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Added 4 mins ago
WC
Service and Support Representative - Edmonton, AB
Wurth Canada
Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
ORSY Mat /RFID Setups: Setting up ORSY mat /RFID setups (vending machines), including placement, ethernet connection, product arrangement based on planograms, and ensuring operational…
Added 4 mins ago
L
Educator | Kingsway Mall
lululemon
AB · Edmonton, AB
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 4 mins ago
L
Educator | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 4 mins ago
L
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 4 mins ago
UO
Sessional Instructor, Sustainable Energy Development Program: Sustainability Management Tools
University of Calgary
Calgary, AB
- Full-time
…such as audits, development of indicators and reporting, green product development, risk assessment, and stakeholder…
Added 4 mins ago
T
Customer Experience Associate - Campbell River
TD
Campbell River, BC
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 4 mins ago
L
BOH Key Leader | ZURICH
lululemon
Zurich, ON
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 4 mins ago
P&
Manufacturing Line Manager – Assembly Lines
Pratt & Whitney
Halifax, NS
- Full-time
Reporting to the General Manager, the Manufacturing Line Manager will manage one of three product lines manufactured at the Halifax facility. They will be responsible for a production team…
Added 4 mins ago
T
Senior Financial Analyst
TD
Toronto, ON
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 4 mins ago
T
Customer Experience Associate - Korean and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 4 mins ago
T
Group Manager, Specialized Finance
TD
Toronto, ON
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 4 mins ago
TF
Specialty Lumber Sales & Trading
TRAPA Forest Products
Richmond, BC
- Full-time
…thinking, and the ability to connect customers with unique forest product solutions across a broad network of manufacturing…
Added 4 mins ago
L
Educator | Robson St.
lululemon
Vancouver, BC
- Part-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 4 mins ago
L
Payroll Supervisor | Contract Until January 2028
lululemon
Vancouver, BC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 18 mins ago
Engineer Associate - Multiple Locations
Cargill
Clavet, SK
Lead people, process, and input/product in a plant environment. They will be involved in day-to-day direct supervision of operators and production activities and participate in daily…
Added 18 mins ago
AS
AML/ATF Officer
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Complete documented comprehensive member/customer/product/business process analysis
Added 18 mins ago
Project Manager
Konrad
Toronto, ON
…to broader areas of digital consulting including strategy, product development, and user…
Added 18 mins ago
SC
IT Site Manager
STERIS Canada ULC (Canada Manufacturing)
Quebec, QC
- Full-time
…site leadership and corporate IT teams. You will also write product requirement documents, lead implementation, and track development timelines, negotiate feature sets with the development…
Added 18 mins ago
FC
Project Manager FCC
Fidelity Canada
Toronto, ON
- Full-time
…needs, tackle business problems and develop new service and product offerings to our clients. Fidelity Clearing initiatives drive scalability, innovation, and continuous improvement of our…
Added 33 mins ago
CB
Sales Assistant Part Time
COBS Bread
Vancouver, BC · Greater Vancouver, BC
- Part-time
Be responsible for merchandising product and executing marketing campaigns
Added 33 mins ago
R-
Temporary Fashion Associate - College Square
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON · Nepean, ON
- Part-time
Use product knowledge and current promotions to drive add-on sales and support store performance.
Added 33 mins ago
GD
Software Test Specialist/Engineer
General Dynamics Land Systems–Canada
London, ON
- Full-time
Support Software Configuration Control Board (CCB) meetings to review and authorize software scope and associated testing and test work product updates.
Added 33 mins ago
W/
Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Added 33 mins ago
R-
Temporary Fashion Associate - West Edmonton Mall
RCL - Reitmans Canada Ltd/Ltée
AB · Edmonton, AB
- Part-time
RCL has been a proudly Canadian company since our founding in Montréal, Quebec almost 100 years ago. Our product design teams, head office and stores are all based in Canada.
Added 33 mins ago
LC
Assistant Front Store Manager, Hourly Part Time Day
Loblaw Companies Limited
Markham, ON
- Part-time
…that store objectives are achieved by focusing on improving product flow from the backroom to the sales…

Spordle

Responsable du succès client (CSM)

Boisbriand, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Mar 31, 2027
Working hours: 40 hours/week
Posting language: English · French
Posted: Oct 2, 2026

Original job description

English section of this bilingual listing.

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Read the full bilingual original

Spordle est à la recherche d'un(e) Responsable du succès client (CSM) passionné(e) pour rejoindre son équipe dynamique et contribuer à transformer la gestion du monde sportif !

Qui nous sommes

Nous propulsons le sport grâce à la technologie ! Nos solutions B2B SaaS simplifient la gestion quotidienne des ligues, tournois et fédérations.

Votre mission

Être le partenaire stratégique de nos clients (ligues, organisateurs, officiels) pour garantir leur succès et l'adoption optimale de nos plateformes tout au long de la saison.

