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🚀 Responsable principal(e), Opérations & Intégration des TI (IT Operations & Integration Lead)

  • Boisbriand, QC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
5 à 8 ans d'expérience en TI d'entreprise, dont au moins 2 ans à titre d'administrateur senior, chef d'équipe ou gestionnaire TI.
Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

🎯 Mission: Get every Ascent employee onto one set of corporate IT tools, devices, and support processes, with no drama and no surprises.

Role Overview

  • Following the integration of Spordle, LiveBarn, and GameSheet, Ascent Sports Group is hiring an execution-focused IT Operations & Integration Lead to drive our year-one IT consolidation and assume full operational ownership of corporate IT across the group moving forward.
  • This is a hands-on management role focused on execution, process optimization, and service delivery. You will coordinate the internal IT support pod, lead tenant-to-tenant migrations, standardize endpoint management, optimize our corporate SaaS footprint, and manage the ongoing performance of an external Managed Service Provider (MSP).

Key Responsibilities

  • Tenant Consolidation: Plan and execute the consolidation onto a single Microsoft 365 or Google Workspace environment (mailboxes, file storage, SSO identity/MFA, domain cutovers, employee communications).
  • Endpoint Management (MDM): Standardize device builds and configuration profiles for Mac and Windows; own the end-to-end device lifecycle (procurement, zero-touch enrollment, shipping, repair, and wipe).
  • Internal Pod Coordination & MSP Governance: Organize daily IT ticketing workflows, support internal IT pod members, standardize joiner/mover/leaver (JML) processes, and hold the external MSP accountable to strict SLA targets.
  • SaaS Rationalization & Procurement: Centralize IT purchasing, maintain hardware/software license inventories, eliminate redundant applications, and track synergy cost savings with Finance and the CAO.
  • Cross-Functional Collaboration: Partner smoothly with the Security/Privacy Lead, DevOps/SysOps team, HR, and the CAO, flagging risks and blockers early.

What We're Looking For

  • 5–8 years in corporate IT, including 2+ years as a Senior SysAdmin, IT Lead, or IT Manager.
  • Hands-on experience executing at least one M365 or Google Workspace tenant-to-tenant migration (mailboxes, files, domains, identity), ideally post-M&A.
  • Practical experience rolling out and managing an MDM platform (Intune, Jamf, Kandji, or Google endpoint management) across mixed Mac and Windows fleets.
  • Proven track record coordinating an internal IT pod and managing an outsourced MSP (SLA monitoring, escalation handling).
  • A pragmatic, hands-on executor who thrives on setting standards, closing tickets when needed, and finishing projects thoroughly.
  • Strong communication skills in English; French proficiency is a significant asset for collaborating with our Quebec-based teams.

Work Conditions & Benefits

  • Location: Hybrid model based in Greater Montreal / Boisbriand (occasional travel to Ascent offices).
  • Compensation: Target base salary of CAD $105,000 depending on background and expertise.
  • Employee Assistance Program (EAP) and retirement/savings plan.
  • Flexible work-from-home policy.
  • Dynamic, fast-paced environment at the intersection of technology and sports.

Ready to apply?

Does this challenge sound like the perfect fit for you? Send your resume directly to hr@spordle.com - we’d love to hear from yo

Read the full bilingual original

📍 Lieu : Grand Montréal / Boisbriand, QC (Mode hybride)

💼 Type : Temps plein (40 h / semaine)

⏰ Horaire : Flexible du lundi au vendredi

💵 Salaire de base visé : 105 000 $ CAD

🎯 Mission : Migrer l’ensemble des employés d’Ascent vers un écosystème TI unifié, des appareils standardisés et des processus de soutien fluides, sans friction ni surprise.

À propos du rôle

  • À la suite du regroupement de Spordle, LiveBarn et GameSheet, Ascent Sports Group recherche un(e) gestionnaire TI hautement opérationnel(le) et orienté(e) résultats (hands-on) pour mener la consolidation corporative durant la première année, puis assumer la responsabilité opérationnelle continue de l'ensemble de nos TI d'entreprise.
  • Vous piloterez la mise en commun de nos environnements : migration M365 / Google Workspace, déploiement MDM unifié, rationalisation SaaS, coordination de notre équipe TI interne (pod) et gouvernance de notre partenaire infogéré externe (MSP).

