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Added 2 hours ago
Assistant Store Manager - Sales & Service, Full Time, Toronto - Pottery Barn Kids and Teen
Pottery Barn Kids
Toronto, ON
Full-time
Overview of the Assistant Manager of Sales and Service role
Added 11 hours ago
Assistant Store Manager - Sales & Service, Full Time, Toronto - Pottery Barn Kids and Teen
Williams-Sonoma
Toronto, ON
Full-time
Overview of the Assistant Manager of Sales and Service role
Added 14 hours ago
Vans: Superviseur - Quartier DIX30
VF Corporation
Quebec, QC · Vancouver, BC
$21.1 to $25.2 CAD / hour
Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 14 hours ago
Vans: Superviseur - Quartier DIX30
Vans
Quebec, QC
$21.1 to $25.2 CAD / hour
Part-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 14 hours ago
Store Manager - West 4th
Knix
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
As a Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 14 hours ago
FULL TIME Team Lead - FREE ACCOMMODATION
Roots
Lake Louise, AB
Full-time
…Accomodation. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting…
Added 14 hours ago
Store Manager - West 4th
Knix
Vancouver, BC
Full-time
As a Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 16 hours ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you…
Added 16 hours ago
Full-Time Key Lead (Markville)
Knix
Markham, ON
$22.7 CAD / hour
Full-time
…leader-on-duty, you will lead shift execution and master the Knix selling model to set the standard on the sales floor. With a strong sense of ownership and a passion for the brand, you…
Added 17 hours ago
Assistant Store Manager - BOSS Store, Halton Hills
HUGO BOSS Canada, Inc.
Halton Hills, ON
Other
Lead the team to achieve positive results by supporting top line sales, profit and loss management and inventory control.
Added 17 hours ago
Assistant Studio Manager
Orangetheory Fitness 1037890
AB · Calgary, AB
Full-time
In your role as Assistant Studio Manager, you will create brand awareness, fuel the “buzz”, and drive traffic in your studio’s community. As the Studio Manager’s right hand, you will get to…
Added 18 hours ago
The North Face: Supervisor - Toronto Premium Outlets
VF Corporation
Halton Hills, ON
$22.45 to $26.46 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 18 hours ago
The North Face: Supervisor - Toronto Premium Outlets
The North Face
Halton Hills, ON
$22.45 to $26.46 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 19 hours ago
Financial Service Representative - LendDirect Office 1576
LendDirect
Toronto, ON · Scarborough, ON
Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 19 hours ago
Financial Service Representative - LendDirect Office 1576
Attain Finance
Toronto, ON · Scarborough, ON
Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 20 hours ago
Assistant Sales Trainee Manager
Sherwin-Williams
Courtenay, BC
The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With…
Added 20 hours ago
Aerie - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Ottawa, ON
Full-time
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your…
Added 20 hours ago
Financial Service Representative - LendDirect Office 1695
LendDirect
Toronto, ON
Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 20 hours ago
Financial Service Representative - LendDirect Office 1695
Attain Finance
Toronto, ON
Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 1 day ago
Retail Assistant Store Manager-Toronto Premium Outlets
Bath & Body Works
Hornby, ON
$26.25 to $32.95 USD / hour
Full-time
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer…
Added 1 day ago
Stage Experience Lead
sephora.com
Winnipeg, MB
$20.8 to $24.45 CAD / hour
Full-time
The Stage Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a…
Added 1 day ago
Retail Assistant Store Manager-GALERIES DE LA CAPITALE
Bath & Body Works
Quebec, QC
$27.25 to $34.25 USD / hour
Full-time
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer…
Added 1 day ago
Assistant Store Manager - Claire's Brandon Shoppers Mall
Claire's
Brandon, MB
$19 to $21 USD / hour
Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 1 day ago
Assistant Store Manager
Guess?, LLC.
Surrey, BC
Full-time
The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store…
Added 1 day ago
Stage Experience Lead
Sephora
Winnipeg, MB
$20.8 to $24.45 CAD / hour
The Stage Experience Lead will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a…

Sporting Life Group

Assistant Manager

Laval, QC, Canada

Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

Your key job accountabilities include but are not limited to: Building the Bench, Driving Performance KPI’s as well as Fostering Culture and Driving Behaviour. You will manage a team of associates within the store, Responsible for the communication and delivery of key operational strategic initiatives, Overseeing customer service, sales, merchandise processing and operational functions in a department within a store

Drive Sales and Provide Exceptional Customer Service

Ensure associates meet our customer experience expectations.
Have the right number of staff at all times through effective scheduling.
Confirm staff is fully trained on Customer Service and Selling Skills as well as product knowledge and have completed the new hire Yardage Book.
Hold twice daily huddles with staff and participate in weekly meetings with the store management team.
Continually motivate staff through recognition programs, sales contests and customer compliments by leveraging Nudge.
Handle customer complaints with immediacy to understand concerns, review and train the standards in a goal of avoiding repeat occurrences.
Building a strong corporate sales culture within the store.
Work closely with the Corporate Sales Representative to build and maintain relationships with corporate clients.