Vos défis clés

Accompagnement : Assurer la prise en main de la plateforme post-configuration et maintenir un suivi proactif au quotidien.
Formation : Guider vers l'autoformation et intervenir en expert pour débloquer les enjeux complexes.
Voix du client : Faire le pont entre le terrain et nos équipes techniques pour faire évoluer nos produits.

Profil recherché

Expérience : Customer Success en SaaS B2B.
Terrain : Compréhension de la gestion sportive (calendriers, inscriptions, séries).
Langues : Bilinguisme fluide (français et anglais).
Forces : Pédagogie, rigueur, proactivité et sens du conseil.
Atout : Aisance avec les outils LMS ou la création vidéo.

Conditions de travail

Type d'emploi : Permanent, à temps plein.
Horaire de travail : 40h semaine, du lundi au vendredi.
Salaire : À discuter selon l'expérience lors de l'entrevue.
Vacances : 4 %.
Assurances collectives : Régime complet avec la Croix Bleue (prise en charge à 25 % par Spordle et 75 % par l'employé). Exemption possible sur présentation d'une preuve de couverture sous le régime d'un(e) conjoint(e).
Lieu de travail : Formule hybride (3 jours au siège social de Boisbriand et 2 jours en télétravail. Bureau très accessible à l'intersection des autoroutes 15 et 640, avec stationnement gratuit sur place.

Pourquoi nous rejoindre ?

Un rôle à fort impact au cœur des technologies sportives.
Une culture souple basée sur la confiance et l'autonomie.
Un environnement stimulant qui change la donne pour les passionnés de sport.

Prêt(e) à relever le défi ? Envoyez votre CV à rh@spordle.com dès maintenant !

***

Spordle is currently seeking a passionate Customer Success Manager (CSM) to join its dynamic team and help shape the future of sports management technology!

Who We Are

We power sports through technology! Our B2B SaaS solutions simplify daily management for leagues, tournaments, and federations.

Your Mission

Act as a strategic partner to our clients (leagues, organizers, officials) to ensure their success and drive optimal platform adoption throughout the season.

Key Challenges

Client Success: Ensure seamless platform onboarding post-configuration and maintain proactive daily support.
Training: Guide users toward self-serve learning and step in as an expert trainer to resolve complex issues.
Voice of the Customer: Bridge the gap between field feedback and our technical teams to help evolve our products.

What We're Looking For

Experience: Customer Success in B2B SaaS.
Domain Knowledge: Strong understanding of sports management (schedules, registrations, playoffs).
Languages: Fluent bilingualism (French and English).
Strengths: Pedagogical mindset, organizational rigor, proactivity, and advisory skills.
Asset: Familiarity with LMS tools or video content creation.

Working Conditions

Employment Type: Permanent, Full-time.
Work Schedule: 40 hours/week, Monday to Friday .
Salary: To be discussed during the interview based on experience.
Vacation: 4%.
Group Insurance: Comprehensive plan with Blue Cross (25% paid by Spordle, 75% paid by employee). Exemption available with proof of coverage under a spouse's plan.
Work Location: Hybrid model (3 days at the Boisbriand head office and 2 days remote. Easily accessible office at the intersection of Highways 15 and 640, with free on-site parking.

Why Join Us?

A high-impact role at the heart of sports tech.
A flexible work culture built on trust and autonomy.
An exciting environment making a real difference for sports enthusiasts.

Ready to take on the challenge? Send your resume to rh@spordle.com today!

Apply About employer

More about this job

Responsibilities

Partner with leagues, organizers, and officials to support successful platform onboarding, provide proactive assistance, and drive adoption throughout the sports season. Guide customers toward self-serve learning, resolve complex training issues, and relay customer feedback to technical teams to inform product improvements.

Requirements

The role requires B2B SaaS customer success experience, a strong understanding of sports administration such as schedules, registrations, and playoffs, and fluency in French and English. Candidates should be organized, proactive, pedagogical, and consultative; familiarity with learning management systems or video content creation is an asset.

Skills

B2B SaaS Customer Success
Sports Management
Platform Onboarding
Customer Support
User Training
Self-Serve Learning
Product Adoption
Customer Advocacy
Cross-Functional Communication
Problem Solving
Organization
Proactivity
Consultative Skills
French-English Bilingualism
Learning Management Systems
Video Content Creation

Benefits

Vacation
Group Health Insurance
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

B2B SaaS
Customer Success
Sports Management
Leagues
Tournaments
Federations
Platform Onboarding
Platform Adoption
Customer Support
User Training
Self-Serve Learning
Customer Feedback
Product Development
Sports Schedules
Registrations
Playoffs
Learning Management Systems
Video Content Creation
French
English
Hybrid Work

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