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Service Shop Technician Lead - Calgary

  • Calgary, AB, Canada

Our typical hiring range is between $16.00 and $26.00 per hour. · Full-time

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Job details

Pay
Our typical hiring range is between $16.00 and $26.00 per hour.
Job type
Full-time
Posting language
English
Posted

Original job description

About Us 
Sport Chek is Canada’s retail health and wellness destination for everyone that wants to look, feel, and perform well. Our role is to help motivate Canadians to get moving and help them achieve their wellness goals.

Job Description 
As a Service Technician Lead at Sport Chek, you have a passion for sports and live an active lifestyle. You will be responsible for all aspects of the Service Shop, including customer service, sales, loss prevention and product servicing.

Key Responsibilities

  • Deliver exceptional customer experience to support your team in achieving performance targets
  • Ensure all documentation is completed as per the Sport Chek standards
  • Ensure all tools are used safely and correctly cared for and maintained
  • Assembling/disassembling different types of bicycles
  • Crank arm replacement, change derailleurs, headset overhaul, chain check and replacement
  • Ski and snowboard mounting, waxing & tuning

Required Skills and Knowledge

  • Mechanically inclined; you enjoy fixing and repairing things
  • Previous experience working in a bike shop AND/OR working in a service shop repairing and servicing ski and snowboards 
  • Passion for your activities and a drive to inspire others to be active

Educational Level
High school education or current enrollment in high school

Experience Level
Intermediate

Compensation

We’re always looking for great talent! In addition to competitive pay, we offer:

  • Comprehensive benefits and retirement programs
  • Performance incentives
  • Other perks to support your well-being
  • Career growth opportunities and product discounts

Our typical hiring range is between $16.00 and $26.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

Hiring Organization
Sport Chek

Job Location Requirements 
On-location

Find what moves you

Sport Chek is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees - their diverse backgrounds, abilities and experiences make our business stronger. In accordance with the Accessibility for Ontarians with Disabilities Act, if you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This posting represents an existing vacancy within our organization. 

More about this job

Responsibilities

The Service Technician Lead at Sport Chek will run the service shop day to day, repairing and servicing bicycles and skis or snowboards while delivering a strong customer experience. The role also keeps documentation complete and tools safe and well maintained.

Requirements

Candidates need previous bike shop or ski and snowboard service experience, a mechanical aptitude for fixing things, high school education or current enrollment, and a genuine passion for sport and getting others active.

Skills

  • Bicycle assembly and disassembly
  • Derailleur adjustment and replacement
  • Headset overhaul
  • Chain check and replacement
  • Crank arm replacement
  • Ski and snowboard mounting
  • Ski and snowboard waxing
  • Ski and snowboard tuning
  • Mechanical repair
  • Tool care and maintenance
  • Documentation
  • Customer service
  • Sales
  • Loss prevention
  • Team leadership
  • Product knowledge

Benefits

  • Comprehensive benefits
  • Retirement programs
  • Performance incentives
  • Career growth opportunities
  • Product discounts
  • Well-being perks

Categories

  • Retail
  • Sports & Recreation
  • Management & Leadership
  • Customer Service & Support

Keywords

  • service technician
  • bicycle mechanic
  • bike repair
  • bike assembly
  • derailleur adjustment
  • headset overhaul
  • chain replacement
  • crank arm replacement
  • ski tuning
  • snowboard tuning
  • ski mounting
  • snowboard waxing
  • service shop lead
  • retail service
  • customer service
  • sales
  • loss prevention
  • Sport Chek
  • Calgary
  • full-time retail

Seniority

Mid level

Perks

  • Retirement plan
  • Performance bonus
  • Employee discount
  • Wellness program

Tools

  • bicycle repair tools

Languages

  • English

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