NXT database power…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, Dynamics 365 Customer…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior CRM Software Developer with strong expertise in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, .NET, C#,…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 5 hours ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, Dynamics 365 Customer…
Added 5 hours ago
R
Senior Software Developer - Offensive AI (Global Security)
RBC
Toronto, ON
- Full-time
…Security Certified Expert (OSCE), Offensive Security Exploit Developer (OSED), Offensive Security Exploitation Expert (OSEE), GXPN, GPEN, GWAPT, or other reputable, technical, and…
Added 6 hours ago
P
Inbound Business Development Representative (SDR)
PheedLoop
Toronto, ON
- Full-time
…including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real…
Added 8 hours ago
SP
RVP, Sales - Data Foundation - Public Sector
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
Key responsibilities include promoting the value of Salesforce Agentforce for AI-driven automation and the Core Platform for CRM efficiency, while advancing Customer 360 (C360) solutions…
Added 9 hours ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
Join the Windows Cloud Experiences team to build core Windows client technologies that power secure, high-performance remote desktop experiences at global scale. As part of the Windows +…
Added 9 hours ago
SP
Platform and Security Growth Business Account Executive
Salesforce Partner Canada
Toronto, ON
- Full-time
Advocacy: Promote the power of the Platform, sharing customer success stories to illustrate its value.
Added 10 hours ago
T
Senior Business Analyst – Data Management & Enablement
TD
Toronto, ON
- Full-time
Leverage Microsoft Copilot, Power BI, SharePoint, Power Platform, and Microsoft 365 tools to improve reporting, automation, and stakeholder experience.
Added 10 hours ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
Strong proficiency in MS Office applications (particularly Excel and Power Point)
Added 10 hours ago
T
Finance Manager
TD
Toronto, ON
- Full-time
Leverage data, visualization, automation tools, and analytical frameworks (including Power BI, Power Query, Copilot, and AI-enabled solutions) to improve decision support, reporting…
Added 10 hours ago
KI
Co-op/Intern AI Quality, Evaluation & Security
Kinaxis Inc.
Ottawa, ON
- Internship
…supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster,…
Added 10 hours ago
CI
Analyst, Early Investor Program (September 2027)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
While anchored in one team, your experience will extend across CPP Investments’ interconnected investment platform. Program-wide learning, networking and cross functional exposure will…
Added 10 hours ago
Senior Language Programmer
Epic Games
Vancouver, BC
…Engine and UEFN. You'll work on the systems every UE and UEFN developer relies on to build and ship games with…
Added 11 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
…families, business owners, and institutions. The Investment Platform team is responsible for advancing the investment solutions, programs, and platform capabilities that support investment…

Spordle

Responsable du succès client (CSM)

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 31, 2027
Working hours: 40 hours/week
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Read the full bilingual original

Spordle est à la recherche d'un(e) Responsable du succès client (CSM) passionné(e) pour rejoindre son équipe dynamique et contribuer à transformer la gestion du monde sportif !

Qui nous sommes

Nous propulsons le sport grâce à la technologie ! Nos solutions B2B SaaS simplifient la gestion quotidienne des ligues, tournois et fédérations.

Votre mission

Être le partenaire stratégique de nos clients (ligues, organisateurs, officiels) pour garantir leur succès et l'adoption optimale de nos plateformes tout au long de la saison.

Vos défis clés

Accompagnement : Assurer la prise en main de la plateforme post-configuration et maintenir un suivi proactif au quotidien.
Formation : Guider vers l'autoformation et intervenir en expert pour débloquer les enjeux complexes.
Voix du client : Faire le pont entre le terrain et nos équipes techniques pour faire évoluer nos produits.

Profil recherché

Expérience : Customer Success en SaaS B2B.
Terrain : Compréhension de la gestion sportive (calendriers, inscriptions, séries).
Langues : Bilinguisme fluide (français et anglais).
Forces : Pédagogie, rigueur, proactivité et sens du conseil.
Atout : Aisance avec les outils LMS ou la création vidéo.

Conditions de travail

Type d'emploi : Permanent, à temps plein.
Horaire de travail : 40h semaine, du lundi au vendredi.
Salaire : À discuter selon l'expérience lors de l'entrevue.
Vacances : 4 %.
Assurances collectives : Régime complet avec la Croix Bleue (prise en charge à 25 % par Spordle et 75 % par l'employé). Exemption possible sur présentation d'une preuve de couverture sous le régime d'un(e) conjoint(e).
Lieu de travail : Formule hybride (3 jours au siège social de Boisbriand et 2 jours en télétravail. Bureau très accessible à l'intersection des autoroutes 15 et 640, avec stationnement gratuit sur place.

Pourquoi nous rejoindre ?

Un rôle à fort impact au cœur des technologies sportives.
Une culture souple basée sur la confiance et l'autonomie.
Un environnement stimulant qui change la donne pour les passionnés de sport.

Prêt(e) à relever le défi ? Envoyez votre CV à rh@spordle.com dès maintenant !

***

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Apply About employer

More about this job

Responsibilities

Partner with leagues, organizers, and officials to support successful platform onboarding, provide proactive assistance, and drive adoption throughout the sports season. Guide customers toward self-serve learning, resolve complex training issues, and relay customer feedback to technical teams to inform product improvements.

Requirements

The role requires B2B SaaS customer success experience, a strong understanding of sports administration such as schedules, registrations, and playoffs, and fluency in French and English. Candidates should be organized, proactive, pedagogical, and consultative; familiarity with learning management systems or video content creation is an asset.

Skills

B2B SaaS Customer Success
Sports Management
Platform Onboarding
Customer Support
User Training
Self-Serve Learning
Product Adoption
Customer Advocacy
Cross-Functional Communication
Problem Solving
Organization
Proactivity
Consultative Skills
French-English Bilingualism
Learning Management Systems
Video Content Creation

Benefits

Vacation
Group Health Insurance
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Sports Management
Leagues
Tournaments
Federations
Platform Onboarding
Platform Adoption
Customer Support
User Training
Self-Serve Learning
Customer Feedback
Product Development
Sports Schedules
Registrations
Playoffs
Learning Management Systems
Video Content Creation
French
English
Hybrid Work

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