Vos responsabilités clés 

  • Consolidation des environnements : Planifier et exécuter la migration de nos environnements vers un tenant unique M365 ou Google Workspace (boîtes courriels, fichiers, identités SSO/MFA, domaines).
  • Gestion centralisée du parc informatique (MDM) : Définir les profils de configuration standard (Mac et Windows) et gérer l'ensemble du cycle de vie des appareils (Intune, Jamf, Kandji ou Google).
  • Coordination de l'équipe TI & gouvernance MSP : Structurer les flux de soutien au quotidien, encadrer les ressources TI internes, standardiser le cycle d'arrivée/départ des employés (JML) et veiller au respect des ententes de niveau de service (SLA) avec le MSP.
  • Optimisation SaaS, approvisionnement et finances : Tenir à jour l'inventaire des licences logicielles et du matériel, éliminer les outils redondants et faire le suivi des économies réelles d'intégration.
  • Coordination transversale : Assurer le lien et le suivi rigoureux avec le CAO, les RH, les Finances, la Sécurité de l'information et l'équipe DevOps/SysOps.

Profil recherché

  • 5 à 8 ans d'expérience en TI d'entreprise, dont au moins 2 ans à titre d'administrateur senior, chef d'équipe ou gestionnaire TI.
  • Expérience concrète de prise en charge d'au moins une migration tenant-à-tenant (M365 ou Google Workspace), idéalement dans un contexte d'acquisition ou de fusion.
  • Déploiement et gestion éprouvés d'une plateforme MDM pour un parc mixte Mac et Windows.
  • Expérience de collaboration étroite ou de gestion d'un MSP externe (billetterie, niveaux de service, escalades).
  • Esprit axé sur l'exécution et l'optimisation des processus, capable de travailler directement dans les outils tout en coordonnant une équipe.
  • Excellentes compétences de communication en anglais; la maîtrise du français est un atout important pour soutenir l'équipe au Québec.

Conditions de travail et avantages

  • Lieu : Formule hybride basée dans le Grand Montréal / Boisbriand (déplacements ponctuels dans les bureaux d'Ascent).
  • Rémunération : Salaire de base cible de 105 000 $ CAD selon l'expérience.
  • Gamme complète d'assurances collectives (médicale, dentaire, soins de santé).
  • Programme d'aide aux employés (PAE) et régime d'épargne/retraite.
  • Politique de télétravail flexible et conciliation travail-famille.
  • Milieu stimulant au cœur de l'industrie des technologies sportives.

Prêt(e) à postuler ?

  • Ce défi t'intéresse et semble taillé sur mesure pour toi ? Envoie directement ton CV à hr@spordle.com - nous avons hâte de faire ta connaissance !
  • ***

📍 Location: Greater Montreal / Boisbriand, QC (Hybrid model)

💼 Type: Full-time (40 hrs / week)

⏰ Schedule: Flexible (Monday to Friday)

💵 Target Base Salary: CAD $105,000

🎯 Mission: Get every Ascent employee onto one set of corporate IT tools, devices, and support processes, with no drama and no surprises.

Role Overview

  • Following the integration of Spordle, LiveBarn, and GameSheet, Ascent Sports Group is hiring an execution-focused IT Operations & Integration Lead to drive our year-one IT consolidation and assume full operational ownership of corporate IT across the group moving forward.
  • This is a hands-on management role focused on execution, process optimization, and service delivery. You will coordinate the internal IT support pod, lead tenant-to-tenant migrations, standardize endpoint management, optimize our corporate SaaS footprint, and manage the ongoing performance of an external Managed Service Provider (MSP).