Payroll Management & Reporting

Scheduling ‘best practices’
ADP timecard approvals completed on a daily basis
Updating payroll weekly, forecasts, payroll spends etc.
Providing weekly & biweekly payroll analysts to the store general manager for review
Review and analyst the GT operations report and the GT margin analysis report

Operational Excellence, Store Operations and Inventory Management

Follow merchandising standards as outlined by the merchandising team and store visual standards and expectations.
Ensure new product is on the sales floor within 24 hours of receiving.
Communicate inventory opportunities/issues regularly with the Regional.
Ensure that all merchandise transfers and consolidations are complete within 3 days.
Confirm that all price changes are done regularly and following the company standard.
Ensure that the price displayed is consistent with the local competition.
Ensures that product on all end cap displays and power aisle is seasonally appropriate product and signage.
Utilize the tools provided, including merchandising statistics, margin analysis, Vanson, and headcount reports to identify areas of opportunity to improve sales, margins by department, and conversion rate.

Protection of Company Assets

Ensure actual inventory on hand matches Retail Pro on-hands through regularly scheduled cycle counts and resolving negative on-hands quantities.
Ensure bag checks are conducted on all staff when leaving the store.
Ensure proper receiving standards are followed.
Confirm refunds are checked daily and verified.
Store security system is updated and conducts monthly alarm sensor testing.
Follow proper closing procedures and lockdown.
Work with Loss Prevention to share possible theft/shrink issues with the stores via intranet.

Product & Presentation

Source of expert knowledge for golf accessories, golf bags, carts, travel, and technology to assist customers to improve their golfing experience.
Maintain overall housekeeping of work area including general maintenance on all equipment
Act as liaison between customer and vendor regarding R.T.V.’s

Leadership

Be actively involved in the hiring and training of all staff.
Conduct the orientation program for all staff prior to working retail floor.
Monitor staff adherence to company policies and procedures.
Follow the disciplinary process consistently and fairly with all staff.
Accurately maintain and protect the privacy of all staff files including associate action notices for pay changes, holidays, sick days, and bereavement days and documented employee written warnings.
Perform annual performance reviews with all employees.

What You'll Bring;

Post secondary education or equivalent
3-5 years’ progressive experience in retail supervisory or management capacity.
Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
A passion for retail with a strong understanding of the game of golf.
Strong communication skills, verbal and written
Energetic and enthusiastic with an ability to work in a fast paced environment.
Organized, able to prioritize and follow-up efficiently
Strong interpersonal skills, able to relate to and motivate staff
strong financial skills, ability to read and analyze reports
Team-oriented with an empathetic and tolerant personality.
A commitment to high company standards
Entrepreneurial spirit

Work Hours

Flex schedule - some weekends and evenings.
Work varied shifts, including weekends and holidays.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving store sales, profitability, and customer service through effective team leadership and operational management. Key duties include overseeing merchandising standards, managing payroll, ensuring inventory accuracy, and fostering a strong corporate sales culture.

Requirements

Candidates must have post-secondary education and 3-5 years of progressive retail management experience. A strong understanding of golf, certification in club fitting, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail management
Sales leadership
Customer service
Golf equipment fitting
Inventory management
Payroll management
Staff training
Merchandising
Performance KPI management
Loss prevention
Team motivation
Financial reporting
Scheduling
Conflict resolution
Corporate sales
Club repair

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Golf
Merchandising
Inventory
Payroll
KPI
Customer Service
Loss Prevention
Club Fitting
Scheduling
Leadership
Operations
Reporting
Staff Development
Corporate Sales
Retail Pro
ADP
Vanson
Yardage Book
Nudge
Performance Review
Recruitment
Training
Budgeting
Margin Analysis
Security
Housekeeping
Vendor Liaison

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