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Added 2 mins ago
Quality Assurance Consultant
Miipe Quality Solutions
Markham, ON
$60,000 to $75,000 CAD / year
Full-time
We are currently seeking QA professionals with Salesforce experience to join our team at the Senior QA Analyst and QA Consultant levels.
Added 2 mins ago
Credit Coordinator
EQ Bank
Oakville, ON
$42,000 to $46,000 CAD / year
Full-time
…scenarios and bringing anything out of the ordinary to the Credit Analyst’s attention for further review and decision…
Added 3 mins ago
Quantitative Analyst/Senior Quantitative Analyst
CIBC
Toronto, ON
Full-time
The Quantitative Research Team at CIBC Global Asset Management is responsible for developing and managing systematic investment strategies across equities and fixed income, as well as…
Added 3 mins ago
Senior Financial Analyst
Regional Municipality of Peel
Brampton, ON
Other
Provides coaching and review of the Financial Analyst’s work related to accounting activities (accruals, account reconciliations, journal entries etc.), management reporting, financial…
Added 3 mins ago
Applications Team Lead
Samuel, Son & Co.
Waterloo, ON
Full-time
Approve concepts, cost estimates and proposals for management review readiness and ensure compliance with company standards and policies.
Added 3 mins ago
Thermal & Structural Analyst
RTX
Mississauga, ON
Full-time
Added 19 mins ago
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
Full-time
…engineering, and systems engineering would be considered an…
Added 19 mins ago
System Engineering Analyst, Underwater Acoustics
General Dynamics Missions System International
Ottawa, ON
Full-time
…engineering, and systems engineering would be considered an…
Added 33 mins ago
iGaming Compliance Analyst
AGLC
AB · Edmonton, AB
Full-time
As an iGaming Compliance Analyst you will help build and deliver the compliance program overseeing the open internet gaming market. This role will ensure success of the overall iGaming…
Added 33 mins ago
Salesforce Business Analyst
RONELLE EXPEDITING CORP
Toronto, ON
Contract
The ideal candidate would be an experienced Business Analyst with strong communication and presentation skills. Recent experience working on Salesforce CRM implementations or enhancements…
Added 33 mins ago
Business analyst
TekStaff IT Solutions
Toronto, ON
Contract
TekStaff's Client has a current vacancy for " Business Analyst ”
Added 33 mins ago
Senior Financial Reporting Analyst
RecruitPod Canada Inc.
Mississauga, ON
Full-time
Job Title: Senior Analyst, Financial Reporting
Added 34 mins ago
Telecom Analyst
Mohegan
Hartland, NB
Full-time
Post-secondary diploma in a technical program focused on IT infrastructure management is an asset.
Added 1 hour ago
Account Manager, SMA
Guardian Capital Group
Toronto, ON
Full-time
…global financial services company, which provides investment management services to institutional, retail and private high and ultra-high-net-worth clients through its subsidiaries.…
Added 1 hour ago
Billing Analyst
Go Lime Inc.
Toronto, ON
$40,000 to $45,000 CAD / year
Full-time
The Billing Analyst is responsible for supporting and managing customer billing processes across consumer lending products and multiple portfolios. This role ensures customer accounts are…
Added 1 hour ago
Financial Analyst
Dexian
Pickering, ON
$45 to $55 CAD / hour
Full-time
Build executive dashboards and management reporting packages
Added 1 hour ago
Fund Financial Reporting Analyst
CI Financial
Toronto, ON
Full-time
We are currently seeking a Fund Financial Reporting Analyst to join our Fund Administration team. In this role, the successful candidate is expected to effectively provide quality review of…
Added 1 hour ago
Enterprise Applications Analyst
Nutrition International
Remote, Canada
Full-time · Remote
The Enterprise Applications Analyst is responsible for the administration, configuration, support, and continuous improvement of Nutrition International’s enterprise applications and the…
Added 1 hour ago
Advisor, Business and Technology Governance
Public Sector Pension Investment Board
Montreal, QC
Full-time
CFA (Chartered Financial Analyst), CFE (Certified Fraud Examiner) or CIA (Certified Internal Auditor) designation is a strong asset. CIA/CISA certification, an asset
Added 1 hour ago
Technical Business Analyst (Sales Product Management Portfolio)
Air Canada
Dorval, QC
Full-time
Air Canada seeks a highly motivated, analytical, and detail-oriented Technical Business Analyst to join the IT team supporting the Sales Product Management portfolio. The successful…
Added 1 hour ago
System Engineering Analyst, Underwater Acoustics
General Dynamics Mission Systems–Canada
Ottawa, ON
Full-time
…engineering, and systems engineering would be considered an…
Added 1 hour ago
Financial Planning Analyst (Conquest Planning)
Guardian Capital Group
Toronto, ON
Full-time
…global financial services company, which provides investment management services to institutional, retail and private high and ultra-high-net-worth clients through its subsidiaries.…
Added 1 hour ago
Total Rewards Analyst, Compensation
Extendicare
Markham, ON
Full-time
Reporting to the Director, Compensation, the Compensation Analyst is a hands-on, analytical role at the heart of Extendicare's compensation team. You'll support market pricing, compensation…
Added 1 hour ago
Senior Cost Controller
Trillium Guideway Partners
Toronto, ON
$100,000 to $140,000 CAD / year
Full-time
…through detailed forecasting, variance analysis, and change-management cost tracking, ensuring complex capital works are delivered within…
Added 1 hour ago
Business Analyst III
Red River Mutual
Winnipeg, MB
5+ years of experience in business analyst role.