Key Responsibilities

  • Tenant Consolidation: Plan and execute the consolidation onto a single Microsoft 365 or Google Workspace environment (mailboxes, file storage, SSO identity/MFA, domain cutovers, employee communications).
  • Endpoint Management (MDM): Standardize device builds and configuration profiles for Mac and Windows; own the end-to-end device lifecycle (procurement, zero-touch enrollment, shipping, repair, and wipe).
  • Internal Pod Coordination & MSP Governance: Organize daily IT ticketing workflows, support internal IT pod members, standardize joiner/mover/leaver (JML) processes, and hold the external MSP accountable to strict SLA targets.
  • SaaS Rationalization & Procurement: Centralize IT purchasing, maintain hardware/software license inventories, eliminate redundant applications, and track synergy cost savings with Finance and the CAO.
  • Cross-Functional Collaboration: Partner smoothly with the Security/Privacy Lead, DevOps/SysOps team, HR, and the CAO, flagging risks and blockers early.

What We're Looking For

  • 5–8 years in corporate IT, including 2+ years as a Senior SysAdmin, IT Lead, or IT Manager.
  • Hands-on experience executing at least one M365 or Google Workspace tenant-to-tenant migration (mailboxes, files, domains, identity), ideally post-M&A.
  • Practical experience rolling out and managing an MDM platform (Intune, Jamf, Kandji, or Google endpoint management) across mixed Mac and Windows fleets.
  • Proven track record coordinating an internal IT pod and managing an outsourced MSP (SLA monitoring, escalation handling).
  • A pragmatic, hands-on executor who thrives on setting standards, closing tickets when needed, and finishing projects thoroughly.
  • Strong communication skills in English; French proficiency is a significant asset for collaborating with our Quebec-based teams.

Work Conditions & Benefits

  • Location: Hybrid model based in Greater Montreal / Boisbriand (occasional travel to Ascent offices).
  • Compensation: Target base salary of CAD $105,000 depending on background and expertise.
  • Comprehensive group insurance plan (health, dental, vision, life).
  • Employee Assistance Program (EAP) and retirement/savings plan.
  • Flexible work-from-home policy.
  • Dynamic, fast-paced environment at the intersection of technology and sports.

Ready to apply?

Does this challenge sound like the perfect fit for you? Send your resume directly to hr@spordle.com - we’d love to hear from yo

More about this job

Responsibilities

Lead the consolidation of corporate IT environments, including tenant migration, standardized Mac and Windows device management, SaaS rationalization, and employee lifecycle processes. Coordinate the internal IT support team and govern the external MSP, while partnering with Finance, HR, Security, and DevOps/SysOps on service delivery and integration savings.

Requirements

Requires 5–8 years of corporate IT experience, including at least 2 years in a senior administrator, team lead, or IT management role. Candidates should have hands-on tenant-to-tenant migration experience, mixed-fleet MDM expertise, and experience coordinating an internal IT team and managing an MSP; strong English communication is required, and French is an asset.

Skills

  • Mobile Device Management
  • Microsoft Intune
  • Jamf
  • Kandji
  • Mac and Windows Endpoint Management
  • Identity and Access Management
  • Single Sign-On
  • Multi-Factor Authentication
  • SaaS Rationalization
  • IT Service Delivery
  • Managed Service Provider Governance
  • IT Procurement
  • Joiner-Mover-Leaver Processes

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Employee Assistance Program
  • Retirement Savings Plan
  • Flexible Work-From-Home Policy

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Management & Leadership
  • Customer Service & Support
  • Software
  • Sports & Recreation

Keywords

  • Ascent Sports Group
  • Corporate IT
  • Microsoft 365
  • Google Workspace
  • Tenant-to-Tenant Migration
  • Mailboxes
  • File Storage
  • Domain Cutover
  • Identity Management
  • Single Sign-On
  • Multi-Factor Authentication
  • Mobile Device Management
  • Microsoft Intune
  • Jamf
  • Kandji
  • Mac
  • Windows
  • Endpoint Management
  • SaaS
  • Software Licensing
  • IT Procurement
  • Managed Service Provider
  • Service-Level Agreements
  • Ticketing Workflows
  • Joiner-Mover-Leaver
  • IT Support
  • DevOps
  • SysOps
  • Mergers and Acquisitions
  • Cost Savings

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