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Retail Customer Advisor Lead (Clothing) - Calgary

  • Calgary, AB, Canada

Our typical hiring range is between $16.00 and $22.00 per hour. · Full-time

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Job details

Pay
Our typical hiring range is between $16.00 and $22.00 per hour.
Job type
Full-time
Posting language
English
Posted

Original job description

About Us 
Sport Chek is Canada’s retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals.

Job Description 
As an Advisor Lead at Sport Chek, you will engage customers and employees with your positive and helpful attitude. You will support the store management team with general shift oversight in your assigned department and other areas of the store as needed.

Key Responsibilities

  • Set an example to store team members on active selling behaviors and techniques
  • Execute store tasks and upkeep such as visual merchandising, pricing, restocking, seasonal changeover, inventory and signing are accounted for through staff supervision.
  • Provide mentorship, coaching to part time team member 
  • Help ensure daily store sales goals are met.
  • Manage the operations of the store in the absence of management.
  • Promote company programs, Triangle loyalty, and other customer acquisition activities

Required Skills and Knowledge

  • 6+ months of retail experience
  • Proven ability to build and manage a daily plan for the department and store 
  • Previous experience training and mentoring employees
  • Strong communication and interpersonal skills
  • Passion for active, healthy living 

Experience Level 
Intermediate

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

  • Comprehensive benefits and retirement programs
  • Performance incentives
  • Other perks to support your well-being
  • Career growth opportunities and product discounts

Our typical hiring range is between $16.00 and $22.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

Hiring Organization
Sport Chek

Job Location Requirements 
On-location

Find what moves you

Sport Chek is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization. 

More about this job

Responsibilities

The Advisor Lead at Sport Chek will sell actively, set an example for the team, and coach part-time staff. They will also keep the store running with merchandising, pricing, restocking and inventory tasks, and run the store when management is absent.

Requirements

Candidates need at least 6 months of retail experience, a proven ability to plan a daily department and store schedule, and prior experience training and mentoring staff. Strong communication skills and a passion for active, healthy living are also required.

Skills

  • Sales techniques
  • Staff supervision
  • Coaching and mentoring
  • Visual merchandising
  • Pricing
  • Inventory management
  • Restocking
  • Seasonal changeover
  • Daily planning
  • Customer engagement
  • Communication
  • Interpersonal skills
  • Loyalty program promotion
  • Store operations
  • Shift management
  • Retail operations

Benefits

  • Comprehensive benefits
  • Retirement programs
  • Performance incentives
  • Career growth opportunities
  • Product discounts

Categories

  • Retail
  • Customer Service & Support
  • Sales
  • Management & Leadership

Keywords

  • retail
  • store lead
  • advisor lead
  • sales floor supervisor
  • team lead
  • customer service
  • visual merchandising
  • inventory
  • loyalty program
  • coaching
  • mentoring
  • shift supervisor
  • sporting goods
  • fitness apparel
  • activewear
  • store operations
  • daily sales goals
  • Triangle loyalty

Seniority

Mid level

Perks

  • Retirement plan
  • Performance bonus
  • Employee discount

Languages

  • English

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