Sporting Life Group

Assistant Manager

Laval, QC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

Your key job accountabilities include but are not limited to: Building the Bench, Driving Performance KPI’s as well as Fostering Culture and Driving Behaviour. You will manage a team of associates within the store, Responsible for the communication and delivery of key operational strategic initiatives, Overseeing customer service, sales, merchandise processing and operational functions in a department within a store

Drive Sales and Provide Exceptional Customer Service

Ensure associates meet our customer experience expectations.
Have the right number of staff at all times through effective scheduling.
Confirm staff is fully trained on Customer Service and Selling Skills as well as product knowledge and have completed the new hire Yardage Book.
Hold twice daily huddles with staff and participate in weekly meetings with the store management team.
Continually motivate staff through recognition programs, sales contests and customer compliments by leveraging Nudge.
Handle customer complaints with immediacy to understand concerns, review and train the standards in a goal of avoiding repeat occurrences.
Building a strong corporate sales culture within the store.
Work closely with the Corporate Sales Representative to build and maintain relationships with corporate clients.

Payroll Management & Reporting

Scheduling ‘best practices’
ADP timecard approvals completed on a daily basis
Updating payroll weekly, forecasts, payroll spends etc.
Providing weekly & biweekly payroll analysts to the store general manager for review
Review and analyst the GT operations report and the GT margin analysis report

Operational Excellence, Store Operations and Inventory Management

Follow merchandising standards as outlined by the merchandising team and store visual standards and expectations.
Ensure new product is on the sales floor within 24 hours of receiving.
Communicate inventory opportunities/issues regularly with the Regional.
Ensure that all merchandise transfers and consolidations are complete within 3 days.
Confirm that all price changes are done regularly and following the company standard.
Ensure that the price displayed is consistent with the local competition.
Ensures that product on all end cap displays and power aisle is seasonally appropriate product and signage.
Utilize the tools provided, including merchandising statistics, margin analysis, Vanson, and headcount reports to identify areas of opportunity to improve sales, margins by department, and conversion rate.

Protection of Company Assets

Ensure actual inventory on hand matches Retail Pro on-hands through regularly scheduled cycle counts and resolving negative on-hands quantities.
Ensure bag checks are conducted on all staff when leaving the store.
Ensure proper receiving standards are followed.
Confirm refunds are checked daily and verified.
Store security system is updated and conducts monthly alarm sensor testing.
Follow proper closing procedures and lockdown.
Work with Loss Prevention to share possible theft/shrink issues with the stores via intranet.

Product & Presentation

Source of expert knowledge for golf accessories, golf bags, carts, travel, and technology to assist customers to improve their golfing experience.
Maintain overall housekeeping of work area including general maintenance on all equipment
Act as liaison between customer and vendor regarding R.T.V.’s

Leadership

Be actively involved in the hiring and training of all staff.
Conduct the orientation program for all staff prior to working retail floor.
Monitor staff adherence to company policies and procedures.
Follow the disciplinary process consistently and fairly with all staff.
Accurately maintain and protect the privacy of all staff files including associate action notices for pay changes, holidays, sick days, and bereavement days and documented employee written warnings.
Perform annual performance reviews with all employees.

What You'll Bring;

Post secondary education or equivalent
3-5 years’ progressive experience in retail supervisory or management capacity.
Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
A passion for retail with a strong understanding of the game of golf.
Strong communication skills, verbal and written
Energetic and enthusiastic with an ability to work in a fast paced environment.
Organized, able to prioritize and follow-up efficiently
Strong interpersonal skills, able to relate to and motivate staff
strong financial skills, ability to read and analyze reports
Team-oriented with an empathetic and tolerant personality.
A commitment to high company standards
Entrepreneurial spirit

Work Hours

Flex schedule - some weekends and evenings.
Work varied shifts, including weekends and holidays.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving store sales, profitability, and customer service through effective team leadership and operational management. Key duties include overseeing merchandising standards, managing payroll, ensuring inventory accuracy, and fostering a strong corporate sales culture.

Requirements

Candidates must have post-secondary education and 3-5 years of progressive retail management experience. A strong understanding of golf, certification in club fitting, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail management
Sales leadership
Customer service
Golf equipment fitting
Inventory management
Payroll management
Staff training
Merchandising
Performance KPI management
Loss prevention
Team motivation
Financial reporting
Scheduling
Conflict resolution
Corporate sales
Club repair

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Golf
Merchandising
Inventory
Payroll
KPI
Customer Service
Loss Prevention
Club Fitting
Scheduling
Leadership
Operations
Reporting
Staff Development
Corporate Sales
Retail Pro
ADP
Vanson
Yardage Book
Nudge
Performance Review
Recruitment
Training
Budgeting
Margin Analysis
Security
Housekeeping
Vendor Liaison

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