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Added 28 mins ago
Associate, Global Investment Banking - Real Estate
Royal Bank of Canada
Toronto, ON
Full-time
RBC Capital Markets Global Investment Banking is seeking an Associate to join its Real Estate investment banking team in Toronto.
Added 1 hour ago
Associé / Associée de Magasin Temps Plein Winners/HomeSense - Carrefour de la Rive-sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
Added 1 hour ago
Coordonnateur/Coordonnatrice de magasin Temps plein Winners/HomeSense-Carrefour de la Rive-Sud
The TJX Companies, Inc.
Boucherville, QC
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
Assistant Manager
Sporting Life Group
Laval, QC
Building a strong corporate sales culture within the store.
Added 2 hours ago
Client Service Associate
Jackson Hewitt Tax Service Inc.
Richmond, BC
Full-time
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this…
Added 2 hours ago
Health Educator
BayCare Health System
St. Joseph's, NL · St Josephs, NL
Full-time
…pool position where you will be responsible for community and corporate wellness screenings and health education across BayCare’s service…
Added 3 hours ago
Team Leader Production
Lamb Weston APAC
Taber, AB
Full-time
Function as a good corporate citizen, a partner in improving our sustainable responsibilities, and a supporter of the local community.
Added 4 hours ago
AP Business Inquiry Specialist
Volkswagen Group Canada Inc.
Ajax, ON
Full-time
…inquiries and business owner rejections, in accordance with corporate policies and procedures effectively and efficiently for Volkswagen Group Canada Accounting shared…
Added 6 hours ago
Investment Banking Analyst/Associate (Future Opportunities)
Raymond James
Toronto, ON
Full-time
Our Investment Banking team of over 350 investment bankers across North America is focused on servicing the corporate finance and financial advisory needs of our clients. We offer a…
Added 7 hours ago
Retail Store Associate Part Time Seasonal Marshalls/Homesense - Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
London, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Assistant Store Manager in Training Winners St. Lawrence Market
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
$48,592.5 to $68,029.5 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 hours ago
Retail Store Associate Seasonal Winners - Halifax Shopping Centre
TJX Canada – Winners, Marshalls, HomeSense
Halifax, NS
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Retail Merchandising Processing Coordinator Full Time HomeSense - South Edmonton Common
TJX Canada – Winners, Marshalls, HomeSense
AB · Edmonton, AB
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Senior Engineer - ServiceNow Development
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
$87,780 to $122,892 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 hours ago
Retail Store Associate Part Time Temporary HomeSense - Kanata
TJX Canada – Winners, Marshalls, HomeSense
Ottawa, ON · Kanata, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Assistant Store Manager Winners South Hill Mall
TJX Canada – Winners, Marshalls, HomeSense
Prince Albert, SK
$48,592.5 to $68,029.5 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 hours ago
Retail Store Associate Temporary Part Time Marshalls - Stavanger Drive
TJX Canada – Winners, Marshalls, HomeSense
St. John's, NL · Greater St. John's Metropolitan Area
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Retail Store Associate Part Time HomeSense-Stonebridge
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
retail sales associate
TJX Canada – Winners, Marshalls, HomeSense
Sherwood Park, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Retail Customer Service and Operations Coordinator Full Time HomeSense-Stonebridge
TJX Canada – Winners, Marshalls, HomeSense
Saskatoon, SK
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Retail Store Associate Temporary Winners Park Place Mall
TJX Canada – Winners, Marshalls, HomeSense
Lethbridge, AB
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Retail Store Coordinator Full Time Marshalls/Homesense Hyde Park
TJX Canada – Winners, Marshalls, HomeSense
London, ON
Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 7 hours ago
Assistant Store Manager Winners Homesense Pine Centre Mall
TJX Canada – Winners, Marshalls, HomeSense
Prince George, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 hours ago
Assistant Store Manager Homesense Banks Road
TJX Canada – Winners, Marshalls, HomeSense
Kelowna, BC
$48,592.5 to $68,029.5 CAD / year
Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 7 hours ago
Seasonal Retail Store Associate Part Time Winners - Queen & Portland
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

Sporting Life Group

Assistant Manager

Laval, QC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

What You'll Do;

As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture, fostering company values and culture and growing the sales and profit through gaining a solid understanding of customer needs.

Your key job accountabilities include but are not limited to: Building the Bench, Driving Performance KPI’s as well as Fostering Culture and Driving Behaviour. You will manage a team of associates within the store, Responsible for the communication and delivery of key operational strategic initiatives, Overseeing customer service, sales, merchandise processing and operational functions in a department within a store

Drive Sales and Provide Exceptional Customer Service

Ensure associates meet our customer experience expectations.
Have the right number of staff at all times through effective scheduling.
Confirm staff is fully trained on Customer Service and Selling Skills as well as product knowledge and have completed the new hire Yardage Book.
Hold twice daily huddles with staff and participate in weekly meetings with the store management team.
Continually motivate staff through recognition programs, sales contests and customer compliments by leveraging Nudge.
Handle customer complaints with immediacy to understand concerns, review and train the standards in a goal of avoiding repeat occurrences.
Building a strong corporate sales culture within the store.
Work closely with the Corporate Sales Representative to build and maintain relationships with corporate clients.

Payroll Management & Reporting

Scheduling ‘best practices’
ADP timecard approvals completed on a daily basis
Updating payroll weekly, forecasts, payroll spends etc.
Providing weekly & biweekly payroll analysts to the store general manager for review
Review and analyst the GT operations report and the GT margin analysis report

Operational Excellence, Store Operations and Inventory Management

Follow merchandising standards as outlined by the merchandising team and store visual standards and expectations.
Ensure new product is on the sales floor within 24 hours of receiving.
Communicate inventory opportunities/issues regularly with the Regional.
Ensure that all merchandise transfers and consolidations are complete within 3 days.
Confirm that all price changes are done regularly and following the company standard.
Ensure that the price displayed is consistent with the local competition.
Ensures that product on all end cap displays and power aisle is seasonally appropriate product and signage.
Utilize the tools provided, including merchandising statistics, margin analysis, Vanson, and headcount reports to identify areas of opportunity to improve sales, margins by department, and conversion rate.

Protection of Company Assets

Ensure actual inventory on hand matches Retail Pro on-hands through regularly scheduled cycle counts and resolving negative on-hands quantities.
Ensure bag checks are conducted on all staff when leaving the store.
Ensure proper receiving standards are followed.
Confirm refunds are checked daily and verified.
Store security system is updated and conducts monthly alarm sensor testing.
Follow proper closing procedures and lockdown.
Work with Loss Prevention to share possible theft/shrink issues with the stores via intranet.

Product & Presentation

Source of expert knowledge for golf accessories, golf bags, carts, travel, and technology to assist customers to improve their golfing experience.
Maintain overall housekeeping of work area including general maintenance on all equipment
Act as liaison between customer and vendor regarding R.T.V.’s

Leadership

Be actively involved in the hiring and training of all staff.
Conduct the orientation program for all staff prior to working retail floor.
Monitor staff adherence to company policies and procedures.
Follow the disciplinary process consistently and fairly with all staff.
Accurately maintain and protect the privacy of all staff files including associate action notices for pay changes, holidays, sick days, and bereavement days and documented employee written warnings.
Perform annual performance reviews with all employees.

What You'll Bring;

Post secondary education or equivalent
3-5 years’ progressive experience in retail supervisory or management capacity.
Must be a certified fitter and have 3 to 5 years of progressive golf sales and fitting experience.
1-3 years’ experience in the Pro Shop (regripping, reshafting and club adjustments) is an asset.
A passion for retail with a strong understanding of the game of golf.
Strong communication skills, verbal and written
Energetic and enthusiastic with an ability to work in a fast paced environment.
Organized, able to prioritize and follow-up efficiently
Strong interpersonal skills, able to relate to and motivate staff
strong financial skills, ability to read and analyze reports
Team-oriented with an empathetic and tolerant personality.
A commitment to high company standards
Entrepreneurial spirit

Work Hours

Flex schedule - some weekends and evenings.
Work varied shifts, including weekends and holidays.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.

This posting is for an open existing role in our organisation.

Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

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More about this job

Responsibilities

The Assistant Manager is responsible for driving store sales, profitability, and customer service through effective team leadership and operational management. Key duties include overseeing merchandising standards, managing payroll, ensuring inventory accuracy, and fostering a strong corporate sales culture.

Requirements

Candidates must have post-secondary education and 3-5 years of progressive retail management experience. A strong understanding of golf, certification in club fitting, and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Retail management
Sales leadership
Customer service
Golf equipment fitting
Inventory management
Payroll management
Staff training
Merchandising
Performance KPI management
Loss prevention
Team motivation
Financial reporting
Scheduling
Conflict resolution
Corporate sales
Club repair

Visa sponsorship

Not detected in the job text

Keywords

Retail
Management
Sales
Golf
Merchandising
Inventory
Payroll
KPI
Customer Service
Loss Prevention
Club Fitting
Scheduling
Leadership
Operations
Reporting
Staff Development
Corporate Sales
Retail Pro
ADP
Vanson
Yardage Book
Nudge
Performance Review
Recruitment
Training
Budgeting
Margin Analysis
Security
Housekeeping
Vendor Liaison

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